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Old Mar 15, 2010 | 12:39 PM
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Default Window Indexing Problem

Sometimes when I open the driver or passenger door the window does not drop like it is supposed to. Hence, when you try to close the door it jams.

Has anybody experienced this problem? If so, did re-indexing fix the problem?
Old Mar 15, 2010 | 12:47 PM
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Try disconnecting the battery then re-index
Old Mar 15, 2010 | 01:16 PM
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Originally Posted by goatts
Try disconnecting the battery then re-index
A little more detail.

Do the resetting of the window indexing for both windows after reconnecting the battery.

Close the car door. Raise the window and hold the up switch an extra 3 seconds. Release. Without lowering the window, hold the up switch again for 3 seconds. Release. Done.
Old Mar 15, 2010 | 01:42 PM
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Originally Posted by Mad*Max
Sometimes when I open the driver or passenger door the window does not drop like it is supposed to. Hence, when you try to close the door it jams.

Has anybody experienced this problem? If so, did re-indexing fix the problem?
Every once in awhile my car windows will not drop. I've tried re-indexing but it still gets stupid. It happens a couple times a month on average. I told the dealer about it, but if the dealer can't recreate the problem they won't fix it.
Old Mar 15, 2010 | 03:25 PM
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Default ???

Originally Posted by Vasta
Every once in awhile my car windows will not drop. I've tried re-indexing but it still gets stupid. It happens a couple times a month on average. I told the dealer about it, but if the dealer can't recreate the problem they won't fix it.
I have taken mine in with the same complaint (different problem) three times and ususally they will go ahead and fix, depends on dealer, have them talk to GM Area Representative, and things do happen (fixed).

You have to sometimes get a good relationship with Service Manager and write-up person and they will help you. I have a knowledge of cars and it has helped me because I have basically troubleshot all my car problems and have been right, they respect my knowledge and help me out.

I have been lucky, I have indirectly had write-up guys fired because they tried to B/S me in front of Service Manager and I called the write-up on it. Service manager was right there and heard consversation and write-up guy was gone when I returned two weeks later. These guys just can't play it straight, tell it right OR go find out. I feel sorry for all the people who were misled by them.
Old Mar 15, 2010 | 03:28 PM
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Originally Posted by JimTN
A little more detail.

Do the resetting of the window indexing for both windows after reconnecting the battery.

Close the car door. Raise the window and hold the up switch an extra 3 seconds. Release. Without lowering the window, hold the up switch again for 3 seconds. Release. Done.
I will try your idea this afternoon. Mine have been randomly indexing and not-indexing for a couple of weeks. thanks!
Old Mar 15, 2010 | 08:40 PM
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Thanks all for the responses - I will try the disconnect and re-indexing of the windows - hopefully it will help.
Old Mar 15, 2010 | 11:21 PM
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I'm probably just stating the obvious, but make sure the window is all the way up before exiting the car. If it's lowered even just a little, it won't index when you open the door. I just had it happen last week.
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Old Mar 16, 2010 | 09:37 AM
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Default

Originally Posted by JimTN
A little more detail.

Do the resetting of the window indexing for both windows after reconnecting the battery.

Close the car door. Raise the window and hold the up switch an extra 3 seconds. Release. Without lowering the window, hold the up switch again for 3 seconds. Release. Done.
This is why I love this forum!
So as I leave work, I go out to my car and think "What the hell. I'll try JimTN's suggestion about holding the switch up for 3 seconds extra. Didn't even touch the battery. Problem fixed! Thanks!
Old Mar 18, 2010 | 09:26 AM
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Default

will this work if window won't index back up? Passanger window will index down when opening but will not index back up unless lifting button to roll window up.

I just tried it - it does.

Last edited by eeshooter45; Mar 18, 2010 at 06:48 PM.
Old Apr 9, 2010 | 09:06 AM
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Default window indexing issues

This is why I love this forum too! Great people, great info!

Had the same problem just start this morning. I'll have to try the fix out later.

However, does anyone know WHY this is happening? Why does the solenoid or servo get freaked out?

Especially for some of you that seem to have this as a re-occurring problem.
Old Apr 12, 2010 | 09:38 AM
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Default it worked

I did not disconnect the battery.

Got int the car, turned it on, put the windows up and held the switches for about 3 to 5 seconds, let go and then held the switches up again for 3 to 5 seconds.

You could almost hear the solenoid reset. It was a very faint click.

Windows back to normal!
Old Jul 5, 2010 | 01:03 AM
  #13  
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Thank you forum. Tried the 3 sec reset and it worked.
Old Jul 5, 2010 | 08:02 AM
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Originally Posted by jamesbertero
...Didn't even touch the battery...
Originally Posted by SziTech
I did not disconnect the battery...
It seems to be a very persistent idea here that disconnecting the battery will "reboot" something. Nope. All settings except the window indexing position are in non-volatile memory. Disconnecting the battery does nothing. I'm guessing that the window position sensor is critical enough but also not reliable enough so the engineers knew window indexing would be a routine maintenance item. Therefore it was not kept in non-volatile memory to reduce the number of writes. There are a limited number of writes you can make to non-volatile memory before it dies.
Old Jul 6, 2010 | 12:55 AM
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Thanks Fourm members, Passenger window would not Index up after door was closed. Tried the three second reset and it worked. Saved a trip back to the dealer.
Old Jul 6, 2010 | 07:20 PM
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Default dead battery

Battery dead. I tried charging it overnight, nope didn't charge. Jumped it
right off, drove about 60 miles. DIC reading 14 volts. Still no charge.
I was afraid to disconnect battery for fear of having to reset everything.
When I changed out battery (had it out 2-3 hours) I found out all I had
to reset was the WINDOWS. The tire presure all read 0 psi, but came
back on its own.

Forum is great, I learn so much here.

Dp
Old Nov 8, 2010 | 05:52 AM
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I love this forum.

My car has randomly been doing the window indexing problem over the past few months and it was scaring the crap out of me. It seemed to always fix itself, by itself, if I gave it some time.

Well yesterday it did it and had all damn day to fix itself and it just wasn't doing it.. And since I have a phobia when it comes to electrical I was more than scared now.

But then I searched on Google and came across this post and found the solution which worked for my car. Last night when I got home I had to leave the window down on my car in order to close the door since it wasn't indexing. I wake up about 30 minutes ago to it raining outside.. A bit of water had got in the car, not much thankfully, but more than I want in any of my cars. I knew I had to find the damn solution fast.

And here I am very happy at 2:53 in the morning because I found the solution and am now able to keep the rain out. Thanks allot to everyone that gave the answer on this thred. You guys kick ***!

-Alex.

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Old Dec 20, 2010 | 03:59 PM
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Thanks everyone for the "down and dirty quickie" fix.

Now for the tough question: Where the heck is this info in the owner's manual ?
Old Dec 20, 2010 | 04:15 PM
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Originally Posted by Andydp
Thanks everyone for the "down and dirty quickie" fix.

Now for the tough question: Where the heck is this info in the owner's manual ?
Read the sticky in this forum about resetting the window indexing. It will tell you the page number in the owner's manual for your C6.
Old Dec 20, 2010 | 04:23 PM
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Originally Posted by JimTN
Read the sticky in this forum about resetting the window indexing. It will tell you the page number in the owner's manual for your C6.
You know the next question is "Where or what the heck is a sticky?"




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