PFADT coilover issues continue
Thread Starter
Instructor
Joined: Dec 2007
Posts: 248
Likes: 0
PFADT coilover issues continue
Ok.... enough is enough.
right coilover begins lossening and banging soon after install. "fixed".
left coilover begins loosening and banging weeks after. I drive to ESC (only one I trusted by that time). "Fixed".
right coilover snaps(!) after time of no issues. Local STS fixes with new parts.
Today....testing readings of my apparently poorly built motor...the rear left starts to bang..... again.
Anyone else have issues with this brand of product?
right coilover begins lossening and banging soon after install. "fixed".
left coilover begins loosening and banging weeks after. I drive to ESC (only one I trusted by that time). "Fixed".
right coilover snaps(!) after time of no issues. Local STS fixes with new parts.
Today....testing readings of my apparently poorly built motor...the rear left starts to bang..... again.
Anyone else have issues with this brand of product?
Le Mans Master
Joined: Dec 2005
Posts: 7,753
Likes: 210
From: North Western Connecticut
Gezzzz.. you think this a product install issue or a product issue? Guess my clunky old factory suspension doesn't seem to bad to me now... Hope you get it squared away as that's a lot of money spent to be having those kind of problems...
Life Time NCM #2196
Joined: Sep 2004
Posts: 82,586
Likes: 1,698
From: Converse TX
Zero issues with the ones on my C5 for over a year now and they have performed perfect
I have the revised ones and we did the upgrade before the install.
I have the revised ones and we did the upgrade before the install.
Last edited by peter pan; May 4, 2010 at 11:15 AM.
CF Senior Member
Joined: Feb 2006
Posts: 23,313
Likes: 25
From: Tucson Arizona
What did Pfadt say? Pfadt has an excellent reputation and I haven't heard of any widespread problem with their coilovers. I'd check for proper installation. Again, let us know what Pfadt says. Good luck.
Safety Car
Joined: May 1999
Posts: 4,693
Likes: 10
From: Carefree, Arizona
2017 C7 of Year Finalist
Go to the vendor. I asked some questions about one of their products here on the forum and they offerded help and support even without me having bought it yet. I heard they have an excellent reputation 
Thread Starter
Instructor
Joined: Dec 2007
Posts: 248
Likes: 0
Thanks all.
Yes, the issue on the right side was recently corrected with new mounts / bushings supplied by ECS and installed by my local STS. That coil actually SNAPPED in two...which is why I was forced to go to my local STS (who, BTW, did the job nicely).
Wish I knew enough to then to ask for those newly designed bushings for the left side.
Oh hell, hey I gotta go check on a disintigrating, newly built forged engine....so what's another busted suspension between freinds!
Yes, the issue on the right side was recently corrected with new mounts / bushings supplied by ECS and installed by my local STS. That coil actually SNAPPED in two...which is why I was forced to go to my local STS (who, BTW, did the job nicely).
Wish I knew enough to then to ask for those newly designed bushings for the left side.
Oh hell, hey I gotta go check on a disintigrating, newly built forged engine....so what's another busted suspension between freinds!
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Burning Brakes
Joined: Jan 2008
Posts: 1,021
Likes: 2
From: Lake Havasu City, AZ
St. Jude Donor '08-'09-'11-'12
Had a similar issue with mine on the Z...Emailed Pfadt on a Sunday eve and received a very satisfactory reply by Monday 8:15am! Hey, things break, but the customer service will make or break the deal....I am VERY HAPPY with PFADT!!!
Thread Starter
Instructor
Joined: Dec 2007
Posts: 248
Likes: 0
They have been issuing fixes to the problem.
Actually, ECS has been providing me (and now also installing free of charge) updated parts....even full coil over!
Saved me from even calling Pfadt, but I have indeed heard their CS is great
Actually, ECS has been providing me (and now also installing free of charge) updated parts....even full coil over!
Saved me from even calling Pfadt, but I have indeed heard their CS is great
Safety Car
Joined: Dec 2009
Posts: 3,724
Likes: 9
glad2hver, We are pleased that ECS is handling the situation to your expectations. But please, do not hesitate to give us a call directly with any questions, comments, concerns etc. We do not want anyone to have an unsatisfactory experience with our product. Thanks for your business, and very sorry for the inconvenience.
Burning Brakes
Joined: Dec 2007
Posts: 1,015
Likes: 1
From: Maryland
St. Jude Donor '08
Even the very best of cars and the very best of performance products can break or fail. It's how the manufacturer or dealer stands behind their products and steps up to make things right.Pfadt has one of the very best customer service and customer satisfaction ratings anywhere IMO.
