Problems with GMPartsdirect.com
Le Mans Master
Joined: Jun 2007
Posts: 7,666
Likes: 1
From: Where it's always hot as Hell-South Louisiana.
St. Jude Donor '07-'08-'09-'10-'11-'12-'13
Thats what I'd do. And if you HAD to keep the second set from the offenders website, then you could sell them here in a nano-second.
Seems the NPP is popular-glad I got them from the factory. Just curious, how much are they as you ordered them? Are they the same as factory NPP's? What, if anything, is different? Thanks for any comments to my q's.
Burning Brakes
Joined: May 2007
Posts: 1,171
Likes: 4
From: Columbia Maryland
With the prices that GM charges for their accessories, you would think that they would spend a couple extra dollars to package the parts better. I ordered a painted license plate bracket along with a few other items that all came in big box, everything wrapped in bubble wrap. The license plate bracket had litterally been bent in half. From the way it was packaged and sent to me, it was obvious that the damage had been done when it was shipped to the dealership that sent it to me. The only packaging material on the bracket was a thin plastic bag and wrapped in the cheapest cardboard I've ever seen.
I also purchased a GM windscreen that arrived at my doorstep looking like it had been throw from a truck at 50MPH. The box was same cheap cardboard, with couple of small pieces of rigid styrofoam, and everything wrapped in thin plastic. I was amazed that nothing had fallen out of the box and nothing was scratched. Had it been damaged in shipping, I would have sent it back and canceled the order because from the way it was packaged I can figure that only 1 in 10 arrives at its destination undamaged. GM spends a boatload of money engineering and manufacturing the accesories, and then tries to save a few pennies on packing materials. Doesn't make any sense to me.
I also purchased a GM windscreen that arrived at my doorstep looking like it had been throw from a truck at 50MPH. The box was same cheap cardboard, with couple of small pieces of rigid styrofoam, and everything wrapped in thin plastic. I was amazed that nothing had fallen out of the box and nothing was scratched. Had it been damaged in shipping, I would have sent it back and canceled the order because from the way it was packaged I can figure that only 1 in 10 arrives at its destination undamaged. GM spends a boatload of money engineering and manufacturing the accesories, and then tries to save a few pennies on packing materials. Doesn't make any sense to me.
