*Instrument Cluster Software Update Completed*
Thread Starter
Burning Brakes
Joined: May 2013
Posts: 1,059
Likes: 117
From: Pennsylvania and New Jersey Shore
*Instrument Cluster Software Update Completed*
GM has just released a software update to fix some of the luminescent issues at dusk and dawn that have affected the brightness of the Instrument Cluster. 4 total Modules are affected. My servicing dealer (Carfagno Chevrolet) has already completed the update which was officially released today. Many thanks to Joe Burns at Carfagno and Kelly J at Chevrolet CS for getting me in so quickly and efficiently. Great service all around! I will post feedback tonight with the results. 
Drifting
Joined: Jun 2013
Posts: 1,764
Likes: 10
From: Cumming GA
On order: Torch Red Z51
Super, please let us know your experience. I heard it would be next Monday.
GM has just released a software update to fix some of the luminescent issues at dusk and dawn that have affected the brightness of the Instrument Cluster. 4 total Modules are affected. My servicing dealer (Carfagno Chevrolet) has already completed the update which was officially released today. Many thanks to Joe Burns at Carfagno and Kelly J at Chevrolet CS for getting me in so quickly and efficiently. Great service all around! I will post feedback tonight with the results.
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Hopefully this update will cure the problem. Looking forward to hearing how well the update works.
Drifting
Joined: Jul 2002
Posts: 1,386
Likes: 80
From: NC
Cruise-In IV Veteran
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Is there a way to tell the software/firmware version you are currently running? I assume there is a screen somewhere with this info.
If anyone has it... are there available release notes for each update?
If anyone has it... are there available release notes for each update?
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Melting Slicks
Joined: Oct 2003
Posts: 2,834
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From: California
j/k.. I would think if one dealer has access to it that they all do. Sounds like someone there didn't know where to look/ask.
Racer
Joined: Oct 2013
Posts: 357
Likes: 0
From: Snohomish WA
So glad I came across this thread. I am sitting in the waiting room getting an oil change and the car looked at. I just ran over to Steve, my service advisor and asked him to add this to the to-do list.
Instructor
Joined: Feb 2013
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Le Mans Master
Joined: Aug 2004
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From: Bluffton, SC
This is a legitimate question, not a "barb" or criticism.
With all the pre-production testing, with many different drivers and an extensive fleet of test cars, how does an obvious ergonomic oversight like this get missed? Did not one of those drivers ever notice this?
With all the pre-production testing, with many different drivers and an extensive fleet of test cars, how does an obvious ergonomic oversight like this get missed? Did not one of those drivers ever notice this?
Melting Slicks
Joined: May 2010
Posts: 2,674
Likes: 142
From: Aubrey Texas
same as the rear axle issue, somebody was sleep behind the wheel
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
Hey y'all!
The people that have cases with me will be getting a call from their dealerships regarding this fix. Sorry Cruiter, I did not have a chance to update you yet, I just got word.
If anyone would like me to start a case for them, please let me know. I do have the information in front of me now.
You will need to PM me with your name, address, VIN, phone number, mileage and the name of your dealership. I am more than happy to reach out to your dealership and help!
Miles of smiles,
Kelly J
Chevrolet Customer Care
The people that have cases with me will be getting a call from their dealerships regarding this fix. Sorry Cruiter, I did not have a chance to update you yet, I just got word.
If anyone would like me to start a case for them, please let me know. I do have the information in front of me now.
You will need to PM me with your name, address, VIN, phone number, mileage and the name of your dealership. I am more than happy to reach out to your dealership and help!
Miles of smiles,
Kelly J
Chevrolet Customer Care