Chevrolet Customer Service order tracking thread

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01-23-2014, 03:36 PM

#2541

Chevy Cust Svc

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Quote:

Originally Posted by Foozer

RNTKJ4 Florida thank you in advance

No problem!

You are at 3000-Accepted by Production Control. Keep checking in!

Marissa
Chevrolet Customer Care

01-23-2014, 03:39 PM

#2542

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Quote:

Originally Posted by rickriada

TY for the update/response! My dealer also told me today that he believes that the car may arrive tomorrow at his store. So...I may be taking delivery of it on Friday?!?!? Thank you and all of your coworkers for keeping me aware of how things are progressing. Once I get this 2nd vette...you will have one less excited buyer asking a whole lot of questions about the order progress. My Christmas day is nearing its beginning!

That's wonderful news! We're happy to update all of you, please keep us updated on your C7 and let us know if you have any questions.

Marissa
Chevrolet Customer Care

01-23-2014, 03:42 PM

#2543

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Quote:

Originally Posted by tmh68528

hi Marisa, any further update on RJXR5X?
Thanks
Tom

Hi Tom,

You have moved to 4200-Shipped! Do you need your VIN, or build date?

Marissa
Chevrolet Customer Care

01-23-2014, 03:44 PM

#2544

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Quote:

Originally Posted by Dave80C3

Well, my car Arrived at my Dealer this evening.

It is now sitting warm and snug on their show room floor until 5 February when I get back on land and can go pick it up.

Marissa, Kelly and Chevrolet Customer Care thank you for all the updates and your help.

Very cool Dave! We'll start a countdown until you're reunited with your C7. If you need anything or have any questions, we are here for you!

Marissa
Chevrolet Customer Care

01-23-2014, 03:46 PM

#2545

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Quote:

Originally Posted by Whataguy

Hi Marissa/Kelly/William -
Hopefully one of my last updates on order RJVCRQ, should be close to getting on a truck.

Thanks for all your help and updates.

Jim

Hi Jim,

We have you listed as 4D00-Vehicle on Hold, still waiting to be shipped. Hopefully, she heads out soon.

VIN: 1G1YL2D74E5112672
Build Date: 1/16

Marissa
Chevrolet Customer Care

01-23-2014, 03:48 PM

#2546

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Quote:

Originally Posted by Dan M 1945

RJKQ65
Good morning Marissa, yesterday you stated that my ride was at 4D00 on hold, is it possible to get a VIN at this time? Thank you..........you guys are doing great job.....better than my dealer.....

Hi Dan,

I apologize, I assumed I had already given it

. Your VIN is 1G1YK3D70E5112841. I do have some exciting news, you have moved to 4200-Shipped! Getting close!

Marissa
Chevrolet Customer Care

01-23-2014, 03:50 PM

#2547

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Quote:

Originally Posted by twthomas

RJCS19 Fl
Can I get an update and VIN if possible?
Thanks,
Tom

Hi Tom,

You have been produced, as of 1/22. Your VIN is 1G1YD2D78E5113112, please keep checking back!

Marissa
Chevrolet Customer Care

01-23-2014, 03:52 PM

#2548

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Quote:

Originally Posted by C7 STRAY

Hi, Marissa,
Still waiting, still hoping. RMFGSK, MN, are we still 4D00?
Thanks again.

No sir, you have moved to 4200-Shipped! You'll still have to wait, but we're almost there!

Marissa
Chevrolet Customer Care

01-23-2014, 03:54 PM

#2549

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Quote:

Originally Posted by Morgan01

I apologize as it has only been two days, but I keep hearing we are so close.

RMKK19, CA

Hello!

We have you listed as 3400-Broadcast. Fingers crossed you moved to produced soon!

Marissa
Chevrolet Customer Care

01-23-2014, 04:06 PM

#2550

Dan M 1945

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Marissa. Mrs. Dan M. here. Thank you so much for doing this for all the new Corvette owners who are patiently and sometime not so patiently waiting for their new ride. Since the minute I sat in it in Bowling Green, I was sold on us getting one. Thankfully Dan thought the same and we just have to wait a few more days to have it be reality. Thanks again. Cathy M.

01-23-2014, 04:12 PM

#2551

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Quote:

Originally Posted by Ron's C7

Hello Gang,

The #RKZDPV was picked up from the dealership, Classic in Grapevine, heading for the detailer, then Xpel Utilmate and back to detailer for a hard coat.

I want to thank all of you for your patience for seeing my order through. The little Torch Red convertible had all its fingers and toes and look mighty fine.

I have a nice environment controlled garage for her to rest after a hard days work.

Thanks to all of ya'll for helping out.

Ron and Sugar.
Attachment 47761335

Hi Ron,

You're very welcome! We love helping you guys out, we love seeing all of you enjoy the C7. If you or Sugar have any questions on your new toy, you know where to find me (& if they allowed dogs at work my Bailey would be here)!

Marissa
Chevrolet Customer Care

01-23-2014, 04:15 PM

#2552

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Quote:

Originally Posted by sdcnews

May I get the status of RMVP0V

thanks

Hello!

You are at 3400-Broadcast, with a TPW of 1/27/14

.

Keep checking back!

Marissa
Chevrolet Customer Care

01-23-2014, 04:17 PM

#2553

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Quote:

Originally Posted by terryborne

My order number is rnvpq3 - louisiana

when i look at the chevrolet order status site it says-

queued for production

i was wondering how does that fit in with the code descriptions - 2000 or whatever ??

Thanks

Hello,

The tracking sites verbiage is a bit different than ours. We have you as 3000-Accepted by Production Control. Which seems to line up with queued for production.

Marissa
Chevrolet Customer Care

01-23-2014, 04:18 PM

#2554

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Quote:

Originally Posted by pdmoe

RNQBSK LBLUE VERT 3LT Minneapolis, MN. Ordered from Kerbeck in NJ.

Hi there!

We have you listed as 1100-Preliminary Order Accepted, please keep checking back!

Marissa
Chevrolet Customer Care

01-23-2014, 04:18 PM

#2555

Pro

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Quote:

Originally Posted by Chevy Cust Svc

Hey ES,

The info we have listed is that you are at 3000-Accepted by Production Control.

Marissa
Chevrolet Customer Care

Thank you for the update. What does Accepted By Production Control mean in the grand scheme of things? How many steps are there after this in the process and do you have an approximate idea of how much time I have to redecorate that side of the garage?