Xm
Thread Starter
Burning Brakes
Joined: Apr 2006
Posts: 896
Likes: 70
From: Orange Texas
Xm
I had to cancel my XM subscription today (actually it will be canceled on April 19, 2008). XM sent me a letter informing me my subscription will automatically renew at some ridiculous rate. I called them and the representative stated he could not renew at $77.00, so I told him to cancel it on the 19th of April, and he obliged. Has anyone else had better luck with XM renewal recently? I like it but not at $12.95 a month, especially when I am putting less than 5k miles on my car a year.
Moderator
Joined: Dec 2002
Posts: 40,888
Likes: 4,342
From: Lakewood Ranch, FL
I had to cancel my XM subscription today (actually it will be canceled on April 19, 2008). XM sent me a letter informing me my subscription will automatically renew at some ridiculous rate. I called them and the representative stated he could not renew at $77.00, so I told him to cancel it on the 19th of April, and he obliged. Has anyone else had better luck with XM renewal recently? I like it but not at $12.95 a month, especially when I am putting less than 5k miles on my car a year.
Burning Brakes
Joined: Jan 2001
Posts: 777
Likes: 120
From: CT
I'm sure there will be some new, better deal once the merger with Sirius goes through, but that may take a little while. Also, once you cancel, they may send you the "Zwinback" card for $77.00. Seems like a strange way to operate, but...
Drifting
Joined: Apr 2005
Posts: 1,757
Likes: 484
From: Portland Oregon
You might want to check out the following threads:
http://forums.corvetteforum.com/show....php?t=1979407
http://forums.corvetteforum.com/show....php?t=1919885
http://forums.corvetteforum.com/show....php?t=1877267
http://forums.corvetteforum.com/show....php?t=1979407
http://forums.corvetteforum.com/show....php?t=1919885
http://forums.corvetteforum.com/show....php?t=1877267
Drifting
Joined: May 2006
Posts: 1,709
Likes: 18
From: Montgomery Il.
called XM told the girl about Zwinback she said not a problem sent me a bill right about the time my free subscription was due it was $77.00 with no $2.00 check fee states right on bill $77.00 until 3/11/09. call again.
Burning Brakes
Joined: Sep 2007
Posts: 801
Likes: 2
From: Las Vegas Nevada
St. Jude Donor '10-'11
They renewd mine at a ridiculous rate. I paid for like 2 or 3 years in advance and when it was done they renewd the same exact plan I purchased the first time. I was just mad so I cancelled.
Drifting
Joined: Oct 2007
Posts: 1,565
Likes: 2
From: The Great Pacific Northwest...........I carry a gun cause a cops too heavy.
Mine expires 4-6-08 I called last week and told them "do not auto bill and to just cancel my subscription". They gave me 3 more months free and said they would invoice me 7-6-08. Then yesterday I get a letter stating your subscription is set to automatocally renew on 4-6-08.
This may be a mistake but I think I'll just wait and see. Either way I'm going to cancel.
This may be a mistake but I think I'll just wait and see. Either way I'm going to cancel.
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Melting Slicks
Joined: Jun 2007
Posts: 2,673
Likes: 9
From: Upstate New York
Mine expires 4-6-08 I called last week and told them "do not auto bill and to just cancel my subscription". They gave me 3 more months free and said they would invoice me 7-6-08. Then yesterday I get a letter stating your subscription is set to automatocally renew on 4-6-08.
This may be a mistake but I think I'll just wait and see. Either way I'm going to cancel.
This may be a mistake but I think I'll just wait and see. Either way I'm going to cancel.
I don't understand how they operate.
I'm supposed to get a 3 month free subscription to try the service and see if I like it. Even before they get that working for me they try and sign you right up for 2yrs, 1yr, month-by-month, and whatever other plan they can come up with. I had to go through the same explanation each time....I'm not buying anything until I hear what it sounds like.
After my subscription was started I finally realized why they wanted to signup up front - they knew I would not purchase the service once I sampled it.
Safety Car
Joined: Mar 2006
Posts: 4,448
Likes: 4
From: Sarasota Florida
St. Jude Donor '06
Be thankful they cancelled you. It took me better than a YEAR to get loose from that group of thieves. This was non-Vette service - I was sucker enough to buy their stupid radio.
Pro
Joined: Jun 1999
Posts: 693
Likes: 9
From: The Villages, Florida
Mine expires in April also. My Credit card expired so they sent me a notice. I called and told them to cancel because it was too much $$. He offered me around $100 per year and I said it was still too much but if he could give me $77 for a year I would keep it. Done and for $2 they will bill me and they no longer have my credit card! 
Drifting
Joined: May 2006
Posts: 1,709
Likes: 18
From: Montgomery Il.
Safety Car
Joined: Oct 2005
Posts: 3,775
Likes: 19
From: Santa Clara, CA
Call in the middle of the day and you will get the Canadian CS team. I renewed yesterday for the third time at $77+$2. Called the XMradio 800 number on my renewal notice at 10:30 AM Pacific time. Got the Canadian person after wading through the phone tree. Got a little push back after she noticed I had the deal twice before. I told her that I only drive 5,000 miles a year and work 3 miles from home (which is true), I said I am lucky to hear one song before arriving at work. She agreed to the deal right after the 5,000 miles a year comment. It was not big deal, really.
Melting Slicks
Joined: May 2007
Posts: 2,415
Likes: 154
i just signed back up for 5 months for $19.95, that is $4.00 a month. my C-6 has been in winter storage since oct. i will start the XM service on may 1 when the corvette events start in my area.
Melting Slicks
Joined: May 2007
Posts: 2,415
Likes: 154
since we are retired for 15 years and we are on the road a lot we pay a lot our bills by automatic pay from our credit card account that is payed off every month. never had a problem with them charging when they were not supposed to. the mrs check out credit card pay out everyday on the computer so we know who charges to our card.
Tech Contributor
Joined: Dec 2006
Posts: 10,962
Likes: 29
From: Van Buren Arkansas
Wounded Warrior Escort '11
Call in the middle of the day and you will get the Canadian CS team. I renewed yesterday for the third time at $77+$2. Called the XMradio 800 number on my renewal notice at 10:30 AM Pacific time. Got the Canadian person after wading through the phone tree. Got a little push back after she noticed I had the deal twice before. I told her that I only drive 5,000 miles a year and work 3 miles from home (which is true), I said I am lucky to hear one song before arriving at work. She agreed to the deal right after the 5,000 miles a year comment. It was not big deal, really.