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Dealer Latch Bulletin (roof popping noise)
07-14-2008, 02:40 PM
#121
Safety Car
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Location: Dalllas/Ft Worth Area TX
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07-14-2008, 06:05 PM
#122
Team Owner
I was at my dealer today. They told me that they are aware of the problem and that what they have been told to do is order a new latch from GM. Oddly, he said it's on a "first come first serve" basis as to how quickly they get them. Not sure what that means, but I'm encouraged they know about it and are willing on ordering a new part.
07-14-2008, 07:47 PM
#123
Burning Brakes
Member Since: Mar 2008
Location: Walker MI
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I was at my dealer today. They told me that they are aware of the problem and that what they have been told to do is order a new latch from GM. Oddly, he said it's on a "first come first serve" basis as to how quickly they get them. Not sure what that means, but I'm encouraged they know about it and are willing on ordering a new part.
07-14-2008, 08:44 PM
#124
Instructor
I had my 05 in for the new "fix". It now makes more noise than before. It sounds as if I am riding inside a bowl of Rice Krispies and milk. GM is giving me a real run around about simply replacing the top, even though the rep admits that they do not know how to repair the problem. I am a retired judge and attorney and am seriously considering filing suit. As long as I am doing so, I might as well make it interesting and make it a class action. If GM does not do the right thing, and soon, I will move forward. Are any members interested in joining me?
07-14-2008, 08:55 PM
#126
Team Owner
I had my 05 in for the new "fix". It now makes more noise than before. It sounds as if I am riding inside a bowl of Rice Krispies and milk. GM is giving me a real run around about simply replacing the top, even though the rep admits that they do not know how to repair the problem. I am a retired judge and attorney and am seriously considering filing suit. As long as I am doing so, I might as well make it interesting and make it a class action. If GM does not do the right thing, and soon, I will move forward. Are any members interested in joining me?
Yeah, that's a great solution. God knows we don't have enough lawsuits.
I love our society. 
07-14-2008, 10:39 PM
#128
Team Owner
07-15-2008, 06:45 AM
#129
Team Owner
Actually I think that I do. If you are having a problem with your roof latch you should let the engineers know about it. Send a note describing your problem to this link:
http://bowlinggreenassemblyplant.com/
Click on the yellow owner feedback button at the bottom and provide the requested information. What helps in problem solving is providing data. The engineers are working on the problem and the more data points that they can receive will help pin point the problem as well as help to rule out non contributing issues. As I've said in a number of posts not every car has a problem with the roof latch. Some issues are simple maintenance issues of needing lubrication on the gaskets (this is a basic maintenance item like changing the oil.) Some are issues related to thermal expansion of dissimilar materials and these go away within minutes of starting on the drive. Some are very legitimate issues that are related to the roof latch and need to be corrected.
Problem solving involves collection of data, assignment of a root cause and corrective action. The more data that is presented about the problem will aide in the faster correction of the problem. As well as help to rule out issues that are not legitimate contributors to the issue.
There is what is believed to be a permenant corrective action to this issue in development currently with new latch handles. The plant is collecting data about what is failing or wrong with the current situation. Actual owner data can help with that development effort and fine tune the solution.
http://bowlinggreenassemblyplant.com/
Click on the yellow owner feedback button at the bottom and provide the requested information. What helps in problem solving is providing data. The engineers are working on the problem and the more data points that they can receive will help pin point the problem as well as help to rule out non contributing issues. As I've said in a number of posts not every car has a problem with the roof latch. Some issues are simple maintenance issues of needing lubrication on the gaskets (this is a basic maintenance item like changing the oil.) Some are issues related to thermal expansion of dissimilar materials and these go away within minutes of starting on the drive. Some are very legitimate issues that are related to the roof latch and need to be corrected.
Problem solving involves collection of data, assignment of a root cause and corrective action. The more data that is presented about the problem will aide in the faster correction of the problem. As well as help to rule out issues that are not legitimate contributors to the issue.
There is what is believed to be a permenant corrective action to this issue in development currently with new latch handles. The plant is collecting data about what is failing or wrong with the current situation. Actual owner data can help with that development effort and fine tune the solution.
07-15-2008, 06:49 AM
#130
Burning Brakes
Member Since: Mar 2008
Location: Walker MI
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Actually I think that I do. If you are having a problem with your roof latch you should let the engineers know about it. Send a note describing your problem to this link:
http://bowlinggreenassemblyplant.com/
Click on the yellow owner feedback button at the bottom and provide the requested information. What helps in problem solving is providing data. The engineers are working on the problem and the more data points that they can receive will help pin point the problem as well as help to rule out non contributing issues. As I've said in a number of posts not every car has a problem with the roof latch. Some issues are simple maintenance issues of needing lubrication on the gaskets (this is a basic maintenance item like changing the oil.) Some are issues related to thermal expansion of dissimilar materials and these go away within minutes of starting on the drive. Some are very legitimate issues that are related to the roof latch and need to be corrected.
Problem solving involves collection of data, assignment of a root cause and corrective action. The more data that is presented about the problem will aide in the faster correction of the problem. As well as help to rule out issues that are not legitimate contributors to the issue.
There is what is believed to be a permenant corrective action to this issue in development currently with new latch handles. The plant is collecting data about what is failing or wrong with the current situation. Actual owner data can help with that development effort and fine tune the solution.
http://bowlinggreenassemblyplant.com/
Click on the yellow owner feedback button at the bottom and provide the requested information. What helps in problem solving is providing data. The engineers are working on the problem and the more data points that they can receive will help pin point the problem as well as help to rule out non contributing issues. As I've said in a number of posts not every car has a problem with the roof latch. Some issues are simple maintenance issues of needing lubrication on the gaskets (this is a basic maintenance item like changing the oil.) Some are issues related to thermal expansion of dissimilar materials and these go away within minutes of starting on the drive. Some are very legitimate issues that are related to the roof latch and need to be corrected.
Problem solving involves collection of data, assignment of a root cause and corrective action. The more data that is presented about the problem will aide in the faster correction of the problem. As well as help to rule out issues that are not legitimate contributors to the issue.
There is what is believed to be a permenant corrective action to this issue in development currently with new latch handles. The plant is collecting data about what is failing or wrong with the current situation. Actual owner data can help with that development effort and fine tune the solution.
Last edited by blackfd; 07-15-2008 at 06:54 AM.
07-15-2008, 07:55 AM
#131
Team Owner
I suspect that if you send the plant a note about the issues you are having and let them know that you will be there on the 22nd that you will be plesantly surprised.
07-15-2008, 10:07 AM
#132
Burning Brakes
Member Since: Mar 2008
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ETA unknown. At this point it will be a supply chain issue. The first priority is going to be production vehicles at the plant. Any part quantity over and above what is needed for production and safety stock will released to the SPO group. Those will be first come first served until the supply catches up.
I suspect that if you send the plant a note about the issues you are having and let them know that you will be there on the 22nd that you will be plesantly surprised.
I suspect that if you send the plant a note about the issues you are having and let them know that you will be there on the 22nd that you will be plesantly surprised.
05-06-2009, 09:02 PM
#133
Advanced
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Location: San Diego CA
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Any news on popping roof panel
No posts in this thread for a long time. Was wondering if anyone knows of a fix. I have an 08. Took it in for that bulletin. Had them replace the latches. Held for about two weeks. Now has been popping for a few months. Driving me crazy! Any news would be appreciated.
05-06-2009, 10:12 PM
#135
Instructor
Member Since: Oct 2008
Location: shreveport louisianna
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My 09 started popping when it got warm here,dealer replaced the latches .Stopped popping for about a month,but after taking roof off about ten times popping return.Returned to dealer last week worked on it all day said they got it fixed.When they went to wash the car before returning it started popping again.Tech showed me where roof was rubbing against the plastic trim piece that run across the top of the windshield.Will be replacing next week,noticed popping only happens in the afternoon when it gets hot.Will try to take pictures of scrapes an post.
05-07-2009, 12:59 AM
#136
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05-27-2009, 06:09 PM
#137
Burning Brakes
I just called my dealer today and the guy said he is not aware of bulletin for new latches or top. I asked if I already had the epoxy fix done and its still popping is there anything else you can do and he replied no. 
05-27-2009, 06:48 PM
#138
Instructor
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My "09" built in Nov has been at the dealer three times in May.Dealer replaced both latches,winshield trim piece an the pin recievers.Lubircated all the rubber pieces stopped most of the noise for a few days.Dealer ordered new roof on Monday supposed to be ready at end of week.Car has 11,000 miles on it,would like to hear if anyone esle has had same problem.
