Chevrolet Customer Service order tracking thread
08-05-2016, 10:51 AM
You’re welcome, taz2016.
I took another look at your order, and I can provide even more good news! Your Stingray is moving toward the production process and has a TPW of 8/22.
Since this date is tentative, it may be subject to change. Follow up with us around then for another update!
Julie C
Chevrolet Customer Care
I took another look at your order, and I can provide even more good news! Your Stingray is moving toward the production process and has a TPW of 8/22.
Since this date is tentative, it may be subject to change. Follow up with us around then for another update!Julie C
Chevrolet Customer Care
08-05-2016, 11:02 AM
TMTR71
Vin H5100771
According to GM Dealer Connect site my car was shipped from Toledo on the 28th of July on rail car CTTX690427. However, CTX tracking says that "freight" was delivered in Ontario on June 9th.... I'm guessing the dealer connect site information is inaccurate. My dilemma is that I am leaving on a cruise and certainly wanted to pick the car up before I left. Can you tell me where my car is and when it might get to the dealership?
THANKS!!!
Tom
Vin H5100771
According to GM Dealer Connect site my car was shipped from Toledo on the 28th of July on rail car CTTX690427. However, CTX tracking says that "freight" was delivered in Ontario on June 9th.... I'm guessing the dealer connect site information is inaccurate. My dilemma is that I am leaving on a cruise and certainly wanted to pick the car up before I left. Can you tell me where my car is and when it might get to the dealership?
THANKS!!!
Tom
Unfortunately, we are unable to track an order once it has been shipped as our systems are not equipped to do so. I would recommend reaching out to your selling dealership as they are in the best position to provide potential delivery dates. I apologize that I am unable to provide further insight at this time.
Please don’t hesitate to send us a private message if you have any questions!
Julie C
Chevrolet Customer Care
08-05-2016, 11:18 AM
After looking into your order, I see that it is still waiting to be produced. Follow up with us again soon and we’ll hopefully have a production date for you!
Julie C
Chevrolet Customer Care
08-05-2016, 11:24 AM
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oldC5 (08-05-2016)
08-05-2016, 11:42 AM
I am happy to say that your Grand Sport was produced on 08/04/2016! I will be sending you a private message to provide your VIN, so please be on the lookout for that.
Julie C
Chevrolet Customer Care
08-05-2016, 12:04 PM
Hi C6Velocity,
Our systems are showing that, unfortunately, your order is still waiting to be accepted by GM. At this time, we do suggest that you reach out to your selling dealership as they may be able to provide the most up-to-date information.
Please feel free to send us a private message if you have any questions!
Julie C
Chevrolet Customer Care
Our systems are showing that, unfortunately, your order is still waiting to be accepted by GM. At this time, we do suggest that you reach out to your selling dealership as they may be able to provide the most up-to-date information.
Please feel free to send us a private message if you have any questions!
Julie C
Chevrolet Customer Care
08-05-2016, 12:12 PM
Hi Genearrington,
It is still showing in our system that, unfortunately, your order is waiting to be accepted by GM. I'm sure the suspense may be building, so please touch base with us again soon and we can fill you in on any new details!
Julie C
Chevrolet Customer Care
It is still showing in our system that, unfortunately, your order is waiting to be accepted by GM. I'm sure the suspense may be building, so please touch base with us again soon and we can fill you in on any new details!
Julie C
Chevrolet Customer Care
08-05-2016, 12:27 PM
After reviewing your order, I see that it is currently waiting to be produced.
Our systems are still showing that your TPW is tentatively scheduled for 8/8, so please check in with us around then for another update!Julie C
Chevrolet Customer Care
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KR2 (08-05-2016)
08-05-2016, 01:25 PM
Instructor
Thanks for the update. What a bummer! The TPW was this week...I wonder why it didn't get done. Thanks again for the help!
08-07-2016, 01:52 AM
Good Gals Drive It Hard
Please check on my order# TNBH4V that had a TPW of 7/25.
I have a feeling it was built last week and am wondering what the delivery ETA is.
Thank you!! DropTopGal :-)
**Disregard. My (ok hon, "our") new 2017 GS just arrived at the dealership!! Picking it up tomorrow.
I have a feeling it was built last week and am wondering what the delivery ETA is.
Thank you!! DropTopGal :-)
**Disregard. My (ok hon, "our") new 2017 GS just arrived at the dealership!! Picking it up tomorrow.
Last edited by DropTopGal; 08-09-2016 at 07:47 PM.
08-08-2016, 04:43 AM
New to the forums here and my first purchase of a Corvette ever in my life. If you could please be so kind as to find out the status of my new Grand Sport with an order number of: TQBTF8 I'd sincerely appreciate it! Thank you kindly and hope you can get back to me as quickly as possible! Thanks again!!
08-08-2016, 01:41 PM
My TPW is this week, but any chance you can get me the actual build date for TMXGFG?
Thanks,
Thanks,
08-08-2016, 03:54 PM
Safety Car
TPW 8/8 any up date ? Thanks TNFSJN
Never mind u sent me an email with built date and vin number thanks.
Never mind u sent me an email with built date and vin number thanks.
Last edited by oldC5; 08-11-2016 at 03:32 PM.
08-08-2016, 04:43 PM
Pro
Hi. Can you please give an update on order
TPMFBF?
TPMFBF?
08-08-2016, 10:36 PM
Chevrolet Customer Service, I very much appreciate the support you give to your customers on this forum. The wait is not easy for our very first Corvette and your updates help very much. Please let me know the status of my new LBR GS order #TKQQJ1 that is to be built this week. Thank you. KR2