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We've been using the factory nav for 7 yrs/100k miles, and it gives us good results.
Perhaps yours is actually broken, but usually problems like this are the result of something being set wrong. The trick is to find what's causing the problem.
CF member talon90 has a very good tutorial about using the nav, I figured ours out pretty well by myself but later downloaded the tutorial to my laptop and sat in the car while going through it. Use a battery charger so you don't kill the car battery...
We also have 2 Garmins and 4 cellphone navs and 2 different "other maker" factory navs, all of them do goofy things sometimes so don't expect perfection. But overall, I actually prefer our C6 factory nav.
Often, that's caused by a previous destination still existing, the system is trying to take you to that one and then to your "real" destination. Try selecting Route Options, then Cancel Guidance, then Agree. After that, start over and see if the times make more sense when you select 3 Routes after entering the destination.