Rotors under warranty?
Thread Starter
Heel & Toe
Joined: May 2009
Posts: 24
Likes: 0
From: Mount Pleasant Michigan
Rotors under warranty?
I just bought a 2005 Z51 with 25K miles. The brakes were squeaking so i was able to get the dealer to replace the pads free of charge. Unfortunately the rotors are a bit grooved and do not have enough metal left to be turned and I now have to replace them.
My question is with the car being two months old on a GM Certified used warranty can I get GM to cover the cost of the rotors?
The local GM dealer that is handling this say GM should cover it but I wont know until tomorrow when the service manager can put in his two cents.
They want like $170 each for the rotors and all four are toast. If they say I am paying tomorrow is there anything I can do? I have always had to replace rotors myself out of pocket because the cars I have had to do it to are outside warranty, but with my pads being fine since I acquired the car it seems they should have caught this on the certified inspection when they warrantied the vehicle.
Thanks a lot!
My question is with the car being two months old on a GM Certified used warranty can I get GM to cover the cost of the rotors?
The local GM dealer that is handling this say GM should cover it but I wont know until tomorrow when the service manager can put in his two cents.
They want like $170 each for the rotors and all four are toast. If they say I am paying tomorrow is there anything I can do? I have always had to replace rotors myself out of pocket because the cars I have had to do it to are outside warranty, but with my pads being fine since I acquired the car it seems they should have caught this on the certified inspection when they warrantied the vehicle.
Thanks a lot!
Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
It sounds like they will cover it. You're right, they should have caught it if they were in bad shape at the time of pad replacement. Normally, I'd say rotors aren't covered, but since this is a certified car, the rotors would be an item from what I understand. I'll be corrected if I'm wrong....
Note: if it is, in fact, a GM Certified Vehicle, see item 55 on the list attached.
http://www.gmcertified.com/certified..._Checklist.pdf
Note: if it is, in fact, a GM Certified Vehicle, see item 55 on the list attached.
http://www.gmcertified.com/certified..._Checklist.pdf
Last edited by AORoads; Jun 4, 2009 at 05:55 PM.
Race Director
Joined: Jun 2005
Posts: 10,909
Likes: 2,701
From: Phila Suburbs 2023 C8 & 2013 650ix
I would question whether the "grooving" is beyond the service limits. The service manual allows for 0.059 of an inch for maximum allowable depth of groove scoring for front and rear rotors before they are out of service limits. And 0.059 of an inch is one deep groove.
As long as that isn't the case and they won't pay for the rotors, I'd have them just put on the new free pads and run with it. At the next pad replacement, I'd replace everything myself like you did in the past and save some money.
They are trying to generate income.
As long as that isn't the case and they won't pay for the rotors, I'd have them just put on the new free pads and run with it. At the next pad replacement, I'd replace everything myself like you did in the past and save some money.
They are trying to generate income.
Team Owner
Joined: Oct 2004
Posts: 27,420
Likes: 64
From: San Clemente CA
I would question whether the "grooving" is beyond the service limits. The service manual allows for 0.059 of an inch for maximum allowable depth of groove scoring for front and rear rotors before they are out of service limits. And 0.059 of an inch is one deep groove.
As long as that isn't the case and they won't pay for the rotors, I'd have them just put on the new free pads and run with it. At the next pad replacement, I'd replace everything myself like you did in the past and save some money.
They are trying to generate income.
As long as that isn't the case and they won't pay for the rotors, I'd have them just put on the new free pads and run with it. At the next pad replacement, I'd replace everything myself like you did in the past and save some money.
They are trying to generate income.
There is no problem with grooves or scoring as long as the rotors are true and have not been turned too thin.
Thread Starter
Heel & Toe
Joined: May 2009
Posts: 24
Likes: 0
From: Mount Pleasant Michigan
So if I felt no resistance or throbbing from the brake pedal should I tell him to skip the rotors if GM wont pay?
Thanks a lot!
Thanks a lot!
Last edited by Schlitz-C6; Jun 4, 2009 at 08:25 PM.
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Pro
Joined: Jun 2007
Posts: 747
Likes: 93
From: Marietta, GA
I get OEM Z51 Rotors for about $90 a piece because my local Chevy dealer matches any price I can get online for Genuine GM parts. I replace my own brake pads and rotors, so I certainly wouldn't pay them list price and labor to do it.
As far as warranty goes, I have had Chevy turn rotors before on a Malibu when they got a little warped. So it doesn't hurt to ask.
Good luck.
Le Mans Master
Joined: Jun 2004
Posts: 9,289
Likes: 16
From: Skippack PA
St Jude Donor '13
Considering that's probably what they'd charge you just for the pads it's not an unreasonable price. However after all this hard-sell up-sell... I would hunt around for a different dealer or you're going to go through this loop every time you take your car to them.
Pro
Joined: Jun 2007
Posts: 747
Likes: 93
From: Marietta, GA
Considering that rotors usually are not a warranty item, I'd take the deal. Especially for all four wheels done complete with pads. My two cents worth (and your 2 bills worth)…
Thread Starter
Heel & Toe
Joined: May 2009
Posts: 24
Likes: 0
From: Mount Pleasant Michigan
Yeah I am quite pleased with the outcome. I also will take your adivce and take her somewhere else, the only problem is the closest dealer that sells Vettes on a regular basis is 30 miles away, but that is a short trip for piece of mind.
I am gonna buy them all pizza on Monday since they treated me well in the end.
You guys gave me what I needed because when I called this morning and wanted to know the depth of the grooves they called me back in an hour with the $200 deal and never mentioned the groove depth again.
Thanks a lot, this forum and all of you are invaluable!!!
Every time I drive this car I am reminded just how much nicer it is than my 06 Mustang GT..........not even comparable
I am gonna buy them all pizza on Monday since they treated me well in the end.
You guys gave me what I needed because when I called this morning and wanted to know the depth of the grooves they called me back in an hour with the $200 deal and never mentioned the groove depth again.
Thanks a lot, this forum and all of you are invaluable!!!
Every time I drive this car I am reminded just how much nicer it is than my 06 Mustang GT..........not even comparable
Race Director
Joined: Jun 2005
Posts: 10,909
Likes: 2,701
From: Phila Suburbs 2023 C8 & 2013 650ix
Happy to hear it worked out for you. What I don't understand is that if the rotors were not out of limits, why they offered to change them out and do the whole job for $200. I'd still keep a close eye on what work they actually do and make sure they do put on new rotors.
Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
Happy to hear it worked out for you. What I don't understand is that if the rotors were not out of limits, why they offered to change them out and do the whole job for $200. I'd still keep a close eye on what work they actually do and make sure they do put on new rotors.
Le Mans Master
Joined: Jan 2005
Posts: 5,611
Likes: 5
From: Thousand Oaks California
Rotors under warranty?
I just bought a 2005 Z51 with 25K miles. The brakes were squeaking so i was able to get the dealer to replace the pads free of charge. Unfortunately the rotors are a bit grooved and do not have enough metal left to be turned and I now have to replace them.
My question is with the car being two months old on a GM Certified used warranty can I get GM to cover the cost of the rotors?
The local GM dealer that is handling this say GM should cover it but I wont know until tomorrow when the service manager can put in his two cents.
They want like $170 each for the rotors and all four are toast. If they say I am paying tomorrow is there anything I can do? I have always had to replace rotors myself out of pocket because the cars I have had to do it to are outside warranty, but with my pads being fine since I acquired the car it seems they should have caught this on the certified inspection when they warrantied the vehicle.
Thanks a lot!
My question is with the car being two months old on a GM Certified used warranty can I get GM to cover the cost of the rotors?
The local GM dealer that is handling this say GM should cover it but I wont know until tomorrow when the service manager can put in his two cents.
They want like $170 each for the rotors and all four are toast. If they say I am paying tomorrow is there anything I can do? I have always had to replace rotors myself out of pocket because the cars I have had to do it to are outside warranty, but with my pads being fine since I acquired the car it seems they should have caught this on the certified inspection when they warrantied the vehicle.
Thanks a lot!
If the dealer certified the car, the rotors should have been inspected.
Thread Starter
Heel & Toe
Joined: May 2009
Posts: 24
Likes: 0
From: Mount Pleasant Michigan
They did look pretty bad and were grooved quite deep. They felt fine when one was driving though and they were the original pads with half the pad left. The new ones feel nice albeit they need to be broken in.
I was worried they would not do it but I argued that they should have known when they eyeballed the car. I think they just charged me $800 and they changed the oil.
Either way I have now gotten a cat replaced, new pads and rotors, and 10 months left on the warranty for a total of $1000. I am satisfied with that.
Should I extend the warranty next year or cam and headers? I know with headers I am pretty safe on extending the warranty but if I go inside I won't be.
I was worried they would not do it but I argued that they should have known when they eyeballed the car. I think they just charged me $800 and they changed the oil.
Either way I have now gotten a cat replaced, new pads and rotors, and 10 months left on the warranty for a total of $1000. I am satisfied with that.
Should I extend the warranty next year or cam and headers? I know with headers I am pretty safe on extending the warranty but if I go inside I won't be.
