07 C6 engine blew - GM final Decision
10-08-2009, 01:50 PM
#1
Racer
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St. Jude Donor '09
07 C6 engine blew - GM final Decision
Well fellow and gal vette owners.
Original story:
"My first and only new car which I personally ordered and waited for three months to be delivered has a blown engine. I have not been to a HPDE in over a year and a half. Only used for weekends and take girl out to dinner. 30K mi.
Car stared making metallic knock and missing real bad.
Chevy dealer has motor apart and tell me a lifter came apart and pieces of metal in oil. Chevy rep. wants motor removed and torn down and cam removed for further inspection. Not good.
This outcome will be sure interesting. "
GM has voided my warranty, (just like some of you said they would).
The dealer was wrong, Just left meeting with dealer service manager and service tech. I am all alone on this repair, needs new engine.
And I am responsible for cost of the tear down work to get to this dissapointing outcome.
GM product quality control requested a shap shot of the ECC, and of course there was the evidence of altered factory set points. GM rep sent me the bulletin of May 18, 09. which states. "Warranty coverage is based on the equipment and calibrations that were released on the vehicle at the time of sale...."
So my friends, and tuners beware.
-Tuners should advise customers that have factory warranty that performance tuning will VOID their warranty!
-If you have performance tune, and want drive train warranty work, have you car flshed back to factory specs. before you show dealer and GM you car.
Just burns my a$$ that I drove to this meeting in my 11 year old Ford F-150 with 230,578 hard driven, boat and horse hauling miles on it. And all I've done beside normal service was 1 serpantine belt and 1 O2 sensor. And my custom ordered vette with just 31k miles fell apart.
Original story:
"My first and only new car which I personally ordered and waited for three months to be delivered has a blown engine. I have not been to a HPDE in over a year and a half. Only used for weekends and take girl out to dinner. 30K mi.
Car stared making metallic knock and missing real bad.
Chevy dealer has motor apart and tell me a lifter came apart and pieces of metal in oil. Chevy rep. wants motor removed and torn down and cam removed for further inspection. Not good.
This outcome will be sure interesting. "
GM has voided my warranty, (just like some of you said they would).
The dealer was wrong, Just left meeting with dealer service manager and service tech. I am all alone on this repair, needs new engine.
And I am responsible for cost of the tear down work to get to this dissapointing outcome.
GM product quality control requested a shap shot of the ECC, and of course there was the evidence of altered factory set points. GM rep sent me the bulletin of May 18, 09. which states. "Warranty coverage is based on the equipment and calibrations that were released on the vehicle at the time of sale...."
So my friends, and tuners beware.
-Tuners should advise customers that have factory warranty that performance tuning will VOID their warranty!
-If you have performance tune, and want drive train warranty work, have you car flshed back to factory specs. before you show dealer and GM you car.
Just burns my a$$ that I drove to this meeting in my 11 year old Ford F-150 with 230,578 hard driven, boat and horse hauling miles on it. And all I've done beside normal service was 1 serpantine belt and 1 O2 sensor. And my custom ordered vette with just 31k miles fell apart.
10-08-2009, 01:53 PM
#2
Le Mans Master
I'm very sorry to hear this outcome
But thank you also for posting this so others will know what the price is if you decide to mod your car while it's still under the factory warranty.
But thank you also for posting this so others will know what the price is if you decide to mod your car while it's still under the factory warranty.
Last edited by redzone; 10-08-2009 at 01:57 PM. Reason: addition
10-08-2009, 02:20 PM
#7
Drifting
Member Since: Oct 2006
Location: Retired early,everyday is Saturday...Hocking Hills Ohio
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Sorry to hear this. But, you play nowadays,you pay,the high-ups ain't playin around any longer. Let us know how your new mods turn out. 
10-08-2009, 02:27 PM
#10
Le Mans Master
Had a feeling this would be the outcome.
Now that it is "Government Motors" the warranty will be fully enforced to the letter. Customer base is going to eventually grow tired of that and just one more reason that GM will wind up going belly up in a few years, only this time it will be for real.
Can you say Socialism? Good, I knew you could.
Now that it is "Government Motors" the warranty will be fully enforced to the letter. Customer base is going to eventually grow tired of that and just one more reason that GM will wind up going belly up in a few years, only this time it will be for real.
Can you say Socialism? Good, I knew you could.
10-08-2009, 02:27 PM
#11
Instructor
Member Since: Sep 2009
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10-08-2009, 02:31 PM
#12
Team Owner
Had a feeling this would be the outcome.
Now that it is "Government Motors" the warranty will be fully enforced to the letter. Customer base is going to eventually grow tired of that and just one more reason that GM will wind up going belly up in a few years, only this time it will be for real.
Can you say Socialism? Good, I knew you could.
Now that it is "Government Motors" the warranty will be fully enforced to the letter. Customer base is going to eventually grow tired of that and just one more reason that GM will wind up going belly up in a few years, only this time it will be for real.
Can you say Socialism? Good, I knew you could.
Tom
USAF Retired
10-08-2009, 02:32 PM
#13
Le Mans Master
I think GM sucks! These cars should be very reliable and go for 200+ K miles without problems. I doubt any mods you did to your car had ANYTHING to do with your motor crapping out! It happens all the time with these cars. The motor and engine is a crap shoot. you usually get a good one, but some get bad ones! You got a bad one and GM will do anything to save a buck! As much as i love my vette, if this happened to me, I would never buy another GM product! And we wonder why GM had to be bailed out! It's just like a court room, loopholes, allow the criminals to walk, GM is just another criminal walking out free, even though they are guilty of making a bad product!
10-08-2009, 02:33 PM
#14
Le Mans Master
Had a feeling this would be the outcome.
Now that it is "Government Motors" the warranty will be fully enforced to the letter. Customer base is going to eventually grow tired of that and just one more reason that GM will wind up going belly up in a few years, only this time it will be for real.
Can you say Socialism? Good, I knew you could.
Now that it is "Government Motors" the warranty will be fully enforced to the letter. Customer base is going to eventually grow tired of that and just one more reason that GM will wind up going belly up in a few years, only this time it will be for real.
Can you say Socialism? Good, I knew you could.
I haven't called Synergy yet, but I plan to, to ask them if they inform their customers that the tunes they provide will in fact void their warranty. If they don't do this, then the OP can probably go after them for this with GM's analysis to back him up. But...I betcha some document the OP signed off on after the tune in fact advises him that the work they did may invalidate his warranty.
BTW...you really need to educate yourself on what socialism is...because this has nothing to do with socialism. Sorry. This from a staunch Conservative.
You play,you pay, you lose, its thats simple!
10-08-2009, 02:39 PM
#18
Le Mans Master
Cannot believe people expect any car company to back this kind of stuff up under warranty. It just raises the costs of a GMPP and other services for all of us.
10-08-2009, 02:39 PM
#19
Team Owner
I think GM sucks! These cars should be very reliable and go for 200+ K miles without problems. I doubt any mods you did to your car had ANYTHING to do with your motor crapping out! It happens all the time with these cars. The motor and engine is a crap shoot. you usually get a good one, but some get bad ones! You got a bad one and GM will do anything to save a buck! As much as i love my vette, if this happened to me, I would never buy another GM product! And we wonder why GM had to be bailed out! It's just like a court room, loopholes, allow the criminals to walk, GM is just another criminal walking out free, even though they are guilty of making a bad product!
Still sorry to hear about the misfortune and I mean no disregard to the OP's situation.
10-08-2009, 02:41 PM
#20
Melting Slicks
Well fellow and gal vette owners.
Original story:
"My first and only new car which I personally ordered and waited for three months to be delivered has a blown engine. I have not been to a HPDE in over a year and a half. Only used for weekends and take girl out to dinner. 30K mi.
Car stared making metallic knock and missing real bad.
Chevy dealer has motor apart and tell me a lifter came apart and pieces of metal in oil. Chevy rep. wants motor removed and torn down and cam removed for further inspection. Not good.
This outcome will be sure interesting. "
GM has voided my warranty, (just like some of you said they would).
The dealer was wrong, Just left meeting with dealer service manager and service tech. I am all alone on this repair, needs new engine.
And I am responsible for cost of the tear down work to get to this dissapointing outcome.
GM product quality control requested a shap shot of the ECC, and of course there was the evidence of altered factory set points. GM rep sent me the bulletin of May 18, 09. which states. "Warranty coverage is based on the equipment and calibrations that were released on the vehicle at the time of sale...."
So my friends, and tuners beware.
-Tuners should advise customers that have factory warranty that performance tuning will VOID their warranty!-If you have performance tune, and want drive train warranty work, have you car flshed back to factory specs. before you show dealer and GM you car.
Just burns my a$$ that I drove to this meeting in my 11 year old Ford F-150 with 230,578 hard driven, boat and horse hauling miles on it. And all I've done beside normal service was 1 serpantine belt and 1 O2 sensor. And my custom ordered vette with just 31k miles fell apart.
Original story:
"My first and only new car which I personally ordered and waited for three months to be delivered has a blown engine. I have not been to a HPDE in over a year and a half. Only used for weekends and take girl out to dinner. 30K mi.
Car stared making metallic knock and missing real bad.
Chevy dealer has motor apart and tell me a lifter came apart and pieces of metal in oil. Chevy rep. wants motor removed and torn down and cam removed for further inspection. Not good.
This outcome will be sure interesting. "
GM has voided my warranty, (just like some of you said they would).
The dealer was wrong, Just left meeting with dealer service manager and service tech. I am all alone on this repair, needs new engine.
And I am responsible for cost of the tear down work to get to this dissapointing outcome.
GM product quality control requested a shap shot of the ECC, and of course there was the evidence of altered factory set points. GM rep sent me the bulletin of May 18, 09. which states. "Warranty coverage is based on the equipment and calibrations that were released on the vehicle at the time of sale...."
So my friends, and tuners beware.
-Tuners should advise customers that have factory warranty that performance tuning will VOID their warranty!-If you have performance tune, and want drive train warranty work, have you car flshed back to factory specs. before you show dealer and GM you car.
Just burns my a$$ that I drove to this meeting in my 11 year old Ford F-150 with 230,578 hard driven, boat and horse hauling miles on it. And all I've done beside normal service was 1 serpantine belt and 1 O2 sensor. And my custom ordered vette with just 31k miles fell apart.
I've seen some tuners that when asked the question they answer it by saying "no, tuning your car will not void your warranty". Technically they are not lying, but they are not being totally forthright either. Some tuners play word games knowing full well that you are asking that if you have a powertrain issue will/can GM void that part of your warranty due to the tune. If you search this forum you will find posts from tuners doing exactly that.
Tuning your car can really unleash the capabilities of the Corvette powertrain, but you gamble with your warranty if you do. Most get away with it and have no problems, but it's a gamble.
Last edited by C6Tim; 10-08-2009 at 02:43 PM.