Good Customer Service - Carbotech
Thread Starter
Instructor
Joined: Jun 2008
Posts: 176
Likes: 20
From: Noblesville indiana
Good Customer Service - Carbotech
Thought I'd pass along a good experience with Adam at Carbotech. He's on the forum.
Anyway, had one of my pads wear uneven after a track day. The other three front pads still have about half their life left over. I didn't want to purchase a new set just yet - budget reasons.
Adam worked with me to get one pad (XP10), bed it and ship it to me. Cost was 1/4 of the new set. I can now finish up the season with this set and buy a whole new set next year.
Thanks Adam - I appreciate the assistance.
Mike
Anyway, had one of my pads wear uneven after a track day. The other three front pads still have about half their life left over. I didn't want to purchase a new set just yet - budget reasons.
Adam worked with me to get one pad (XP10), bed it and ship it to me. Cost was 1/4 of the new set. I can now finish up the season with this set and buy a whole new set next year.
Thanks Adam - I appreciate the assistance.
Mike
Nice to see good customer service and support. 
Supporting Vendor
Joined: Oct 2002
Posts: 50,281
Likes: 518
From: Cleveland OH
St. Jude Donor '11,'13
Thought I'd pass along a good experience with Adam at Carbotech. He's on the forum.
Anyway, had one of my pads wear uneven after a track day. The other three front pads still have about half their life left over. I didn't want to purchase a new set just yet - budget reasons.
Adam worked with me to get one pad (XP10), bed it and ship it to me. Cost was 1/4 of the new set. I can now finish up the season with this set and buy a whole new set next year.
Thanks Adam - I appreciate the assistance.
Mike
Anyway, had one of my pads wear uneven after a track day. The other three front pads still have about half their life left over. I didn't want to purchase a new set just yet - budget reasons.
Adam worked with me to get one pad (XP10), bed it and ship it to me. Cost was 1/4 of the new set. I can now finish up the season with this set and buy a whole new set next year.
Thanks Adam - I appreciate the assistance.
Mike
