just to vent..got up on sunday morning getting ready to take the baby out for my weekend battle assembly trip up to chester Pa, so pull the car out of the garage and parked in the driveway..looked in the garage and saw nothing but oil on the floor, ..so i pop the hood check the oil, everything seems normal, but i said nah i will leave her home and check it out when i get back, well dropped her off at the dealer, he just called....this is what he said well sir.it seems like the seal around the oil filter wasn't sealed right, im like sir do you realized that you guys did my last oil and oil filter changed? he was like yes sir but this time we made sure that the seal was right this time..r u effen kidding me good thing i wasn't on a road trip somewhere....hey salute to all my fellow veterans this morning great day to be an american:salute

 

Geeze, you would think they would check for leaks...thats oil change 101/

 

That is one of the reasons I change my own oil.

 

WOW..there has got to be at least one worthy dealer in the GM chain....Sorry to hear about your troubles OP...Name the dealer so Vetters in your area can avoid.

 

Just did it this morning. Race ramps and 15 min is all it took.

 

To the OP, Hey at least they remembered to put oil in it.

 

Come on now, it could have been worse, at least the dealer owned up to it and didn't try to pass the blame.

It must be awesome waking up every morning looking in the mirror knowing that none of you have ever made a mistake in your entire life. What a feeling that must be.

I on the other hand make lots of mistakes so I'm a bit more forgiving / tolerating with dealers and others because I know like me they are human and can and do make mistakes.

Dealerships are not perfect but it's no different than any other business out there.

Give-em a break.

 

They should throw in a free detail for your troubles.

 

Oh brother...

 

Well said. Thanks for a touch of human kindness.

 

I'm curious...how long had you been driving the car since the dealership oil change? The dealership may have checked for leakage after the oil change but the leak developed later. Besides dealer error, it could have been a defective seal on the filter. It sounds like a rare problem in any event. Fortunately, other than the inconvenience (and clean up) there was no major harm done.

Unless it's a warranty repair I seldom use a dealership. There are, however, certain things that require you take the car to the dealership. Over the years (with my Suburban's and with the Corvette for a very few things) I've gotten excellent service from my Chevy dealership. I'd recommend you change your own oil but if not, I wouldn't commend the dealership for this one mishap.

 

 

How many miles driven since last oil change by that dealer?

Didn't notice any leaks beforehand?

 

If you checked the level and it was fine, then you are ok. Typically what happens is that the O-ring from the old filter sticks to the filter assembly when the tech is taking it off. Being in a rush, he slaps another filter on. Typically using two O-rings create a much more dramatic event than that though lol

 

Yep, that was my question ... what was the time and mileage since the dealer's oil change and the oil on the floor? Ask the dealer for the filter, if he doesn't have it "as evidence" then he is responsible, but was there any damage ... or just a loss of oil?

 

This is kind of a SOL for the OP. You wont be able to confirm any damage was done unless there are broken parts, bad noises, etc without tearing down the damage. My suggestion is to get all of this down on paper. Get the service records, the new service record that shows the O-ring being incorrectly installed, etc. That way, if something happens down the road, you have some foot to stand on with GM.

 

Usually when they cross thread the drain bolt they don't tell you.
That is the other big bad.

 

 

Interesting that you mention this !!!

I purchase and keep an inventory of filters and oil for my various vehicles. Well a couple weeks ago, it was time to change the oil in the wife's Saturn Vue Redline, which also takes the Delco PF48. So everything goes relatively normal but I do notice, after a couple of turns on the filter, it becomes a little harder to turn then frees up and turns easier until the gasket touches then compresses. I fill with Mobil 1, do a couple other "things" and start the car.......IMMEDIATELY noticing that oil is splashing on the floor (car is on a lift). Turn the car off and start checking. Notice ALL the leakage appears to come from the filter area. After removing the filter (and cleaning up about 2 quarts of oil) I finally located the reason. THE THREADS WERE STRIPPED ON THE FILTER and when I THOUGHT the gasket compressed, it in fact did not ( it was the cross threads resistance that I felt). Very thoroughly checking the threads at the connecting point of the engine, I found the threads to be in perfect shape.

I am absolutely positive I DID NOT CROSS THREAD THE FILTER UPON APPLICATION. The only thing I can suggest is someone returned the filter after an improper install, for a refund. Especially after reviewing the appearance of the box (couple of oil spots on the inside and the side tabs/wings were kind of crushed. And because I buy filters from various sources, including GM dealers, I couldn't return it.


LESSON LEARNED........ALWAYS review the actual product before the install.

 

I avoid the stealerships and do it myself. Alot of these dealers don't even know the correct viscosity of the oil, the capacities of the different model Corvettes, the type of oil. You run the risk of damage to your paint, undercarriage and interior. Filters that aren't put on properly, stripped drain plugs etc etc.

Bottom line: It's a risk I'm unwilling to take.