Stupid question
Thread Starter
Drifting
Joined: Oct 2013
Posts: 1,286
Likes: 206
From: nixa Missouri
Stupid question
My question is this why in the world would any 1 buy parts for their car when they charge your CC right away and then they don't even ship your stuff for 4-5 weeks. Sounds like a mom and pop operation that has no $$$ to have any inventory in stock. I for 1 don't like paying for anything i don't get timely. It's not like it is custom painted or any thing like that .
Any 1 feel this way?
Any 1 feel this way?
Team Owner
Joined: Dec 2003
Posts: 57,408
Likes: 164
From: queensbury ny
Well actually,the places that do that are custom making whatever part is ordered. Unless it's just a place that is like a 3rd party and has to order it from some other place etc etc..that's friggin annoying.
Team Owner
Joined: May 2004
Posts: 82,175
Likes: 1,319
From: McKinney TX
St. Jude Donor '21-'22-'23-'24
Stupid question My question is this why in the world would any 1 buy parts for their car when they charge your CC right away and then they don't even ship your stuff for 4-5 weeks. Sounds like a mom and pop operation that has no $$$ to have any inventory in stock. I for 1 don't like paying for anything i don't get timely. It's not like it is custom painted or any thing like that .
Any 1 feel this way?
Any 1 feel this way?
Why are you that concerned about what others do?
Burning Brakes
Joined: Oct 2011
Posts: 915
Likes: 24
The vendors doing it have their reasons. It's your responsibility to determine stock level and to buy it from your supplier of choice. A lot of things are made-to-order or made in batches.. or some suppliers can offer pretty steep discounts by drop shipping. I just ordered an exhaust system for 150$ less than I could find elsewhere by allowing them to drop ship - had to wait an extra 4 days, but it was worth it.
lots of variables come into play. pay with a credit card in case someone can't deliver. find a supplier with inventory in stock if it bothers you.
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Race Director
Joined: Dec 2010
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Pro
Joined: Jan 2014
Posts: 731
Likes: 154
From: New Albany Indiana
I also thought it was a reasonable question. Just to see what others had to say...use the forum as a sounding board to see if your reaction to the experience was reasonable...and probably the most, just to do a little venting. Then you get these negitive responses that kinda kills the whole thread. Says something about the people who share their wisdom with you. AND yes if the ship date was longer than I anticipated, I would cancell the order and go elsewhere.
Valid question requesting valid responses. I'm sure a lot of people get good feedback and advice from this forum...
Instructor
Joined: Dec 2013
Posts: 197
Likes: 3
From: CA
I had the same problem, ordered thursday, did not have by next thurs(vendor 65 miles away!)...he said HE would have it the NEXT DAY and would ship Mon...CANCELLED....TOOK 2 MORE CALLS TO GET A CREDIT,!
Drifting
Joined: Sep 2009
Posts: 1,305
Likes: 80
From: Hollister CA
Not a stupid question at all. Yes its annoying. I usually vote with my wallet and cancel the order. Thats about the only power you have.
Those vendors who can't or won't tell you up front that there will be a delay do not deserve your business, or anyone else's.
Those vendors who can't or won't tell you up front that there will be a delay do not deserve your business, or anyone else's.
Race Director
Joined: Oct 2005
Posts: 14,999
Likes: 200
From: Bay Area Ca.
It is the new generation which wants immediate gratification.
I have no problem just as long as I understand the circumstances.
Say one thing and do another though isn't cool.
This can happen when core parts are required in return. It is understandable in today's market place.
I have no problem just as long as I understand the circumstances.
Say one thing and do another though isn't cool.
This can happen when core parts are required in return. It is understandable in today's market place.
Instructor
Joined: Jan 2011
Posts: 234
Likes: 0
I agree with OP. If you don't have it in stock, you better tell me right away. Communication is the key. If there is a problem or delay, tell me, don't wait for me to call you. Technology today offers so many ways to get in touch with someone that it's ridiculous not to.
Burning Brakes
Joined: Nov 2012
Posts: 968
Likes: 8
My question is this why in the world would any 1 buy parts for their car when they charge your CC right away and then they don't even ship your stuff for 4-5 weeks. Sounds like a mom and pop operation that has no $$$ to have any inventory in stock. I for 1 don't like paying for anything i don't get timely. It's not like it is custom painted or any thing like that .
Any 1 feel this way?
Any 1 feel this way?
Drifting
Joined: Sep 2009
Posts: 1,305
Likes: 80
From: Hollister CA
I make it a point not to deal with any who don't follow this very basic business practice. (at least not more than once)
Le Mans Master
Joined: Feb 2007
Posts: 8,514
Likes: 235
From: Currently somewhere in IL,IN,KY,TN,MO,AR,MS,AL, or FL
The Rule requires that when you advertise merchandise, you must have a reasonable basis for stating or implying that you can ship within a certain time. If you make no shipment statement, you must have a reasonable basis for believing that you can ship within 30 days. That is why direct marketers sometimes call this the "30-day Rule."
If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay -- either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent -- you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise.
If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay -- either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent -- you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise.