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Old May 27, 2010 | 10:15 PM
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Default Alignment issues

Took the Vette to the dealer for some warranty work and had them do an alignment since I was showing wear in the inside front tires.

I checked their specs after they completed the job and they were on target with what I found on the forum.

problem is the steering wheel is tilted to the right just a tad.

Car drives straight but the wheel bothered me.

Took her back to the dealer and told them. they said that that is normal for the car to be in tolerance and the wheel to be slightly off...

I called BS and told them it was straight when I brought it in and I want it straight. He asked me to bring it back on Tuesday after the holiday.

Am I being unreasonable or is this common.
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Old May 27, 2010 | 10:21 PM
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Are you being unreasonable by wanting your steering wheel straight? No, not at all. I would feel the exact same way if I took my vette to a dealer and they gave it back to me with the wheel all jacked up. It is not that hard for them to straighten the wheel they are just being lazy it sounds like.
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Old May 27, 2010 | 10:22 PM
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Not unreasonable. I don't know how common it is for dealers to say that but it has come up here before. Just make them fix it right.
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Old May 27, 2010 | 10:27 PM
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I had the same experience when I had my alignment performed too. I also had my alignment set for improved tire life and ended up with a wheel off center. The tech was able to correct it in about 15 minutes. Stand your ground!
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Old May 27, 2010 | 10:35 PM
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My new GS seemed to drift some to the left and pulled a bit left during braking. Took it to the dealer with 70 miles on it. I was told, no problem, it will be done in an hour or two. Well, almost three hours later, the tech did a test drive and stated "normal drive for low profile tires". Oh, I wasn't a happy camper. BS!

Not taking that "low profile tires" line, as all of my cars for the past many years have low profile tires, I insisted it be checked on the alignment machine. The service manager did a test drive then had it put on the machine. Sure enough, it was NOT aligned properly. The factory (lack of) alignment would have been eating the inside of the tires. After the alignment, the left drift & slight pull was rectified.

Point being, don't settle for BS from the dealership service dept. Good luck!
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Old May 27, 2010 | 10:41 PM
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this dealer has been good to me in the past and they do a lot of vette work.

That being said I was hesitant taking the car anywhere letting some kid do the alignment.

I didn't expect this from my dealer.

I will take it back next week and not leave til it is fixed.
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Old May 27, 2010 | 10:42 PM
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That sounds like a thrust angle problem to me and it will affect steering wheel position. Stand your ground and make them get it right.
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Old May 27, 2010 | 10:46 PM
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Originally Posted by 08zee
That sounds like a thrust angle problem to me and it will affect steering wheel position. Stand your ground and make them get it right.
You know I will- I need to make sure this baby is track ready for the next time I see you
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Old May 27, 2010 | 10:51 PM
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Ask here and in your Regional Forum for local independent alignment shop recommendations in your area......just in case for now and for the future. There are usually really good independents with great reputations with Vettes and other special needs cars in every major area.
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Old May 27, 2010 | 10:55 PM
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Originally Posted by RicK T
Ask here and in your Regional Forum for local independent alignment shop recommendations in your area......just in case for now and for the future. There are usually really good independents with great reputations with Vettes and other special needs cars in every major area.
yeah- I expected my vette friendly dealer to be good at this.
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Old May 28, 2010 | 07:02 AM
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Straightening the steering wheel SHOULD be done as part of the alighnment. Usually the last step.
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Old May 28, 2010 | 07:47 AM
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Originally Posted by beav626
this dealer has been good to me in the past and they do a lot of vette work...
I think you are deluding yourself. This dealer obviously has someone doing alignments who doesn't have a clue what they are doing. And they have a service adviser who either doesn't have a clue either or doesn't mind lying to customers to get them out of the shop. Adjusting the steering wheel is a simple and normal part of the alignment. It gets off center when a lazy mechanic doesn't have the wheel straight when he does the front toe adjustment. It is fixed by loosening one inner tie rod and tightening the other the same number of turns. You could do it yourself in 5 minutes. Or you can do a complete alignment again but correctly this time.

So, this dealer has someone doing alignments who doesn't know how to do alignments. Think all the other numbers are right?
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Old May 28, 2010 | 09:32 AM
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Problem is most places doing alignments will get the steering wheel close to straight and call it good enough. It's simple to get it perfectly centered, just takes a few extra minutes.
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Old May 28, 2010 | 09:44 AM
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Originally Posted by FortMorganAl
So, this dealer has someone doing alignments who doesn't know how to do alignments. Think all the other numbers are right?
They sid the shop foreman is doing the alignments. I will recheck the numbers when I go back on Wednesday.

By the way they wont give me the printout, I just have to compare the numbers they have with the number i got here on the forum.
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Old May 28, 2010 | 05:09 PM
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Originally Posted by beav626
They sid the shop foreman is doing the alignments. I will recheck the numbers when I go back on Wednesday.

By the way they wont give me the printout, I just have to compare the numbers they have with the number i got here on the forum.
Then you need to know how to measure it yourself. http://www.davidfarmerstuff.com/align.pdf The only "expensive" tool would be a laser pointer to measure thrust angle. You can measure camber/caster/toe with a ruler and a level.
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Old May 28, 2010 | 05:29 PM
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Whenever I get an alignment, I always tell them to "center the steering wheel" and I make sure they write it on the ticket. Long experience has taught me to do this. It is a simple matter for them to attatch a stereing wheel holder (it sits on the seat and clamps the wheel in the centered position). The alignment is done with the wheel loose and it is then retightened after the alighnment adjustments are made. They're just too lazy to loosen the wheel and use the clamp to keep the wheel straight during the procedure.
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Old May 28, 2010 | 08:24 PM
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Originally Posted by Epic_C6
Are you being unreasonable by wanting your steering wheel straight? No, not at all. I would feel the exact same way if I took my vette to a dealer and they gave it back to me with the wheel all jacked up. It is not that hard for them to straighten the wheel they are just being lazy it sounds like.
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Old May 28, 2010 | 09:26 PM
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Originally Posted by beav626
this dealer has been good to me in the past and they do a lot of vette work.

That being said I was hesitant taking the car anywhere letting some kid do the alignment.

I didn't expect this from my dealer.

I will take it back next week and not leave til it is fixed.
There are a lot of really good alignment shops. Find one! Check with racers and car clubs in your area.
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Old May 28, 2010 | 10:40 PM
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Originally Posted by johnodrake
There are a lot of really good alignment shops. Find one! Check with racers and car clubs in your area.
one of the local clubs uses this shop for everyhting.
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Old May 28, 2010 | 11:03 PM
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the steering wheel being off center has nothing to do with the vehicle being aligned (except annoying for you of course) however part of an alignment is to center the steering wheel. its just part of the alignment process. Your wheel can be 45 degrees off and the alignment perfect (except the steering wheel off center of course) usually when the wheel is off center thats the first indicator your toe is out of wack on one side or both. if you want to impress them which ever way its off centered they need to shorten the oppisite side tie rod and lengthen that sides tie rod. if its off to the right then they should shorten the left side and lengthen the right side tie rod length
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