Chevrolet Customer Service order tracking thread
12-05-2013, 06:53 PM
Melting Slicks
Member Since: May 2008
Location: Sunnyvale CA
Posts: 2,357
Quote:
Originally Posted by
Chevy Cust Svc
Hey Bimmer,
Thanks Kelly. You are so awesome!
12-05-2013, 06:54 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
2k07z06
RFNR7X Do you have a VIN? Do you know the build sequence when or if it has come off the line?
Hello 2k,
Your VIN is
1G1YM3D71E5107366
I have your VIN because you have been produced!! Congratulations!
She is currently bayed but will be shipping out to your dealership very soon!
She is done with her quality checks too.
Kelly J.
Chevrolet Customer Care
12-05-2013, 07:08 PM
Racer
Member Since: Jan 2013
Posts: 343
Quote:
Originally Posted by
Zhuskers1
RBCTMW. Nebraska.
Kelly
I hope you had a great Thanksgiving!!
Can you tell if my car is on a transport headed to the "frozen tundra"?
If it is not on a transport, can you determine if QA is complete and only waiting to be transported?
THANK YOU for all you do and your positive approach - much appreciated!!
12-05-2013, 07:37 PM
Cruising
Member Since: Sep 2004
Posts: 12
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2014 Torch Red Coupe
kelly and the Team, My dealer gave me the Order Workbench for Order # RKBSX5, that had my car at 3300, as of 11/27. How long will it linger there? Is it likely that it will be produced before the Christmas/ NY break in 2 weeks? Hope so! Keep the Faith! Thanks again, 2redvets
12-05-2013, 07:39 PM
Racer
Member Since: Jun 2013
Location: Lexington KY
Posts: 376
Kelly - please check on RGGZ6Z. Vin #7365. I'm hoping it has shipped or at least out of quality check.
12-05-2013, 07:40 PM
Advanced
Member Since: Sep 2013
Location: The Woodlands Texas
Posts: 58
Hello Kelly,
12-05-2013, 07:49 PM
Advanced
Member Since: Sep 2013
Posts: 73
Likes: 0
Hi Kelly, I would appreciate an update. My car is in California, and has been for several days now. Is it stuck at the distribution center? I just want to know why it hasn't been delivered yet. Much appreciated
12-05-2013, 07:52 PM
Instructor
Member Since: May 2013
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Hi Kelly
12-05-2013, 08:17 PM
Intermediate
Member Since: Nov 2013
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12-05-2013, 09:05 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
blackmagicZ
My order # RKVH9K. Calif.
You're welcome,
Still early as #RKVH9K is at 1100: Preliminary Order Accepted.
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:07 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
bthomp7k
Could you please check my Stingray Order Status for Order # RJNQGZ , of Texas
Sure can,
Still early as well as #RJNQGZ is at 3000 - Accepted by Production Control.
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:08 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
FOOTR 1
Hi Kelly:
Hi Ross,
We still have #RKXDNB at 3000 - Accepted by Production Control. Check back in with us for updates.
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:10 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
StrayDog
Kelly , status RGJQQG, (nh) , convertibile, built Nov 13th, last status was 4300, Thanks , The Dog
Hi Dog,
As of 12/3 you have been listed as 4B00 Bayed. Keep checking in with us, we'll make sure one of team members gives you an update!
Marissa
Chevrolet Customer Care
12-05-2013, 09:10 PM
Race Director
Member Since: Mar 2010
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Quote:
Originally Posted by
ronfellows208
Thanks willam my dealer just called and said it was at 4800...what exactly is this
You're welcome,
4800 = Rail Ramp Unload. That means it isn't far from arriving at your dealer
!
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:12 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
theoutlaw30
Update please on RJBXV7 - here's hoping I'm past 3000
Hey outlaw,
Sorry to be the bearer of bad news, but we have at 3000 - Accepted by Production Control. Fingers crossed the next time we meet, we'll have a different code for you!
Marissa
Chevrolet Customer Care
12-05-2013, 09:12 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
LUWEEG
Hi kelley and willaim r.
LUWEEG,
Still early as #RJWZWW is at 3000 - Accepted by Production Control.
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:13 PM
Race Director
Member Since: Mar 2010
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Quote:
Originally Posted by
dal7419
Hi Kelly/William,
Hey Doug,
It's not far from production with #RKNF54 at 3400 - Broadcast
.
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:14 PM
Race Director
Member Since: Mar 2010
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Quote:
Originally Posted by
H2LS3
Could I please get an update on RHQW02 in MN? Hoping I can make it off the train.
Thank you!
Kelly
Hey there!
As of 12/4 you have moved to 4200-shipped!
You're one step closer to your C7! Let us know if you have any further questions on your order.
Marissa
Chevrolet Customer Care
12-05-2013, 09:15 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
NickHall
Thanks, is there anyway you can advise me on..
Hey Nick,
I'm happy to let you know that #RFMK91 is at
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3800 - Produced!
.
William R. (assisting Kelly)
Chevrolet Customer Care
12-05-2013, 09:16 PM
Race Director
Member Since: Mar 2010
Posts: 15,571
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Quote:
Originally Posted by
cardude4
RJXD2G louisana ordered 10 19 13 Thanks
Hi Cardude!
We have your current event code listed as 3300 - Scheduled for Production. Keep checking in, and let us know if you have any questions.
Marissa
Chevrolet Customer Care
12-05-2013, 06:54 PM
She is done with her quality checks too. 
