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Old Sep 11, 2021 | 02:42 PM
  #21  
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I read somewhere that when the original Mr. Eckler died is when the company pretty much went downhill.

Maybe one of his relatives now runs it? ... Maybe the company was sold to someone outside the family?

Found this: https://www.floridatoday.com/story/news/local/2016/04/23/titusville-businessman-ralph-eckler-passes-away/83435636/

https://www.hemmings.com/stories/2016/04/28/corvette-parts-pioneer-ralph-eckler-dead-at-age-74
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Old Sep 13, 2021 | 10:27 AM
  #22  
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well, my praise of RockAuto took a small hit. i ordered both rear ride height sensors ( drivers / passenger side ), only needing to replace the passenger side, but figuring I'd just replace them both.
when the parts arrived Friday all looked fine. two separate boxes, two different part numbers. upon opening each box and visually inspection them, they appeared to be same item. the exact item.
this was confirmed by sticker on each sensor as being the identical part. with one having been put in the wrong box. luckily, as only needed one and they been were the one that i needed, i was to replace it.
not a big deal in the scene of things. i deal with the same issues everyday in my job.
still, they are my go source for parts.
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Old Sep 15, 2021 | 11:51 AM
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I am a similar situation. I placed an order on 8/26/2021. The web site simply says processing with no further information. After being put on hold for two hours they dropped my call to customer services. They are not answering my emails or calls; or updating my order online.
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Old Sep 15, 2021 | 03:55 PM
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Originally Posted by Carnivore
I am a similar situation. I placed an order on 8/26/2021. The web site simply says processing with no further information. After being put on hold for two hours they dropped my call to customer services. They are not answering my emails or calls; or updating my order online.
i was able to get through to someone at their customer service. the lady i spoke with was very helpful. i was able to cancel my order with them.
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Old Sep 17, 2021 | 05:26 PM
  #25  
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Eckler's has HORRIBLE reviews on YELP ... check it out

https://www.yelp.com/biz/ecklers-ind...s-titusville-2
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Old Sep 17, 2021 | 05:29 PM
  #26  
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Originally Posted by buck fever
Try Zip Corvettes in Virginia next time. I’ve never had an issue with them yet

Yeah, ZIP is a good outfit to deal with. You get what you ordered without a lot of BS !

I don't feel very sorry for companies that have victimized the Corvette market for sooo many years, and even now what to pummel you on prices and all the time blaming every other thing in the universes for their tale of woo. I'm not a bit sorry for companies that have made me send 15 emails on one purchase to try to get a refund, wait another 4 weeks for a reply, and then engage in another 2 weeks of email tag. by the time you get a refund, if you get a refund, you've can't remember what the hell you even bought from them. It just BS ! And god bless you if you can get anyone on the phone, or they just hang up on you !

Last edited by killain; Sep 17, 2021 at 05:35 PM.
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