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C6 -"Options Unavailable" message in DIC

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Old Feb 4, 2009 | 09:51 PM
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Default C6 -"Options Unavailable" message in DIC

Help -has anyone seen this before and know how to help?

One of our FOB's has not been right since the battery in the C6 died and had to be recharged. For example, it sometimes beeps several times when we get in or out of the car with the #2 FOB only. The car will not lock automatically when you leave the car. You must manually hit the lock function on the FOB for the car to lock.

Then....when trying to select options with the #2 FOB, via the DIC I get an "Options Unavailable." So we tried to reprogram the FOB and all we get is a message on the DIC that says "the #4 FOB is ready to be programmed." Well, we don't have 4 FOB's we only have two. This is where we stopped trouble shooting. Where to from here?

Although the car starts with the FOB in my pocket I cant program it and it's very frustrating. Any ideas???

Thanks
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Old Feb 4, 2009 | 10:25 PM
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The fob you think is #2 is actually programmed to be #3. The number cast into the fob case means nothing -- it is totally dependent on the order in which the fobs are 'married' or programmed to the car.

Fobs programmed as #3 or #4 do not allow setting of the options, so you get the "Options unavailable" message when in the car with that particular fob.

Unfortunately, the only way to 'reorder' the fob # is to erase ALL the fobs from the car's memory and start over. You cannot selectively reorder just one fob to be a specific "slot #" if that slot has already been set to correspond to another fob. The first fob you program will be #1, the second you program will be #2, etc. Your car currently has memorized 3 different fobs, so now, when you try to program another, it says "ready for fob #4".

The total fob relearn procedure is detailed in the owners manual. It *can* be done in your garage, but it is long (about 30 mins) and exacting, so many people are uncomfortable doing it, and they take it to the dealer.

Cheers,
Kent

Last edited by Kent1999; Feb 4, 2009 at 10:32 PM.
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Old Feb 5, 2009 | 10:05 AM
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Hi Kent-
Thanks for the tip. I dont think we tried to reprogram both fobs at once. We just tried to reprogram one of them. We'll try reprograming them both.
Thanks.
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Old Feb 5, 2009 | 02:15 PM
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Originally Posted by C5FlyerGuy
Hi Kent-
Thanks for the tip. I dont think we tried to reprogram both fobs at once. We just tried to reprogram one of them. We'll try reprograming them both.
Thanks.
You're welcome!

Be aware that the procedure for erasing and then reprogramming *all* the fobs is different than the procedure for just reprogramming a single fob. It's in your owner's manual under "matching fobs when no working fobs are available" or something like that, and involves 3 individual "wait 10 minutes" cycles.

Cheers,
Kent
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Old Feb 5, 2009 | 05:48 PM
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OK -I see this proceedure in the owner's manual. Looks a little involved but I'm sure the Mrs. can figure it out. I remember the car was missing a fob when we bought it from a used car Chevy dealer. They found a new one but had some trouble programming it. We had to leave and come back later. Probably because they had to do this 3/30 minute programming process.

I'll be trying this when I get back into town on 2/15

Thanks again for the help
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