Order Changes/status codes

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Mar 23, 2008 | 12:28 PM

RBLUVETT

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From: New Bern NC

Order Changes/status codes

How late in the game (status codes) can an order be changed? I ordered my car on March 3rd; is it too late to make changes? Excuse my ignorance, but I'm new to this.

Mar 23, 2008 | 12:32 PM

talon90

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If you are at or above 2500 it is too late. The build cycle is running shorter currently seems to be in the 4-6 week timeframe. If your dealer had an allocation you are likely passed the point of no return. If not you may still be able to make changes.

Ask your dealer what event status code you are at. Ask them what your event status code is. Here is a list of the event codes so you can play along at home:

STATUS EVENT CODES
1100-Order placed at dealer
1101-Order accepted by GM
2001-Order generated to dealer
2005-Order replaced with GM Prospec order
2050-Order changed
2500-Order sent to production, preferenced
3000-Order accepted by production control
3100-Order available to sequence (now the tpw becomes more stable)
3300-Order selected for production by assembly plant
3400-Order broadcasted for production
3800-Vehicle produced
4150-Vehicle invoiced to dealer
4200-Vehicle shipped
5000-Vehicle delivered to dealer
6000-Vehicle delivered to customer

Mar 24, 2008 | 01:23 PM

SorcererXIII

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From: Henderson Nevada

When I ask that my dealer always says he has no information on it...I'm thinking there must be some way to find out without having to ask him?

Last edited by SorcererXIII; Mar 24, 2008 at 01:25 PM.

Mar 24, 2008 | 01:32 PM

SorcererXIII

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From: Henderson Nevada

Ok it looks like this page would tell you the status . . . if you had a username and password:

https://www.autopartners.net/apps/gmexchange/status/

Mar 24, 2008 | 01:36 PM

SorcererXIII

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From: Henderson Nevada

Quote:

Originally Posted by talon90

If you are at or above 2500 it is too late.

Last Tuesday I called to change my wheels and the dealer said I had until 2pm to do it. I guess that means I am now at or above 2500?

Mar 24, 2008 | 02:36 PM

Swiftrider08

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From: Rushsylvania Ohio

Quote:

Originally Posted by SorcererXIII

Last Tuesday I called to change my wheels and the dealer said I had until 2pm to do it. I guess that means I am now at or above 2500?

If dealer is telling you he can not give you status code information, he is just lying and/or being lazy. The dealer you order from is the only one who can check the status codes. You can not do this by yourself. The dealer has very easy access to this information. Just a few mouse clicks away. If he told you that you only had until 2pm last Tuesday to make a wheel change, then he sure must be looking at something! Stay on top of them.

Mar 25, 2008 | 04:19 PM

SorcererXIII

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From: Henderson Nevada

Well, the sales guy whose number I had wasn't much help, so I called the main line at the dealership and asked for someone who could tell me. They put me in touch with the inventory guy who gave me his direct line and said I could just call him in the future. So I'm at 3300 and my TPW is April 7th. Woohoo!