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Old Jan 21, 2014 | 11:54 PM
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Default Torque Tube Issue

Has anyone experienced a noisy torque tube issue ?
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Old Jan 22, 2014 | 01:12 PM
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Update. Torque Tube needs to be replaced BUT they are on backorder ?
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Old Jan 22, 2014 | 01:14 PM
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Man, that would torque me off!

Contact the Chev Customer Service folks (in the Tracking thread sticky above) and see if they can do anything to expedite it for you. You'll find them very helpful
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Old Jan 22, 2014 | 01:32 PM
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What exactly is the noise? Is it more of a vibration or a resonance?

I would guess with it being steel it would only take .001" or two TIR to setup a hell of a vibration or humming noise.
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Old Jan 22, 2014 | 03:56 PM
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It needs to be aligned correctly when they install it and I would get customer service involved so it's done properly. People have reported that their motors were destroyed when it's not done right.
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Old Jan 22, 2014 | 04:32 PM
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Wow.

Good luck with that one.
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Old Jan 22, 2014 | 06:32 PM
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Originally Posted by khoeysr
Wow.

Good luck with that one.
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Old Jan 22, 2014 | 10:08 PM
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Originally Posted by Jontall
It needs to be aligned correctly when they install it and I would get customer service involved so it's done properly. People have reported that their motors were destroyed when it's not done right.
really?, what will they do?
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Old Jan 23, 2014 | 02:35 AM
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Originally Posted by erikszr1
really?, what will they do?
I believe there is a "special pin alignment kit" and procedure that's used to align everything when it's reassembled, but dealers don't have them yet. GM customer service can provide the information to the servicing dealer.
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Old Apr 1, 2014 | 08:47 PM
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My car has about 5600 miles. VIN 216. I started hearing some rattling only at idle about 500 miles ago. Dealership just told me the torque tube needs to be replaced and it will take at least a week to get the part.
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Old Apr 1, 2014 | 08:54 PM
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Can you explain the rattle noise?
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Old Apr 1, 2014 | 09:05 PM
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Originally Posted by runutzzzzz
Can you explain the rattle noise?
Hard to explain but sounded like the engine sounded noisy only when the car wasn't moving. Sounds like a metal ball shaking around in a tin can.
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Old Apr 1, 2014 | 09:17 PM
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What exactly is wrong or failing?
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Old Apr 1, 2014 | 09:32 PM
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Originally Posted by AZstingray
Hard to explain but sounded like the engine sounded noisy only when the car wasn't moving. Sounds like a metal ball shaking around in a tin can.
Thanks, My C7 makes noise at idle but they say it's normal DI noise. Mines sounds more like a ticking than a rattle.
Low VIN too.
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Old Apr 1, 2014 | 10:20 PM
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I don't know much about cars but they said something about the drive shaft bearing being loose.
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Old Apr 1, 2014 | 11:53 PM
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Originally Posted by C5-JIM
Has anyone experienced a noisy torque tube issue ?
C5-JIM
Looked at all the relpys above.

Here is what happened with my VIN#0170, noise started and was not from the engine and was under the car. Tech looked at it and stated it was the drive shaft bearings. Dealer contacted GM and they stated replace the whole assembly (Torque tube/drive shaft), new unit sent in one day, local dealer installed it the day it came in and GM requested the old unit be sent back. I can see if too many units are required they might have a back order. I do know of two others that had the same situation with VINs below 1500. GM will take care of it.

All is well now and have put 1K miles on it.
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Old Apr 2, 2014 | 07:58 AM
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Originally Posted by DCBE
Looked at all the relpys above.

Here is what happened with my VIN#0170, noise started and was not from the engine and was under the car. Tech looked at it and stated it was the drive shaft bearings. Dealer contacted GM and they stated replace the whole assembly (Torque tube/drive shaft), new unit sent in one day, local dealer installed it the day it came in and GM requested the old unit be sent back. I can see if too many units are required they might have a back order. I do know of two others that had the same situation with VINs below 1500. GM will take care of it.

All is well now and have put 1K miles on it.
Same type of noise? Rattling?
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Old Apr 2, 2014 | 09:39 AM
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Originally Posted by runutzzzzz
Same type of noise? Rattling?
Yes, the same type of noise, first thought it was coming from the engine but lifted the hood and could not isolate it, then checking under the car and to the rear and that was where it was coming from. The tech did the same check on the lift. Dealership & GM were quick in replacing the unit (Torque Tube/Drive Shaft assembly), car was in the shop a total of 4 work days.
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Old Apr 2, 2014 | 10:07 AM
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The manuals will make some noise with the clutch engaged and the car in neutral. In this scenario the engine is turning the drive shaft at idle. You'll hear some noise... been that way since the C5. Does the noise go away when you push the clutch in and disengage the drive shaft from the engine?

As for special alignment tools... they must have changed something from the C5/C6 as there are alignment dowels on the tube already. It can only get installed to the engine and trans in one manner... it's quite easy.
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Old Apr 2, 2014 | 11:21 AM
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Originally Posted by travisnd
The manuals will make some noise with the clutch engaged and the car in neutral. In this scenario the engine is turning the drive shaft at idle. You'll hear some noise... been that way since the C5. Does the noise go away when you push the clutch in and disengage the drive shaft from the engine?

As for special alignment tools... they must have changed something from the C5/C6 as there are alignment dowels on the tube already. It can only get installed to the engine and trans in one manner... it's quite easy.
+1

C5/C6 torque tube is easy to change, not sure why they would make it more difficult on a C7 and eliminate the dowels. Its possible they may have done something like the LS timing cover and eliminate the dowels and it needs a lineup tool. Could be the C7 couplers have no tolerance for misalignment. Speculating until I look at a service manual..
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