Beware
Thread Starter
Pro
Joined: Aug 2021
Posts: 582
Likes: 245
From: Baltimore,MD
Beware
Hello everyone.. Just passing some info about headlight experts.com
Big time crooks. My fault for not going with vette-lights like I usually do. Ordered some led headlights from them and not really compatible . No instructions. Website said ""just splice wires together"" WTF. emailed tech service. Basically copy pasted what was on website! I requested a refund.
#1 - They charge a restocking fee. was ok with this since isince going to lose money anyway letting it sit on garage bench( anything refunded would be better that zero)
#2- You can't send back until they give you RMA# ( took almost a week to replay and that was because I emailed again.
#3 - Sent it back immediately.
#4 Waited a week for answer. Had to email them ( again ) to get an answer and they said I took longer than 30 days!!!
#5 Want to give me a credit. WHY WOULD I BUY ISH from them again..
So fight is on...
Thanks for reading.. You been warned.
Big time crooks. My fault for not going with vette-lights like I usually do. Ordered some led headlights from them and not really compatible . No instructions. Website said ""just splice wires together"" WTF. emailed tech service. Basically copy pasted what was on website! I requested a refund.
#1 - They charge a restocking fee. was ok with this since isince going to lose money anyway letting it sit on garage bench( anything refunded would be better that zero)
#2- You can't send back until they give you RMA# ( took almost a week to replay and that was because I emailed again.
#3 - Sent it back immediately.
#4 Waited a week for answer. Had to email them ( again ) to get an answer and they said I took longer than 30 days!!!
#5 Want to give me a credit. WHY WOULD I BUY ISH from them again..
So fight is on...
Thanks for reading.. You been warned.
Popular Reply
May 3, 2024, 08:20 AM
Supporting Vendor
Joined: Oct 2017
Posts: 2,738
Likes: 613
Appreciate it everyone!
OP, send me an email or give me a shout if I can help with anything at all! I’ll see if we can find a way to offset that restocking fee on us for you.
OP, send me an email or give me a shout if I can help with anything at all! I’ll see if we can find a way to offset that restocking fee on us for you.
__________________
Cole Manzelli
Cole@Vette-Lights.com
(405) 209-5328
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Cole Manzelli
Cole@Vette-Lights.com
(405) 209-5328
Vette-Lights.com
"FORUM10" - 10% Off Almost All Upgrades
___________
C5 Collection
C6 Collection
C7 Collection
Tired boy
Joined: Feb 2024
Posts: 303
Likes: 285
From: Enid, ok
I just got my first tiny order from vettelights. Only took 2 days to arrive and came with a free pair of sunglasses. That’s how to run a business.
Last edited by Whitepony04; May 2, 2024 at 07:58 PM.
Drifting
Joined: Apr 2021
Posts: 1,928
Likes: 1,125
From: Peoria, AZ
2023 C6 of the Year Finalist - Modified
Cole is absolutely the best! He helped me out with tail light LED bulbs, and made everything right when the first set wouldn't work properly. Thanks Cole!
Le Mans Master
Joined: Oct 2017
Posts: 5,414
Likes: 2,299
From: Billings Montana. Out in the wild west
Yep, Cole @VetteLights will never do you wrong. Guess you learned your lesson.
Last edited by madsonp; May 2, 2024 at 08:30 PM.
Le Mans Master
Joined: May 2005
Posts: 7,912
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From: Cypress TX
The guys from Umnitza have also been pretty good to me. I love the look of their paint-matched Morimoto lights. I have a set of Morimoto tail lights arriving tomorrow from them. But I did get my Morimoto fog lights from Vette-Lights, so definitely no issues with them, either.
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Post this on the help & feedback section of the forum
Race Director
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From: Phoenix area, AZ
Yep, Cole @VetteLights will never do you wrong. Guess you learned your lesson.
Pro
Joined: Apr 2022
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From: Stevens Point, Wisconsin
I try to return an item to Lowes and they tell me to get bent after 90 days, WITH A RECEIPT!!!
Good for you! It's easy to see why you are the top recommendation for anything lights
Burning Brakes
Joined: Oct 2018
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From: New Brunswick, Canada
Thread Starter
Pro
Joined: Aug 2021
Posts: 582
Likes: 245
From: Baltimore,MD
Part ii
Ok...get out the popcorn....
So I was able to talk to the """MANAGER"" ,have no idea where he learned his people skill.. Dude was yelling at me like I owed HIM money!!! He hung up on me.. I called him back and asked for manager again and he said I am manager..I said did you hang up on me..he said YES I DID!! I tried ( calmly) to talk to him and he slammed phone again!! Now I can't get through,because I think he recorded my number and blocked me..
So I was able to talk to the """MANAGER"" ,have no idea where he learned his people skill.. Dude was yelling at me like I owed HIM money!!! He hung up on me.. I called him back and asked for manager again and he said I am manager..I said did you hang up on me..he said YES I DID!! I tried ( calmly) to talk to him and he slammed phone again!! Now I can't get through,because I think he recorded my number and blocked me..
Supporting Vendor
Joined: Sep 2016
Posts: 3,937
Likes: 383
From: NorCal CA 877 486 6489
Ok...get out the popcorn....
So I was able to talk to the """MANAGER"" ,have no idea where he learned his people skill.. Dude was yelling at me like I owed HIM money!!! He hung up on me.. I called him back and asked for manager again and he said I am manager..I said did you hang up on me..he said YES I DID!! I tried ( calmly) to talk to him and he slammed phone again!! Now I can't get through,because I think he recorded my number and blocked me..
So I was able to talk to the """MANAGER"" ,have no idea where he learned his people skill.. Dude was yelling at me like I owed HIM money!!! He hung up on me.. I called him back and asked for manager again and he said I am manager..I said did you hang up on me..he said YES I DID!! I tried ( calmly) to talk to him and he slammed phone again!! Now I can't get through,because I think he recorded my number and blocked me..
I'm sorry you're dealing with that.
I'm here to help you if you need your lights/parts/stuff done - email me or DM me we can handle it for you.
Instructor
Joined: Jan 2024
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From: Florida
Supporting Vendor
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