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2011 Bluetooth problems.... Help please

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Old Apr 6, 2014 | 11:25 PM
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Default 2011 Bluetooth problems.... Help please

I the past few weeks my Bluetooth has been cutting out for some reason. It is like the phone all has been put on hold where the phone call is connected but I cannot hear the caller and they cannot hear me. I have tried adjusting volume, checked phone settings and repaired the phone with the car. (2011 Grand Sport 3LT with 6 disc CD player.... No nav)

The last time it was working it cut out during a call. This is terribly annoying.

Has anyone else fought with this problem and come up with a fix?

Matt
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Old Apr 7, 2014 | 02:14 PM
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Originally Posted by quickcat
I the past few weeks my Bluetooth has been cutting out for some reason. It is like the phone all has been put on hold where the phone call is connected but I cannot hear the caller and they cannot hear me. I have tried adjusting volume, checked phone settings and repaired the phone with the car. (2011 Grand Sport 3LT with 6 disc CD player.... No nav)

The last time it was working it cut out during a call. This is terribly annoying.

Has anyone else fought with this problem and come up with a fix?

Matt

Hey there,

I’m sorry to hear that you are encountering inconsistencies with the Bluetooth. Let me know if you would like me to look into this further for you. If this is something you might want to do, please private message me your contact information, VIN, and preferred dealership name. I will keep an eye out for your message. Have a great day!

Jennie R.
Chevrolet Customer Care
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Old Apr 8, 2014 | 07:11 PM
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Originally Posted by Chevy Cust Svc
Hey there,

I’m sorry to hear that you are encountering inconsistencies with the Bluetooth. Let me know if you would like me to look into this further for you. If this is something you might want to do, please private message me your contact information, VIN, and preferred dealership name. I will keep an eye out for your message. Have a great day!

Jennie R.
Chevrolet Customer Care
Thank you for your response Jennie. PM sent.

Judging by the responses to this thread I may have a unique problem. I didn't find much in my search.

Matt
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Old Apr 8, 2014 | 07:28 PM
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Try breaking or deleting the pair and then re-pair it again... The BT sucks big time on our cars.. its an old version....
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Old Apr 8, 2014 | 10:18 PM
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Originally Posted by joec
Try breaking or deleting the pair and then re-pair it again... The BT sucks big time on our cars.. its an old version....
Did that.... no joy. Thanks though.

Not sure what being old has to do with it. It just has to pass simple low quality audio. Now the mic's ability to hear me talk is another matter.

Matt
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Old Apr 9, 2014 | 08:42 AM
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Originally Posted by quickcat
Did that.... no joy. Thanks though.

Not sure what being old has to do with it. It just has to pass simple low quality audio. Now the mic's ability to hear me talk is another matter.

Matt
well quite simply newer versions of BT are better than previous versions, just like any other technology... I have similar problems with my 13. Sometimes it works great other times not so much. OTOH my phone works great in my Wife's POS maxima... go figure....
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Old Apr 9, 2014 | 01:45 PM
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Originally Posted by quickcat
Thank you for your response Jennie. PM sent.

Judging by the responses to this thread I may have a unique problem. I didn't find much in my search.

Matt
Hey Matt,

I responded to your PM this morning, let me know if it doesn’t come through. Talk to you soon!

Jennie R.
Chevrolet Customer Care
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