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MacMulkin - Terrible experience

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Old May 6, 2019 | 08:55 AM
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Default MacMulkin - Terrible experience

I know I may get bashed here on the forum but I am not sure anyone else has had an awful experience with MacMulkin like I did. Talking to them about a 2011 Grand Sport and the way they treat and hold customers hostage is down right wrong. They will not allow you to look at a pre-owned until you commit to buy it. Next, in order to drive the car you must leave a "non-refundable deposit". Next, if you do drive and like the car it must be paid for that day and not the day of delivery. They basically said "it's springtime and this is how we do business". I am sure many people have had awesome experiences with them but thought it was important to share my experience. Nonetheless, I will not be buying a car from them ever.
Old May 6, 2019 | 09:05 AM
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They "won't allow you to look at a pre-owned until you commit to buy it." What? I must be missing something here.
Old May 6, 2019 | 09:06 AM
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It sucks but some dealers are stuck in the 90's with the way they do business, I don't know how the manufacturers allow them to exist. There are a few here that bought their cars there though. I had one not long ago break out the "4 squares" on me, just have to laugh.

Doesn't look like they have a very good rating https://www.dealerrater.com/dealer/M...772/?__optv3=1 Start bashing away
Old May 6, 2019 | 09:13 AM
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Originally Posted by Carvone
It sucks but some dealers are stuck in the 90's with the way they do business, I don't know how the manufacturers allow them to exist. There are a few here that bought their cars there though. I had one not long ago break out the "4 squares" on me, just have to laugh.

Doesn't look like they have a very good rating https://www.dealerrater.com/dealer/M...772/?__optv3=1 Start bashing away
WOW that makes me fell better. At least I am not crazy
Old May 6, 2019 | 09:16 AM
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Looks like I am off to Bud's in Ohio unless a private sale pops up this week before I head out there.
Old May 6, 2019 | 09:27 AM
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I had to do a commit to buy to TEST drive the car, but never to looks it over and hear it run etc.
Old May 6, 2019 | 09:44 AM
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Everybody I know bought in the winter. Different story then. But the first bad experience with them Ive heard of.

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Old May 6, 2019 | 10:47 AM
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Wow based on your explanation I would walk away and never look back. Don't waste your time. Many dealers are looking to build a good relationship with buyer so you become a repeat customer and better yet, plenty of private individuals who have taken care of their cars and willing to sell them. Lots of web sites offering cars from private individuals worth checking out. Keep looking.
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Old May 6, 2019 | 11:11 AM
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Wow... I bought from a dealership in NC and had just the opposite. We flew down... no deposit or commitment. When we arrived at the dealership, the car was parked prominently in front of the showroom. They didn't ask for our driver's license or anything. Told us to go take it for a blast. We ended up finding out there was a problem that needed to be addressed. A problem that I might have walked away from the car if they hadn't fixed it. They fixed it on the spot and the sale was made.

Find a better dealership.
Old May 6, 2019 | 11:35 AM
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Definitely not a good way to make business
Old May 6, 2019 | 11:41 AM
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Wow, do they think they are the only ones that sells Corvettes? That is ridiculous and would laugh in their face and walk away.
Old May 6, 2019 | 11:41 AM
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What a crock of $hit. I hope you told them to stick their GS where the sun don't shine. I would have and a little more!

Good Luck on your hunt!!
Old May 6, 2019 | 11:46 AM
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All I have heard about MacMulkin is how great they are. Maybe on the new sales, used sales not so much?
Old May 6, 2019 | 12:02 PM
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I don't have a problem with pre-qualifying a prospect but this seems like bad business practice. I would not buy from a dealer that made these demands.
Old May 6, 2019 | 07:38 PM
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There are dealerships, and there are stealerships. I'm just sayin.
Old May 6, 2019 | 07:43 PM
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I had one local GMC dealer that wouldn't give me my current car's keys back until I threatened to call the police because I said their deal was pitiful. They finally said "Go find a better deal". The next day I was driving another GMC dealer's new car and parked it right in front to cancel my extended warranty on the old one. Never thought of dealing with them since.
Old May 6, 2019 | 08:23 PM
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That's when you shake your head in disbelief, turn and walk out the door!

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To MacMulkin - Terrible experience

Old May 6, 2019 | 08:45 PM
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And to think ... I had a great buying experience with MacMulkin way back in 2011 when I bought my 2011 GS from them.

I was living in the Philippines. Got the internet price from right here on the Corvette Forum. I dealt directly with Tommy MacMulkin JR, and wired them the money (bank to bank transfer).

Then I flew Delta back to the US (14 hour flight) with a final destination of the Nashua airport. They picked me up at the airport and took me to a local hotel. Then picked me up the next morning and to the dealership. Within an hour of arriving at the dealership, I was on the road to Florida.

No BS "Dealer Prep" charges ... No "Add-On" window sticker costs ... No pressure to buy extended warranties or other BS ... Just a great discount from the factory applied window sticker.

Maybe something has changed at MacMulkin ? ?
_____________________________


My car when I arrived at MacMulkin ....

Attachment 48339873

Last edited by Turbo6TA; May 6, 2019 at 08:48 PM.
Old May 6, 2019 | 08:52 PM
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Originally Posted by Turbo6TA
Maybe something has changed at MacMulkin ? ?
My guess is, you wired them more than $50+K for a new car, and the OP is kicking tires on the same car 9 years later on their used lot.
Old May 6, 2019 | 09:06 PM
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Originally Posted by jimijam

My guess is, you wired them more than $50+K for a new car, and the OP is kicking tires on the same car 9 years later on their used lot.
Close on the price, but I still have the car (now with 19,000 miles)


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