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Racetronics - Help

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Old Feb 28, 2017 | 06:45 PM
  #1  
Trention's Avatar
Trention
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Intermediate
 
Joined: Sep 2013
Posts: 42
Likes: 6
From: Lafayette IN
Default Racetronics - Help

Ordered a new fuel pump and injectors from Racetronics but it looks like their system tried to ship to the wrong address. Anyone know how you actually contact someone at Racetronics. This place is seriously resistant to communication.

Regards,
DaveT
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Old Mar 2, 2017 | 04:51 AM
  #2  
User Omega's Avatar
User Omega
Melting Slicks
 
Joined: Mar 2016
Posts: 2,211
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From: Indianapolis IN
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I don't know if it is too late or not but when this happens it is best to go online with the tracking number and alter the destination to a local store or office. I have a long address so when I know mine has been cut off after viewing a confirmation email I just forward the item to a local office.

Email is the only good way to get in touch with companies like that.
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Old Mar 2, 2017 | 06:50 PM
  #3  
Trention's Avatar
Trention
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Intermediate
 
Joined: Sep 2013
Posts: 42
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From: Lafayette IN
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I think you are correct. They finally responded to my second email inquiry. Hopefully it's resolved and back on track. Halfway through an eForce install and given this year's Indiana weather, it might be an early spring.

Regards,
DaveT

Originally Posted by User Omega
I don't know if it is too late or not but when this happens it is best to go online with the tracking number and alter the destination to a local store or office. I have a long address so when I know mine has been cut off after viewing a confirmation email I just forward the item to a local office.

Email is the only good way to get in touch with companies like that.
Reply

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