Warning!!!
Thread Starter
Burning Brakes
Joined: Oct 2004
Posts: 914
Likes: 0
From: Dallas Georgia
Warning!!!
Recently purchased a brand new glass top from a Forum Member. The seller had UPS ship the top(insured) in its original box from(with the original packing from GM) and asked the shipper to put more packing in just to make sure and paid extra for it. The top arrived here to me damaged. The seller filed a claim with UPS, an inspector came out and examined the top at the buyers residence and agreed, that yes it was damaged. Now, UPS will not honor the Claim on the Insurance that the seller placed on the top! UPS claims it was not packed correctly.....???
So, before you ship something as expensive as a Glass Top, better find an alternative method...
So, before you ship something as expensive as a Glass Top, better find an alternative method...
Last edited by LKicklight; Jan 14, 2010 at 07:47 PM. Reason: more information
Burning Brakes
Joined: Nov 2009
Posts: 1,100
Likes: 4
From: 34°0′34″N 95°30′53″W Indian Territory
Recently purchased a brand new glass top from a Forum Member. The seller had UPS ship the top(insured) in its original box from(with the original packing from GM) and asked the shipper to put more packing in just to make sure and paid extra for it. The top arrived here to me damaged. The seller filed a claim with UPS, an inspector came out and examined the top at the buyers residence and agreed, that yes it was damaged. Now, UPS will not honor the Claim on the Insurance that the seller placed on the top! UPS claims it was not packed correctly.....???
So, before you ship something as expensive as a Glass Top, better find an alternative method...
So, before you ship something as expensive as a Glass Top, better find an alternative method...
Thread Starter
Burning Brakes
Joined: Oct 2004
Posts: 914
Likes: 0
From: Dallas Georgia
Race Director
Joined: Nov 2001
Posts: 10,143
Likes: 0
From: Retired USCG North Georgia
I would tell UPS I want my money and they can get it from their shipper that packed it wrong. Don't roll over, that is what they want you to do. I would even take them to court if they did not pay based on improper packing when their agent packed it.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Top 10 Corvette Engines RANKED by Peak Torque (70+ Years of Muscle!)
Joe Kucinski
Corvette ZR1X Will Be Pacing the Indy 500, And Could Probably Race, Too!
Verdad Gallardo
Top 10 Corvettes Coming to Mecum Indy 2026!
Brett Foote
Top 10 C9 Corvette MUST-HAVES to Fix These C8 Generation Flaws!
Michael S. Palmer
10 Revolutionary 'Corvette Firsts' Most People Don't Know
Joe Kucinski
5 Reasons to Upgrade to an LS6-Powered Corvette; 5 Reasons to Stay LT2
Michael S. Palmer
Pro
Joined: Sep 2008
Posts: 541
Likes: 0
From: Colleyville Texas
UPS will almost never pay for damage and if they do, its only after a long fight. My 3LT drivers seat was damaged by UPS. UPS also packed it. Our shipping department advised me to take it home and repair it, if I could, as filing a claim would only provide me prolonged aggravation and no payment. I think UPS' philosophy is along the lines of OSHA's - the fact that there was an accident proves there was wrong-doing, only in this case it's the fact that it was damaged proves it was not packed properly.
Jim
Jim
Team Owner
Joined: Sep 2000
Posts: 25,005
Likes: 2,706
From: Far NW 'burbs of Chicago
St. Jude Donor '13
Our government spends billions of dollars to develop stealth bombers, but they could save all that money by simply having UPS deliver the bombs and no one would know. We frequently find packages on our doorstep, literally right below the doorbell button, and UPS simply drops them and leaves.
A friend is a licensed firearms dealer, he walked out his door one night to find a shotgun box that had been sitting there for a day or two, "Adult Signature Required".
A friend is a licensed firearms dealer, he walked out his door one night to find a shotgun box that had been sitting there for a day or two, "Adult Signature Required".
Melting Slicks
Joined: May 2002
Posts: 2,911
Likes: 29
From: Mount Pleasant SC
UPS will almost never pay for damage and if they do, its only after a long fight. My 3LT drivers seat was damaged by UPS. UPS also packed it. Our shipping department advised me to take it home and repair it, if I could, as filing a claim would only provide me prolonged aggravation and no payment. I think UPS' philosophy is along the lines of OSHA's - the fact that there was an accident proves there was wrong-doing, only in this case it's the fact that it was damaged proves it was not packed properly.
Jim
Jim
Received damaged CCW wheels once. UPS Made me jumpe through hoops and finally i just gave up. Never used them again to ship parts. I strictly use Fedex Ground now. Good luck, you should go after the UPS Packing store that sold you the insurance, UPS Itself is lose lose proposition.
Former Vendor
Joined: Oct 2007
Posts: 1,640
Likes: 5
From: Owensboro Kentucky
St. Jude Donor '08-'09-'10-'11-'12-'13-'14
I am convinced that anything can be shipped, and can arrive in perfect condition. The key is in how it's packed. I would NEVER have one of these ups stores pack anything that I ship out. If you want it done right, then you have to do it yourself. Some of these stores are notorious for putting a 24" piece in a 24 1/2" box and this will not give corners enough room for plenty of bubble wrap and protection. Another mistake people make is using the packing peanuts to pack stuff. You should almost always use bubble wrap and plenty of it.
Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
Yes, I would pursue this one, or the seller should. But, maybe like Jim Schindler's thread re XM, the big cos. just hope you won't pursue a matter that takes forever to collect. Horrible, I've never heard this about UPS.
I bought my wheels and fed ex deliveredthem, everything was good.
Team Owner
Joined: Dec 1999
Posts: 174,312
Likes: 1,217
From: Here
Pilot of Beer Force 1
Tampa Regional Coordinator
CI 4-5-6-7-8 Veteran
Organizer St. Jude Fundraiser
I believe in the Beer Fairy
yeah....I have said 100 times on this forum if you ship it it will probably arrive broken. and UPS will fight you on the claim....good luck
Team Owner
Joined: Dec 1999
Posts: 174,312
Likes: 1,217
From: Here
Pilot of Beer Force 1
Tampa Regional Coordinator
CI 4-5-6-7-8 Veteran
Organizer St. Jude Fundraiser
I believe in the Beer Fairy
I am convinced that anything can be shipped, and can arrive in perfect condition. The key is in how it's packed. I would NEVER have one of these ups stores pack anything that I ship out. If you want it done right, then you have to do it yourself. Some of these stores are notorious for putting a 24" piece in a 24 1/2" box and this will not give corners enough room for plenty of bubble wrap and protection. Another mistake people make is using the packing peanuts to pack stuff. You should almost always use bubble wrap and plenty of it.
Le Mans Master
Joined: Aug 2007
Posts: 7,250
Likes: 6
From: Glassboro New Jersey
Sorry to hear that.
I bought Z06 front fenders from a forum member last year. He was afraid to ship them for these exact reasons.
Turns out he personally delivered them to me in NJ from NC.
But they were guaranteed to arrive perfect.
I bought Z06 front fenders from a forum member last year. He was afraid to ship them for these exact reasons.
Turns out he personally delivered them to me in NJ from NC.
But they were guaranteed to arrive perfect.
Racer
Joined: Jun 2004
Posts: 364
Likes: 1
From: Fresno Calif.
I have always been told by everyone thats in the same business I'm in: "If you want it to arrive in one piece, dont ship it by UPS" They seem to break everything. I never use them. plus deliveries take forever!