Chevrolet Customer Service order tracking thread

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01-29-2014, 02:27 PM

#2741

Chevy Cust Svc

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Quote:

Originally Posted by WantaC7

Please check my order RMPWD1 CA. Last time you checked it was in 3400. Any chance of a Vin number? Thanks!!!!!

Hello!

We still have you as 3400-Broadcast, with a TPW of 1/27/14. Keep checking in, it could be any day now!

Marissa
Chevrolet Customer Care

01-29-2014, 02:28 PM

#2742

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Quote:

Originally Posted by cbranch27

Marissa,

Would you check on RNHHSS in North Carolina? Thanks and appreciate all you do for owners and "owners in waiting".
Charles

Hi Charles,

It's an exciting time for future C7 owners! We see that you are listed as 3300-Scheduled for Production, with a TPW of 2/10/14.

Marissa
Chevrolet Customer Care

01-29-2014, 02:31 PM

#2743

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Quote:

Originally Posted by pn229

Marissa,

Could you check for me RNKRM0 from NH. Thank you.

Phan

Hi Phan,

You are at 3000-Accepted by Production Control, and you have a TPW of 2/10/14. You're on the right track!

Marissa
Chevrolet Customer Care

01-29-2014, 02:33 PM

#2744

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Quote:

Originally Posted by Horsefly

Hello Chevy Cust Svc! Hope you're off to a great week.

Can you check on order RKNHKM - Tx please.

Received a call from my dealer Thursday and they stated that they had an allocation.

Hi Horsefly,

We can't complain, it's always a great day when the sun is shining! That's great news! Your current code is 3000-Accepted by Production Control. No TPW, but keep checking in!

Marissa
Chevrolet Customer Care

01-29-2014, 02:36 PM

#2745

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Quote:

Originally Posted by olyeller

Please check on the RJJFVJ for me.

Ron

Hi Ron,

Your vehicle is at 4D00-Vehicle on Hold. You were produced on 1/28/14, and have a VIN of 1G1YM3D78E5400097.

Marissa
Chevrolet Customer Care

01-29-2014, 02:40 PM

#2746

Chevy Cust Svc

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Quote:

Originally Posted by es

OK, so I told myself that it would be easy to keep from bugging you. I can be a calm, patient adult about this. But - I can't do it captain - what's the latest news for RNTTT9 ?

ES,

It's all good! You are at 3000-Accepted by Production Control, with a TPW of 2/17/14. Let the countdown begin!

Marissa
Chevrolet Customer Care

01-29-2014, 02:47 PM

#2747

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Quote:

Originally Posted by BILL88

HI MARISSA,
can you please check #RKNHH4
THANK YOU, BILL

Hi Bill!

You are at 3300-Scheduled for Production, with a TPW of 2/10/14. Keep checking in!

Marissa
Chevrolet Customer Care

01-29-2014, 02:51 PM

#2748

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Quote:

Originally Posted by AWS

RNKSR9 Artic White/Red Interior...Tony/Maryland:

Quote:

Originally Posted by AWS

Good morning Marissa. I got an email saying that my order is on hold, but there is no response to my post. Am I looking in the wrong place or what? Anyway, when an order is on hold how long until production starts, usually?

Thanks,
Tony

Hi Tony,

You are not looking in the wrong place! We are here now! I have looked up your order, and we do not have it on hold. We are showing it as 3000-Accepted by Production Control. According to our system, it appears that your order is right on track.

Marissa
Chevrolet Customer Care

01-29-2014, 02:56 PM

#2749

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Quote:

Originally Posted by Achmed

Marissa, would you be able to let me know the status of mine - its VIN 1G1YH2D70E5111679 and will be delivered in Canada? Thanks.

Hi Achmed,

We cannot check Canadian orders, I am very sorry! Please check out our Canadian team, they'll be able to assist. I've listed their website below, I hope this helps!

http://www.gm.ca/gm/english/corporat...actus/overview

Marissa
Chevrolet Customer Care

01-29-2014, 02:57 PM

#2750

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Quote:

Originally Posted by autoxnut

Thank you for all your help.

Jeff

You're welcome Jeff!

Marissa
Chevrolet Customer Care

01-29-2014, 03:00 PM

#2751

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Quote:

Originally Posted by Foozer

Hi Marissa, I'm hoping there is a TPW listed now. RNTKJ4 FL

Thank you,
Michael

Hi Michael,

We do indeed have a TPW for you! Right now, you are at 3000-Accepted by Production Control with a TPW of 2/24/14.

Marissa
Chevrolet Customer Care

01-29-2014, 03:04 PM

#2752

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Quote:

Originally Posted by Flyingscot

Hi Marissa,
Please check on RNRP0N in Michigan.
Thanks,
Kent

Hi Kent,

We are showing you at 1100-Preliminary order Accepted. Keep checking in, and let me know if you have any questions!

Marissa
Chevrolet Customer Care

01-29-2014, 03:06 PM

#2753

Chevy Cust Svc

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Quote:

Originally Posted by emsguy

thanks for this service

my order number is RPHPPX

Hello!

Happy to assist! You are listed as 1100-Preliminary Order Accepted, keep checking back!

Marissa
Chevrolet Customer Care

01-29-2014, 03:11 PM

#2754

Chevy Cust Svc

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Quote:

Originally Posted by Paxton90292

Please check order RMGJFJ in California.

Thank you!

Hello Paxton,

We have you listed as 1100-Preliminary Order Accepted. We'll keep an eye out for your next update request!

Marissa
Chevrolet Customer Care

01-29-2014, 03:13 PM

#2755

Chevy Cust Svc

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Quote:

Originally Posted by C7Joy

RNSBW7 -- NH

Marissa,

May I trouble you for a status update, please?

Thanks much!
Bob

Hi there Bob,

You are at 3000-Accepted by Production Control, with a TPW of 2/17/14.

Marissa
Chevrolet Customer Care

01-29-2014, 03:17 PM

#2756

Chevy Cust Svc

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Quote:

Originally Posted by 56corvette48

Marissa I need a update on RMQDS5 in Michigan. I had a tpw for this week. Thank you Gene

Hi Gene,

You are at 3400-Broadcast, same TPW of 1/27/14. Keep checking in!

Marissa
Chevrolet Customer Care

01-29-2014, 03:30 PM

#2757

Chevy Cust Svc

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Quote:

Originally Posted by nh_mark

Hi Marissa,

Sorry for asking so soon after my last request but I noticed this morning that the Chevy website says that my car is "Shipped/En Route" Can you check on that please?

RMKHNB

Thank you,
Mark

Hi Mark,

That's alright! You haven't shipped just yet, but you are available to ship. Right now, you are listed as 4B00-Bayed.

Marissa
Chevrolet Customer Care

01-29-2014, 03:32 PM

#2758

Chevy Cust Svc

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Quote:

Originally Posted by Sgt. Maj.

Hi Marissa. Tks for your help really appreciated. When you get time can you please check RMWGSQ from Wisconsin.

You're very welcome, I'm glad to check for you all! You were produced on 1/28/14, and have a VIN of 1G1YD2D76E5113805. We are currently waiting for you to be shipped.

Marissa
Chevrolet Customer Care

01-29-2014, 03:43 PM

#2759

Chevy Cust Svc

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Quote:

Originally Posted by 396tears

please check

RNZVS2 Tn

thanks

No problem! You are at 1100-Preliminary Order Accepted, keep checking in!

Marissa
Chevrolet Customer Care

01-29-2014, 03:45 PM

#2760

Chevy Cust Svc

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Quote:

Originally Posted by WLDvette13

Good Morning, can you please check on RMGTZC. It was built on 1/21.

Thanks!!!

According to our system, your C7 has been delivered to the dealer! Let us know if this sounds right, and if they contacted you!

Marissa
Chevrolet Customer Care