Doesn't matter how long it should take. You had a dealership in the middle of nowhere that doesn't do this kind of work often do this work. If it took them 20 hours it took them 20 hours. They have to pay their people for 20 hours. You are pretty dumb for not putting a limit on hours ahead of time.

 

The guys selling the car warranties don't care if it is modded, they still get their money. It only matters when it comes to get the warranty to pay for something, you got lucky.

 

If the warranty company says mods are OK they are fools. I doubt that is the case. If we knew the company we could check it out.

 

They are over charging you. I would speak to someone higher at the dealership. (general manager or owner) Ask them to show you from a published time guide where they got there labor time from.

 

No, it is not okay for a dealership to do that.

BUT, it is not okay for you not to ask for an estimate of the ADDITIONAL work you requested then complain about the price you were charged.

You are so off base. You managed to purchase a damn good Service Contract.

I do not believe that you intentionally or knowingly defrauded anyone and then came on CF to brag about it.

I am sure that you believed that your Extended Service Contract covered performance modifications. Maybe they do,,, Did you read the Exclusion section?


If you haven't noticed this is a forum of corvette owner/enthusiasts. We basically assist each other while have a few laughs, debates and stories along the way.

You seem to have found an Extended Service Company that would be beneficial to most of the members on this forum. $hit, if they will cover heads/cams/ etc... I would like to purchase this contract as I am sure other people would also.

You would be providing a beneficial service to this community as well as generating additional revenue for the E.S.C. co. !!!!

What possible reason would you have to withhold the name of the Extended Service Contract Co ??

.

 

I understand that was not the point of your post, but why will you not give these people the info they want? I don't see it being a big deal to tell everyone what service contract comany you have. Sounds like it might be a decent company, and I can tell you, many of them are NOT.

Andy

 

Just wanted to add a few things here.....

First, I deal with these aftermarket warranty companies on a fairly regular basis. Any claims that they can deny, they usually will. It does seem to vary based on who the inspector is that comes to look at the car, though. I have always had the feeling that they are paid on "reverse commission", meaning the less $$$ they hand out for repairs, the higher their paycheck. I do not like dealing with these people.

Next, modifications to the engine (such as H/C swap) would very likely void any coverage on the engine if the warranty company was aware of this. I'm guessing that the inspector did not know the heads and cam were modified. The dealership likely knew before beginning the repair, but they were probably more concerned about getting the job authorized by the company to make some money. Having the claim denied would do nothing for them, because they would have likely lost the entire job at that point.

In the end, yes, I think the dealership is charging too much for the additional labor. At the same time, it is never smart to authorize repairs without first getting a quote. Either way, I think the glass is still half-full here. How much do you think a complete LS2 pull-out goes for with install and modifications? I'd guess at least $7k. Not as bad when you look at it that way.

Andy

 

You should pay them and be happy about it since they didn't void your warranty and say well you had a cam, heads and tune so your **** out of luck like 95% of dealers would have done. 20 hours labor in trade for a free motor that you shouldn't have gotten sounds like a good deal to me.

 

What kind of warranty company replaces the motor with a "used" one. My engine blows I want a new one unless of course I modded it, then it's my nickel.

 

You got a SWEET DEAL ...........just leave it alone and R U N !!!!!!

but you have to tell us the name of the Service Contract you have because thats a gift !

 

Altho I see your point, underlined above, I think you missed a key point in the very first post. OP was traveling, 4 states away from home, car dead in the water. Most people won't go and flat bed their car home; they'll get it repaired wherever it breaks down. That's what OP was doing. I doubt seriously that the dealership would've lost the business had it elaborated to the Extended Service rep that there was a heads/cam setup on the car.

 

Most of them... at best you get a remanufactured engine

 

it's possible that whatever book time they use for time does not have a time operation for repairs done on the engine stand and it is based on the engine still being in the car. not throwing down on you but did you request an estimate first?

 

I would never let a dealership install a head/cam kit on my C6.

 

The original GM warranty would provide a new motor, not a remanufactured one, and so would a GMAC one as long as the car isn't modded. I wouldn't buy an aftermarket warranty anyway. Sorry you feel like you got ripped off.

 

Well, I think I figured it out. 4 guys working on it for 5 hours = 20 hours.

 

Gm's warranty must be pretty good,Ford gives reman motors even for regular warranty repairs (the only way you get a new engine is because there isn't a reman available yet and they will pull one from the production line ,and you usually have to jump through all kinds of hoops to get approval to order one)