Hendrick Chevy Atlanta: AWFUL!!!
05-10-2012, 11:08 AM
#24
Melting Slicks
There are a lot of Forum dealers who have great reputations and some with not so great...but it is very easy to do a search and read the feedback from our members...
In 08, I went looking for a new vette, called our big NJ dealer on the phone after looking at their website. They had a car that was just what I was looking for. Being in Mass, I called to make sure the car was still there...it was. I asked to put a deposit of their choosing on my CC.. they said nope we dont do that. I asked then to hold the car until I could drive down...NOPE, I said ...then what can you do for me to hold the car, was told....quote" if its here when you get here then you can buy it, we dont hold cars"... well I ranted on here about the experience ....I got so many emails telling me to go to NH and see Tommy Jr. I called Tommy, told him what I was looking for..said he had exactly the car...quoted me the price..which was very much cheaper, I said ok I want it ...will you take my CC for a deposit. Tommy said...if you want the car its yours,no need for the cc number. I will put it aside for you...and he did. three days later I went up and there was the car with my name on it...his word is his bond....I have purchased 4 vehicles from him now...best prices, no hidden fees...just great service...and he pulled some strings to get my new 12 done in time before I lost some incentives. I also did the buyers tour and watched it get built..great time...you can trust MacMulkin..and many of our other sponsors here....just do your research....phew...
In 08, I went looking for a new vette, called our big NJ dealer on the phone after looking at their website. They had a car that was just what I was looking for. Being in Mass, I called to make sure the car was still there...it was. I asked to put a deposit of their choosing on my CC.. they said nope we dont do that. I asked then to hold the car until I could drive down...NOPE, I said ...then what can you do for me to hold the car, was told....quote" if its here when you get here then you can buy it, we dont hold cars"... well I ranted on here about the experience ....I got so many emails telling me to go to NH and see Tommy Jr. I called Tommy, told him what I was looking for..said he had exactly the car...quoted me the price..which was very much cheaper, I said ok I want it ...will you take my CC for a deposit. Tommy said...if you want the car its yours,no need for the cc number. I will put it aside for you...and he did. three days later I went up and there was the car with my name on it...his word is his bond....I have purchased 4 vehicles from him now...best prices, no hidden fees...just great service...and he pulled some strings to get my new 12 done in time before I lost some incentives. I also did the buyers tour and watched it get built..great time...you can trust MacMulkin..and many of our other sponsors here....just do your research....phew...
05-10-2012, 11:19 AM
#25
Drifting
I completely understand where the OP is coming from. Buying local serves many purposes including developing a relationship with the dealer including service. It just makes it easier. No matter what anyone tells you a dealer is going to take better care of customers that bought from them. Even if you have a issue with the service department you can always go back to the sales person or general manager for help.
That being said many of the forum dealers do offer some great deals. In a perfect world there would be a forum dealer in every city.
That being said many of the forum dealers do offer some great deals. In a perfect world there would be a forum dealer in every city.
05-10-2012, 12:08 PM
#26
Racer
Thread Starter
I have a trade, that is the thing. I would love to buy from forum dealer, but there aren't any in driving distance to me...open to suggestions if any forum dealer is reading...
05-10-2012, 12:20 PM
#27
Safety Car
Member Since: Feb 2007
Location: LINCOLN RI - 2010 GS Coupe - 2007 Coupe
Posts: 4,942
Likes: 0
Received 3 Likes
on
3 Posts
There are a lot of Forum dealers who have great reputations and some with not so great...but it is very easy to do a search and read the feedback from our members...
In 08, I went looking for a new vette, called our big NJ dealer on the phone after looking at their website. They had a car that was just what I was looking for. Being in Mass, I called to make sure the car was still there...it was. I asked to put a deposit of their choosing on my CC.. they said nope we dont do that. I asked then to hold the car until I could drive down...NOPE, I said ...then what can you do for me to hold the car, was told....quote" if its here when you get here then you can buy it, we dont hold cars"... well I ranted on here about the experience ....I got so many emails telling me to go to NH and see Tommy Jr. I called Tommy, told him what I was looking for..said he had exactly the car...quoted me the price..which was very much cheaper, I said ok I want it ...will you take my CC for a deposit. Tommy said...if you want the car its yours,no need for the cc number. I will put it aside for you...and he did. three days later I went up and there was the car with my name on it...his word is his bond....I have purchased 4 vehicles from him now...best prices, no hidden fees...just great service...and he pulled some strings to get my new 12 done in time before I lost some incentives. I also did the buyers tour and watched it get built..great time...you can trust MacMulkin..and many of our other sponsors here....just do your research....phew...
In 08, I went looking for a new vette, called our big NJ dealer on the phone after looking at their website. They had a car that was just what I was looking for. Being in Mass, I called to make sure the car was still there...it was. I asked to put a deposit of their choosing on my CC.. they said nope we dont do that. I asked then to hold the car until I could drive down...NOPE, I said ...then what can you do for me to hold the car, was told....quote" if its here when you get here then you can buy it, we dont hold cars"... well I ranted on here about the experience ....I got so many emails telling me to go to NH and see Tommy Jr. I called Tommy, told him what I was looking for..said he had exactly the car...quoted me the price..which was very much cheaper, I said ok I want it ...will you take my CC for a deposit. Tommy said...if you want the car its yours,no need for the cc number. I will put it aside for you...and he did. three days later I went up and there was the car with my name on it...his word is his bond....I have purchased 4 vehicles from him now...best prices, no hidden fees...just great service...and he pulled some strings to get my new 12 done in time before I lost some incentives. I also did the buyers tour and watched it get built..great time...you can trust MacMulkin..and many of our other sponsors here....just do your research....phew...
05-10-2012, 12:30 PM
#28
I won't get into the details, but I will say I got the runaround from Hendrick Atlanta when negotiating a leftover 2010 to the point that I mentioned the experience in my customer satisfaction survey for the 2011. I ended up buying my 2011 from John Thornton/Lithia Springs, GA. Everything was pre-negotiated via email including my trade and final purchase price. Very good experience with them.
05-10-2012, 12:42 PM
#29
Le Mans Master
Hey guys, just wanted to give you a heads up about an awful experience that I have had with this dealer. I was told buy their corvette manager that they would match any offer from any competitor as long as it was in writing. They made me go out of my way to involve another dealer to the point where I got in writing a signed buyers agreement and emailed to Hendrick and then they backed away and wouldn't match the price. They are liars and try to build themselves up as being honest people. They talk bad about other forum dealers (Kerbeck, MacMulkin, Les Stanford, Boardwalk) saying that their sale prices are bogus and they can't sell that low??? Bunch of BS!! I highly recommend that no one do business with these guys, they are the type that give car dealers a bad name. If anyone else has had a similar experience, please share.
z51vett
05-10-2012, 01:26 PM
#30
Le Mans Master
Member Since: May 2005
Location: Cape Coral FL
Posts: 6,612
Received 240 Likes
on
135 Posts
Cruise-In VI Veteran
Cruise-In VII Veteran
I had a bad experience there last December. Have to say, it was only one person that made it so bad. Rick Daniel was good to work with, but he's not there anymore.
I'm getting ready to buy a 427 Vert, but Hendrick Atlanta is not on my list of dealers.
I'm getting ready to buy a 427 Vert, but Hendrick Atlanta is not on my list of dealers.
05-10-2012, 02:36 PM
#32
Le Mans Master
Member Since: May 2005
Location: Cape Coral FL
Posts: 6,612
Received 240 Likes
on
135 Posts
Cruise-In VI Veteran
Cruise-In VII Veteran
05-10-2012, 03:08 PM
#34
Race Director
Stasek Chevrolet in Wheeling (Chicago) made it worth my time to drive 1000 miles (each way) and trade last year (twice). I think I'm about to drive to Stasek again for my 427 Vert. Call Bob Clegg or Brent at Stasek. Tell them David sent you. They can make it worth your time.
05-10-2012, 07:51 PM
#39
Burning Brakes
I didn't realize Rick had left, thanks for the update. Seems like when I talked to him late last year he had some great plans in the works!!!!