Crank Pulley Problems Return
Thread Starter
Melting Slicks
Joined: Nov 2004
Posts: 2,514
Likes: 1
From: Orwigsburg Pa.
Crank Pulley Problems Return
After one week and 400 plus miles of driving since I got my car back ,it is now back at the dealers. When I started it up today the belt was squealing and the engine making whistling like sounds as I hit the gas. At least this time I got to drive it in rather than wait a breakdown.
Does anybody know if the 30 days the lemon law allows them to try and fix a problem is business days only or total time? In other words to weekend days when the shop is closed count?
Does anybody know if the 30 days the lemon law allows them to try and fix a problem is business days only or total time? In other words to weekend days when the shop is closed count?
Melting Slicks
Joined: Jul 2001
Posts: 3,284
Likes: 3
From: Southwest Florida
Originally Posted by SHOOTER 49
When I started it up today the belt was squealing and the engine making whistling like sounds as I hit the gas.
I think lemon laws vary by state don't they? You should be able to search your state's attorney generals office or BBB to find out I would think. From what I hear, it's pretty difficult to actually apply the lemon law though.
Mike
Team Owner
Joined: Sep 2004
Posts: 31,934
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From: Indianapolis IN
St. Jude Donor '06
Originally Posted by SHOOTER 49
After one week and 400 plus miles of driving since I got my car back ,it is now back at the dealers. When I started it up today the belt was squealing and the engine making whistling like sounds as I hit the gas. At least this time I got to drive it in rather than wait a breakdown.
Does anybody know if the 30 days the lemon law allows them to try and fix a problem is business days only or total time? In other words to weekend days when the shop is closed count?
Does anybody know if the 30 days the lemon law allows them to try and fix a problem is business days only or total time? In other words to weekend days when the shop is closed count?
Days the shop is closed do not count (weekend/holidays/etc.)
Instructor
Joined: Jul 2004
Posts: 143
Likes: 0
Originally Posted by SHOOTER 49
After one week and 400 plus miles of driving since I got my car back ,it is now back at the dealers. When I started it up today the belt was squealing and the engine making whistling like sounds as I hit the gas. At least this time I got to drive it in rather than wait a breakdown.
Does anybody know if the 30 days the lemon law allows them to try and fix a problem is business days only or total time? In other words to weekend days when the shop is closed count?
Does anybody know if the 30 days the lemon law allows them to try and fix a problem is business days only or total time? In other words to weekend days when the shop is closed count?
Thread Starter
Melting Slicks
Joined: Nov 2004
Posts: 2,514
Likes: 1
From: Orwigsburg Pa.
Just off the phone with the service mgr. Last Friday they fixed my car following the tech service bulletin . Now they are on the phone again with tech. Driving this car is akin to having a wife who keeps cheating on you but tells you not to worry as she won't do it again.
I just checked the Pa. lemon law and the dealer is given 3 attempts to repair the car or 30 CALENDER DAYS. I'm at day 13 now and they are on attempt two.
Bangbgc6 what is the name of the dealer that finnally got you back on the road? My guys should be talking to your guys.
I just checked the Pa. lemon law and the dealer is given 3 attempts to repair the car or 30 CALENDER DAYS. I'm at day 13 now and they are on attempt two.
Bangbgc6 what is the name of the dealer that finnally got you back on the road? My guys should be talking to your guys.
Safety Car
Joined: Oct 2004
Posts: 3,830
Likes: 3
From: Granada Hills CA
That might be a good idea.
Rancho Motors in Victorville. The service managers name is Al Trudeau.
The phone number is 800-395-3278. They have been very good so far I hope they can help somehow.
Rancho Motors in Victorville. The service managers name is Al Trudeau.
The phone number is 800-395-3278. They have been very good so far I hope they can help somehow.
Thread Starter
Melting Slicks
Joined: Nov 2004
Posts: 2,514
Likes: 1
From: Orwigsburg Pa.
Originally Posted by bangbgC6
That might be a good idea.
Rancho Motors in Victorville. The service managers name is Al Trudeau.
The phone number is 800-395-3278. They have been very good so far I hope they can help somehow.
Rancho Motors in Victorville. The service managers name is Al Trudeau.
The phone number is 800-395-3278. They have been very good so far I hope they can help somehow.
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Le Mans Master
Joined: Nov 2002
Posts: 6,970
Likes: 14
From: Calif
Originally Posted by bangbgC6
That might be a good idea.
Rancho Motors in Victorville. The service managers name is Al Trudeau.
The phone number is 800-395-3278. They have been very good so far I hope they can help somehow.
Rancho Motors in Victorville. The service managers name is Al Trudeau.
The phone number is 800-395-3278. They have been very good so far I hope they can help somehow.
Good Luck
Last edited by Calif Vetteman; Dec 17, 2004 at 11:31 AM.
Team Owner
Joined: Jul 2003
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From: [Enter Unoffensive Comment Here]
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St. Jude Donor '06
I'm having the pully's replaced on my Duramax for the 2nd time too. Not sure if it's remotley related...wonder if it's a manufacturing problem. 
Pro
Joined: Oct 2004
Posts: 573
Likes: 0
From: Stafford VA
I'm sorry to hear your "fix" didn't hold, you are now #2.
The dealer that worked closely with GM for mine is Radley Chevrolet in Fredericksburg VA. The service manager is Jeff Merrit and their number is (540) 898-4000. He is a good guy and seemed knowledgable about the problem. Mine was the 2nd car in his dealership with the crank pulley problem but I don't know if the first one was a C6 or not.
On mine, the crank snout was damaged the 2nd time it failed (or the 1st time it was "fixed") so they either had to replace the crank or the whole engine, I hope you don't have to make that choice. If you don't want the car back though, an engine swap might put them over the 30 day mark...
The dealer that worked closely with GM for mine is Radley Chevrolet in Fredericksburg VA. The service manager is Jeff Merrit and their number is (540) 898-4000. He is a good guy and seemed knowledgable about the problem. Mine was the 2nd car in his dealership with the crank pulley problem but I don't know if the first one was a C6 or not.
On mine, the crank snout was damaged the 2nd time it failed (or the 1st time it was "fixed") so they either had to replace the crank or the whole engine, I hope you don't have to make that choice. If you don't want the car back though, an engine swap might put them over the 30 day mark...
Safety Car
Joined: Oct 2004
Posts: 3,830
Likes: 3
From: Granada Hills CA
Originally Posted by lager99
I'm having the pully's replaced on my Duramax for the 2nd time too. Not sure if it's remotley related...wonder if it's a manufacturing problem.
Thread Starter
Melting Slicks
Joined: Nov 2004
Posts: 2,514
Likes: 1
From: Orwigsburg Pa.
Originally Posted by UBETRUN
I'm sorry to hear your "fix" didn't hold, you are now #2.
The dealer that worked closely with GM for mine is Radley Chevrolet in Fredericksburg VA. The service manager is Jeff Merrit and their number is (540) 898-4000. He is a good guy and seemed knowledgable about the problem. Mine was the 2nd car in his dealership with the crank pulley problem but I don't know if the first one was a C6 or not.
On mine, the crank snout was damaged the 2nd time it failed (or the 1st time it was "fixed") so they either had to replace the crank or the whole engine, I hope you don't have to make that choice. If you don't want the car back though, an engine swap might put them over the 30 day mark...
The dealer that worked closely with GM for mine is Radley Chevrolet in Fredericksburg VA. The service manager is Jeff Merrit and their number is (540) 898-4000. He is a good guy and seemed knowledgable about the problem. Mine was the 2nd car in his dealership with the crank pulley problem but I don't know if the first one was a C6 or not.
On mine, the crank snout was damaged the 2nd time it failed (or the 1st time it was "fixed") so they either had to replace the crank or the whole engine, I hope you don't have to make that choice. If you don't want the car back though, an engine swap might put them over the 30 day mark...
Thanks for all the info.I have been passing it along.
It is akin to fixing a wrecked car, there is always diminished value in either of those situation, even when trading into a dealer. 
Race Director
Joined: Oct 2004
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From: Virginia Bch VA
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Cruise-In VII Veteran
St. Jude Donor '06
Lemon Law
Shooter,
I’d do that. You’ve had a bad run of it man and have been more than gracious with them.
Tell them you want your $ back. Go to Kerbeck’s. Could be a short ride depending where in PA you live. Couple of weeks ago the PA Pike was free 
for a few days, toll taker’s strike. Best of Luck Buddy. Hang in there.
I’d do that. You’ve had a bad run of it man and have been more than gracious with them.
Tell them you want your $ back. Go to Kerbeck’s. Could be a short ride depending where in PA you live. Couple of weeks ago the PA Pike was free for a few days, toll taker’s strike. Best of Luck Buddy. Hang in there.
Thread Starter
Melting Slicks
Joined: Nov 2004
Posts: 2,514
Likes: 1
From: Orwigsburg Pa.
Originally Posted by JFTaylor
Shooter,
I’d do that. You’ve had a bad run of it man and have been more than gracious with them. Tell them you want your $ back. Go to Kerbeck’s. Could be a short ride depending where in PA you live. Couple of weeks ago the PA Pike was free for a few days, toll taker’s strike. Best of Luck Buddy. Hang in there.
I’d do that. You’ve had a bad run of it man and have been more than gracious with them.
Tell them you want your $ back. Go to Kerbeck’s. Could be a short ride depending where in PA you live. Couple of weeks ago the PA Pike was free for a few days, toll taker’s strike. Best of Luck Buddy. Hang in there. I am almost halfway to buy back--with calender days counting Monday will be 16. I live about 2.5 hours from Kerbeck's. 3 failed fixes or 30 calender days is what they have--the clock is ticking and I wanted to buy local but I will not wait for another order. So it will be off to Kerbeck's. Maybe the deals there will improve being the dead of winter with a big inventory. At this point I am past allowing myself to get worked up over it---either they will fix it and have it stay fixed--or it is gone. If I can save some dough by buying under MSRP we'll just call it compensation for the agravation.
Pro
Joined: Oct 2004
Posts: 573
Likes: 0
From: Stafford VA
Originally Posted by SHOOTER 49
If I can save some dough by buying under MSRP we'll just call it compensation for the agravation.
Thread Starter
Melting Slicks
Joined: Nov 2004
Posts: 2,514
Likes: 1
From: Orwigsburg Pa.
Just off the phone with the sales manager who is looking at this thread and taking the names and numbers of the dealers you guys have provided. I feel bad for dealers as well as the victims of this problem---neither of us get a hell of a lot of help from GM.
Melting Slicks
Joined: Jul 2001
Posts: 3,284
Likes: 3
From: Southwest Florida
Originally Posted by SHOOTER 49
Thanks,
I am almost halfway to buy back--with calender days counting Monday will be 16.
I am almost halfway to buy back--with calender days counting Monday will be 16.
Seems sorta crazy to just swap your car for another one just on the gamble that the new one won't have the same issue. We don't even have any information right now as to whether the problem has been corrected on the assembly line or not.
Mike
Advanced
Joined: Jul 2004
Posts: 59
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From: Cherry Hill New Jersey
I read you post. please go to http://lemonlaw.com/ this is a great resource for auto problems. I used this firm and won a law suit against Ford.
Good Luck
Good Luck