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Stereo/Nav faceplate - stuck open???

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Old Sep 29, 2014 | 04:25 PM
  #1  
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Default Stereo/Nav faceplate - stuck open???

Hey guys

Strange thing happened to my 08 coupe
I opened the faceplate to swap cds
When I closed it, it said insert Nav DVD

I opened it again and ejected the Nav DVD, nothing came out
I ejected the CD, nothing came out

Now the faceplate won't close

I know there is a cd in the player and I know I didn't take the Nav DVD out

What's up with that???
Any help is appreciated
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Old Sep 29, 2014 | 06:08 PM
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Originally Posted by BostonVette
Hey guys

Strange thing happened to my 08 coupe
I opened the faceplate to swap cds
When I closed it, it said insert Nav DVD

I opened it again and ejected the Nav DVD, nothing came out
I ejected the CD, nothing came out

Now the faceplate won't close

I know there is a cd in the player and I know I didn't take the Nav DVD out

What's up with that???
Any help is appreciated
Same thing happened on my 08Z. If you look down at the display it is probably switching between displays and having other issues. I have GMPP so took it to the dealer. They tried everything including downloading an updated S/W load. No Go. They replaced the unit with a reman unit. Cost through dealer was $1295 for the part. Didn't cost me a cent with the GMPP. That one repair was worth more than half what I paid for my 7 year plan.

Bill
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Old Sep 29, 2014 | 06:41 PM
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Thanks Bill

I hope it doesn't come to that, don't want the dealer hassle.

However if that's what it takes I'll be glad I got GMPP as well

Hoping that I can pull the fuse and get a reset, we'll see
just need to find the damn fuse
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Old Sep 29, 2014 | 07:08 PM
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I would replace the entire unit!
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Old Sep 29, 2014 | 07:37 PM
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Default it's closed

Pulling the fuse got the unit to rest to the point I can close the faceplate

It stills asks for the DVD, which I know is in there
When I try to eject it the door locks up

I wonder if there is a manual way to get the disc out, paper clip or something like that

I hate to go to the dealer

any ideas?
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Old Sep 30, 2014 | 12:27 AM
  #6  
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Unsure if this is of any help; But my 06 Sat Nav unit got stuck in the closed position. Sent it to a mate whom is a retired repair shop guy and he replaced a "electronic switch" piece which cost $7 and I've had no issues since.
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Old Oct 1, 2014 | 08:50 PM
  #7  
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Bill Dearborn
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Default

Originally Posted by BostonVette
Pulling the fuse got the unit to rest to the point I can close the faceplate

It stills asks for the DVD, which I know is in there
When I try to eject it the door locks up

I wonder if there is a manual way to get the disc out, paper clip or something like that

I hate to go to the dealer

any ideas?
No reason to fear the dealer. Problems with dealers are way overhyped by people who don't treat them correctly when they walk in the door. What do you do when an A$$hole comes into your place of business. Yes, there are some bad dealers but replacing the Nav unit is a piece of cake for somebody who has the correct tools and knows how GM snaps things together.

They like working with GMPP and basically you already paid for this service so why not use it.

Bill
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