Fast 102 defects?
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
Le Mans Master
Joined: Jan 2008
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From: If you wanna live life on your own terms, you gotta be willing to crash and burn Florida
Race Director
Joined: Aug 2005
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From: Hudson WI
NCM Sinkhole Donor
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
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From: St. Petersburg Florida
Did you check to make sure the runners were seated correctly? Half of mine weren't that's how I needed up seeing the rest.
Pro
Joined: Sep 2013
Posts: 644
Likes: 53
From: Metro Detroit
The quality definitely leaves a lot to be desired. There have been many issues with them over the years, but they do perform well on certain setups. Make sure you loctite all of the bolts holding that thing together. Found all of mine loose, just recently. A couple of runner bolts weren't too far away from falling into the motor.
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Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
The quality definitely leaves a lot to be desired. There have been many issues with them over the years, but they do perform well on certain setups. Make sure you loctite all of the bolts holding that thing together. Found all of mine loose, just recently. A couple of runner bolts weren't too far away from falling into the motor.
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
My friend has one brand new that is completely fine and sealed perfectly. Quality control is the issue. The company I work for manufactures a lot of pieces for many companies out of plastic. Unless their tooling is damaged it shouldn't come out like this. If this was a $50 item I wouldn't care but being it's close to $1000 that's not going to fly.
Supporting Vendor
Joined: Aug 2013
Posts: 1,370
Likes: 295
From: Virginia
My friend has one brand new that is completely fine and sealed perfectly. Quality control is the issue. The company I work for manufactures a lot of pieces for many companies out of plastic. Unless their tooling is damaged it shouldn't come out like this. If this was a $50 item I wouldn't care but being it's close to $1000 that's not going to fly.
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
I was under the impression that all those issues were fixed with the fast 102. The thing that's really bothering me is the customer service from fast, they keep giving me the run around. I was originally told they would ship out a replacement not they're telling me they need this one back first to be inspected. Kind of annoying getting responses and having already rented the dyno.
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
Well.... After getting the run around for two days I finally got to speak to someone who said they would get this taken care for me once I sent them pictures. He responded and said he's showing his "engineers". An hour later he sent another email saying the "engineers" are looking at the pictures and they will need a few days to figure out what's going on....
I'm completely shocked by how terrible such a reputable company's customer service is.
I'm completely shocked by how terrible such a reputable company's customer service is.
SUBVETTE
Joined: Jul 2006
Posts: 3,841
Likes: 93
From: San Diego CA
Surprising to see that. I bought one about three years ago and had it ported, and it was perfect as far as I could tell. It's even more surprising to see their response to your situation. I would have thought they would have shipped out a replacement right away. Not a good way to keep customers 
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
Surprising to see that. I bought one about three years ago and had it ported, and it was perfect as far as I could tell. It's even more surprising to see their response to your situation. I would have thought they would have shipped out a replacement right away. Not a good way to keep customers
Melting Slicks
Joined: Dec 2011
Posts: 2,209
Likes: 16
From: Yorktown Heights NY
that sucks... definitely makes me want to reconsider this "upgrade" on my LS2... I don't have time for that type of BS specially with cruddy Customer Service to boot... what gives with that? Come on FAST.. Step up!!
Thread Starter
Drifting
Joined: Jun 2009
Posts: 1,730
Likes: 93
From: St. Petersburg Florida
Still haven't heard back, I may just take some advice from c5kid and just fix it myself. Just make sure if any of you decide to buy a fast 102 open it up and inspect it before installing it.