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Old Dec 16, 2013 | 08:05 PM
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Hi pardon my enthusiasm, I ordered a 2LT A6 on Nov 26. It finally showed up as an accepted order this evening on Chevy’s website. Very eager to get the machine and join the group of happy new C7 owners. Don
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Old Dec 16, 2013 | 08:11 PM
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Congrats!
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Old Dec 16, 2013 | 08:22 PM
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Congrats great news
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Old Dec 16, 2013 | 08:53 PM
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Originally Posted by bennsdb
Congrats great news
Chevy’s website says the dealer has to have an allocation. Don’t know if they do, or if not, when they will get one but it’s at least progress! Don
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Old Dec 16, 2013 | 08:58 PM
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Originally Posted by W88fixer
Chevy’s website says the dealer has to have an allocation. Don’t know if they do, or if not, when they will get one but it’s at least progress! Don
Order Placed (the terminology on the Chevy tracking site) just means that the dealer entered the order in GM OrderWORKBENCH (1100):

1000-Order on hold at dealership
1100-Order placed at dealer
2000-Order accepted by Chevrolet
2050-Order changed
2500-Order preferenced (or “picked up” or “imaged”)
3000-Order accepted by production control
3100-Order available to sequence (now the tpw becomes more stable)
3300-Order selected for production by assembly plant
3400-Order broadcasted for production (internal plant order produced)
3800-Vehicle produced

4000-Vehicle available to ship
4D00-On hold
4B00-Bayed
4150-Vehicle invoiced to dealer
4200-Vehicle shipped
5000-Vehicle delivered to dealer
6000-Vehicle delivered to customer

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Old Dec 16, 2013 | 10:31 PM
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Awesome
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Old Dec 16, 2013 | 10:59 PM
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Thanks, there Mr Z for all the useful info! Don
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Old Dec 16, 2013 | 11:04 PM
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You need to find out from the dealer when you go to 2000. Before that, chev does not know you and it will not be built .....ever....
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Old Dec 16, 2013 | 11:18 PM
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Originally Posted by Glen e
You need to find out from the dealer when you go to 2000. Before that, chev does not know you and it will not be built .....ever....
I guess I should correct myself. I looked again just now and the website says order “placed”. Don
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Old Dec 16, 2013 | 11:48 PM
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Originally Posted by W88fixer
Thanks, there Mr Z for all the useful info! Don
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Old Dec 17, 2013 | 11:12 AM
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Congrats on your order, hopefully yours will move forward quickly.
I purchased a Z51 vert with carbon fiber dash in September and my order still has not gone to 2000 because of the constraints on those two items.
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Old Dec 17, 2013 | 11:16 AM
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My Z51 order was placed on 11/21, went to 2000 almost immediately, 3000 a week later and then 3300 last week. No constraint items ('cept for the Z51 itself) however.

Chugging right along
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Old Dec 17, 2013 | 11:27 AM
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Originally Posted by KenHorse
My Z51 order was placed on 11/21, went to 2000 almost immediately, 3000 a week later and then 3300 last week. No constraint items ('cept for the Z51 itself) however.

Chugging right along
Same here...I put my deposit at the dealer on 12/1. They called me on 12/9 and said the order was sent to GM and I found out yesterday it is at 3000.

Z-51 - no other constraint items.

I assume with 2 days before the shutdown I will stay at 3000 for some time.

-Mark
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Old Dec 17, 2013 | 11:41 AM
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Congrats.
Sleep well for the next 2-3 months.
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Old Dec 17, 2013 | 02:08 PM
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How are you all finding out what status number your order is at? I see on the order tracking site that I am finally in GM's system as "order placed". My dealer said they got it in, with their Z51 allocation, and all of my options were accepted- which includes the carbon fiber dash and visible carbon fiber roof.
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Old Dec 17, 2013 | 02:11 PM
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posted before but explains a lot:

a dealer puts it in his computer on his end = code 1100 - at this point you don't have jack....

when Chev says the dealer has a "slot" and it matches your order - they ACCEPT IT and your code becomes 2000

At that point you are getting a car, before that...nothing....

So 1100 is you wrapping a package, and putting it on your doorstep and calling UPS

2000 is when the truck comes and picks it up, until then your package can sit there forever...

I have said this before but the very best way to get info is from your dealer. Remind the SALES MANAGER - not your salesman, that you are going to get a survey when all is said and done and you want desperately to give them good scores...but you can't if you don't get the codes from them every few days via email at 10 am in the morning.

watch what happens, when you score the dealer low on the survey, it costs the sales department THOUSANDS of dollars.......

that being said, if you are contacting chevy, they very absolute best way - ABOVE ALL OTHERS - is see the chevy cust service people here - Kelly and Marrissa have access to more data that any other source. Kelly gave me my VIN A FULL WEEK before anyone else at chevy could give it to me….

and to give you an idea how fast you move - this is my progression (WITH NO CONSTRAINTS)
9/10 - deal sealed via email with Dealer - 1 day(s) to next code
9/11 - GM workbench 1100 order received from Dealer- 6 day(s) to next code
9/17 - code 2000 - order accepted by Chev- 1 day(s) to next code
9/18 - code 3000 - order accepted by Production - 8 day(s) to next code
9/26 - code 3300 - order scheduled for production - 6 day(s) to next code
10/2 - code 3400 - Order Broadcasted for Production - 2 day(s) to next code
10/4 - VIN avail - 1G1YD2D78E5103602 - 7 day(s) to next code
10/11 - 3800 - Vehicle Produced - 1 day(s) to next code
10/12 -4B00 Bayed - 11 days to next code
10/22-4200 shipped - 1 day to next code
10/23 - 5000 - delivered

Last edited by Glen e; Dec 17, 2013 at 02:14 PM.
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Old Dec 17, 2013 | 02:24 PM
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Awesome info, thanks, Glen. The Chevrolet order tracking site has a "chat" feature, which I just used. Worked easily and quickly, and learned that my order is now at 2000.

The chat rep explained that 200 means:
"This means that you have gone from the paperwork stage to where now the plant has accepted the order for production and the next stage will be for them to assign a VIN and put in place a target production week for the build to take place."

With regard to items that may be on constraint, I was told:
"It takes time to get all of this in place, review your vehicle build, verify the order, etc. The dealership would be the only one to really know those details at this time and it would be strictly from comparison to other previously placed orders. For instance if there was a certain tire or seat style, and they knew it was on constraint the dealership would be advised of that."

Hope that helps someone.
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Old Dec 17, 2013 | 02:26 PM
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chat is unreliable - find kelly or marrissa on chevy cust service here and PM them...compare with chat...Kelly will always be better...

and last time I checked, TPW's were not being given out anymore....
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Old Dec 17, 2013 | 02:36 PM
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My chat rep was awesome.
She gave me a "service request number" and her email address that I can use to ping her each week, and she promised to give me the latest updates. She recommended doing so each Friday, as their production computer system is extremely complex and orders can bounce forward and backward which can frustrate buyers who don't understand it, but that on a weekly basis I should see positive progress.
CATTMAN
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Old Dec 17, 2013 | 02:56 PM
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Originally Posted by cattman
My chat rep was awesome.
She gave me a "service request number" and her email address that I can use to ping her each week, and she promised to give me the latest updates. She recommended doing so each Friday, as their production computer system is extremely complex and orders can bounce forward and backward which can frustrate buyers who don't understand it, but that on a weekly basis I should see positive progress.
CATTMAN
Don't forget that tomorrow is the last day BG will be open until Jan 6th
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