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Chevrolet Customer Service order tracking thread

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Old 06-13-2016, 11:25 AM
  #19301  
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Originally Posted by Dunivan Savage
Hello, can you please give me an update on TJDZXB? Thanks
Hi Dunivan Savage,

After reviewing your order, unfortunately, I do not have any new updates to provide at this time. I do recommend that you contact your selling dealership, as they may be able to provide more details on the vehicle order process.

Best,

Julie C
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Old 06-13-2016, 12:30 PM
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Originally Posted by nc_c5
Chevy Customer Service

Please provide an update on TKMQZK from North Carolina.

If the VIN is available, please send this to me in.

Thanks for your help.
Happy Monday, nc_c5!

I am excited to announce that your ‘Vette has officially been produced. Her birthday is 06/08/2016 and I will be sending you a private message along with your VIN.

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Old 06-13-2016, 12:46 PM
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Originally Posted by Chevy Cust Svc
Happy Monday, nc_c5!

I am excited to announce that your ‘Vette has officially been produced. Her birthday is 06/08/2016 and I will be sending you a private message along with your VIN.

Julie C
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Thank you Julie.

Best news I have received in a long time !!
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Old 06-13-2016, 12:54 PM
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Originally Posted by davids2005ssr
checking on THZX6J. Dealer says in transit or does that mean on truck at plant waiting for full load or she on her way to me.
I have some good news, Dave!

Your Stingray has officially been produced. At this time, she is waiting to be shipped home to you. In order to provide some more details, I will be sending you a private message.

Please look forward to receiving this soon.

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Old 06-13-2016, 01:08 PM
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Originally Posted by Grant's trail
Thanks Julie, Great news!! You guys do a great service!
It’s our pleasure, Grant!

Julie C
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Old 06-13-2016, 01:12 PM
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Originally Posted by nc_c5
Thank you Julie.

Best news I have received in a long time !!
You are most welcome, nc_c5!

Send us some pictures when you pick up your new ride.

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Old 06-13-2016, 02:57 PM
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Hi Steph and Julie

Can you update me on the GM acceptance of my 2017 GS order #TKQQJ1. Thank you.

KR2
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Old 06-14-2016, 09:51 AM
  #19308  
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Any update on TKJPM8.
Thank you.
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Old 06-15-2016, 05:57 PM
  #19309  
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Hi Steph and Julie,

Wanted to check in on order TMBCBJ! Any insight is appreciated!

Thanks a bunch,

David
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Old 06-16-2016, 08:28 AM
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Originally Posted by KR2
Hi Steph and Julie

Can you update me on the GM acceptance of my 2017 GS order #TKQQJ1. Thank you.

KR2
Hello KR2,

I have checked your order and unfortunately do not have any updates to provide at this time. Check back in with us soon!

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Old 06-16-2016, 08:38 AM
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Originally Posted by bassvet
Any update on TKJPM8.
Thank you.
Hello bassvet,

Thanks for checking back in with us! Your TPW is coming up quick on 6/20/16, but please keep in mind this date is tentative. Follow up with us again next week to see if we have any new updates to provide.

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Old 06-16-2016, 08:49 AM
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Originally Posted by Sparkles
Hi Steph and Julie,

Wanted to check in on order TMBCBJ! Any insight is appreciated!

Thanks a bunch,

David
Hey David,

We are happy you joined us on the thread because we have amazing news to share today! Your Arctic White Z06 super car was built on 6/7/16 and is waiting to be shipped to you. We bet you're excited! We recommend following up with your selling dealership for a better outlook on the shipping process.

Steph B
Chevrolet Customer Care

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Old 06-16-2016, 10:15 AM
  #19313  
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Originally Posted by Chevy Cust Svc
Hey David,

We are happy you joined us on the thread because we have amazing news to share today! Your Arctic White Z06 super car was built on 6/7/16 and is waiting to be shipped to you. We bet you're excited! We recommend following up with your selling dealership for a better outlook on the shipping process.

Steph B
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Hi Steph,

Thanks so much for the update!!! Getting antsy with excitement for my dream car and almost here!

David
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Old 06-16-2016, 11:54 AM
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Originally Posted by Sparkles
Hi Steph,

Thanks so much for the update!!! Getting antsy with excitement for my dream car and almost here!

David
We can only imagine, David! Please feel free to share pictures with us once you meet her.

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Old 06-16-2016, 05:52 PM
  #19315  
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Hi Steph & Julie,
Would you be able to provide any information on order #TKTRQN, Our dealer in Pennsylvania did tell us it had been built and the VIN but no shipping or build date.

Thanks,Mike

Last edited by MZeigler; 06-17-2016 at 06:35 PM. Reason: KANT SPELL
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Old 06-16-2016, 06:26 PM
  #19316  
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I have been being told for four days that my Z is in quality check. Is it normal for a car to be in quality check for that long?

I have paid and finalized the purchase Tuesday. Now being told "it is still in quality check and we should know something by the start of next week". I dont have the order number but have the VIN. Can I call Bowling Green KY plant directly?
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Old 06-20-2016, 07:27 AM
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Could you please check the status of order TMRVHQ?
Thanks, Rob
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Old 06-20-2016, 10:47 AM
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Originally Posted by MZeigler
Hi Steph & Julie,
Would you be able to provide any information on order #TKTRQN, Our dealer in Pennsylvania did tell us it had been built and the VIN but no shipping or build date.

Thanks,Mike
Congratulations, Mike!

After reviewing your order, I see that your ‘Vette was born on 06/13/2016. In order to determine a potential delivery date, we do recommend that you continue to work with your dealership as they are in the best position to provide this information.

Please feel free to send us a private message if you have any questions!

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Old 06-20-2016, 10:58 AM
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Originally Posted by edgyvette
I have been being told for four days that my Z is in quality check. Is it normal for a car to be in quality check for that long?

I have paid and finalized the purchase Tuesday. Now being told "it is still in quality check and we should know something by the start of next week". I dont have the order number but have the VIN. Can I call Bowling Green KY plant directly?
Thank you for taking the time to contact us, edgyvette!

As vehicles move through the production process on a case by case basis, the time an order spends in each stage does vary. We do recommend that you continue to work with your selling dealership regarding potential delivery dates as they are in the best position to provide the most up to date information.

If you have any questions, please don’t hesitate to send us a private message.

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Old 06-20-2016, 11:11 AM
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Originally Posted by rdeacon
Could you please check the status of order TMRVHQ?
Thanks, Rob
Happy Monday, Rob!

After looking into your order, unfortunately, I do not have any new information to provide. I know the suspense may be building, so please feel free to touch base with us again soon for an update.

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