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Old Apr 8, 2014 | 11:28 AM
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Default Delivery experience

I'm about a month away from taking delivery of my Z51. To those of you who have received your cars, how has the delivery experience been? Did your salesperson know the car well or was he/she a complete knucklehead?

IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.

It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.

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Old Apr 8, 2014 | 11:41 AM
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Originally Posted by StingrayTR14
I'm about a month away from taking delivery of my Z51. To those of you who have received your cars, how has the delivery experience been? Did your salesperson know the car well or was he/she a complete knucklehead?

IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.

It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.

It does suck when reps don't know about the Stingray. They sell a lot of other average vehicles and not many Stingrays overall so they may not have good knowledge about the Stingray. The dealership I went through had a Stingray expert. This was enormously helpful. He knew all of the features of the Stingray and took the time to show you them inside and out. He even knew some Stingray trivia. How many Corvette flag emblems are on the car? The answer is in the THOUSANDS and THOUSANDS. Why? The black speckles on the rear window are actual tiny Corvette flag emblems. Look closely.

To answer your question, it depends on the market. Here in Colorado it takes 3-4 weeks because the car travels via rail and that takes a long time. In other markets, it may go via truck and that's a lot quicker.
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Old Apr 8, 2014 | 11:46 AM
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My salesman had been to Spring Mountain, and was pretty well up on the Stingray, but admitted that I probably knew more than him when I knew how to open the rear hatchback on a model with a dead battery. I'm not even sure he knew how to get to the key.
Still, Bart was pretty informed.
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Old Apr 8, 2014 | 11:50 AM
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Here is my view on taking delivery at the dealer:

-Sign the papers
-Take the keys
-Say "thank you"
-Drive off
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Old Apr 8, 2014 | 11:56 AM
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Originally Posted by StingrayTR14
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.

Sounds like you paid a bit too much! No wonder you feel cheated.

Originally Posted by RussM05
Here is my view on taking delivery at the dealer:

-Sign the papers
-Take the keys
-Say "thank you"
-Drive off
/\ THIS! Everything I needed to know I learned here. Will pick up the car later today. Courtesy delivery to a dealer who has never seen a C7. I have no expectations that they'll know anything I don't.
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Old Apr 8, 2014 | 12:02 PM
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Originally Posted by RussM05
Here is my view on taking delivery at the dealer:

-Sign the papers
-Take the keys
-Say "thank you"
-Drive off
LOL. Well, not for me. To me, if you're spending over 62K for a car, I expect as a paying customer, a level of service. If I decide to dine at a high end restaurant, I don't ask where the kitchen is so I can go cook the food myself.
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Old Apr 8, 2014 | 12:04 PM
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Originally Posted by Modshack
Sounds like you paid a bit too much! No wonder you feel cheated.





/\ THIS! Everything I needed to know I learned here. Will pick up the car later today. Courtesy delivery to a dealer who has never seen a C7. I have no expectations that they'll know anything I don't.
MSRP. Like most have. And how can I feel cheated when I haven't taken delivery yet?
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Old Apr 8, 2014 | 12:07 PM
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My salesman and I already know I know much more about the stingray than him. I take delivery at the end of the month and don't expect him to do anything other than hand me the keys. I'm confident with my knowledge of the car. That's what happens in Canada when dealers get so few of these cars. No individual salesman gets much experience with them.
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Old Apr 8, 2014 | 12:21 PM
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My dealer has a group of ladys (not sure why they are all women, but they are...) that perform all of the delivery briefings. They are pretty knowledgable about C7s, at least at the "What does this ***/switch/lever do?" level. But most of the hour, or so, my "girl" spent with me was trying to sell the optional parts of OnStar. There was no hint of what all the optional settings menus did or even that they existed. But all in all it was a pretty good experience.
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Old Apr 8, 2014 | 12:26 PM
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Originally Posted by BigJoe
My dealer has a group of ladys (not sure why they are all women, but they are...) that perform all of the delivery briefings. They are pretty knowledgable about C7s, at least at the "What does this ***/switch/lever do?" level. But most of the hour, or so, my "girl" spent with me was trying to sell the optional parts of OnStar. There was no hint of what all the optional settings menus did or even that they existed. But all in all it was a pretty good experience.
She must have been good looking.
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Old Apr 8, 2014 | 12:35 PM
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Originally Posted by StingrayTR14
MSRP. Like most have.
Insist on the full boat 2 hr. delivery walkaround then. You'll feel better after.

My courtesy dealer is only making $250. I don't expect much for that.
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Old Apr 8, 2014 | 07:30 PM
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I didn't care. Didn't even have them go over anything with me...already read over everything.

I give them money, they give me keys, I drove off.
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Old Apr 8, 2014 | 07:32 PM
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I picked my new C7 up in the middle of a snow-covered parking lot, 30 miles from the dealer.

At least the delivery guy helped me tape the car up for the drive home )
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Old Apr 8, 2014 | 07:38 PM
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Originally Posted by StingrayTR14
I'm about a month away from taking delivery of my Z51. To those of you who have received your cars, how has the delivery experience been? Did your salesperson know the car well or was he/she a complete knucklehead?

IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.

It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.

Another good reason to do NCM delivery. All they do is Corvettes. They know the C7.
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Old Apr 8, 2014 | 08:37 PM
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Originally Posted by Zymurgy
Another good reason to do NCM delivery. All they do is Corvettes. They know the C7.
I agree. My museum delivery was the most thorough I've had with any new car.
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Old Apr 8, 2014 | 08:40 PM
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Originally Posted by teejake
I agree. My museum delivery was the most thorough I've had with any new car.
That would be worth it to me--the local guys
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Old Apr 8, 2014 | 10:08 PM
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The thoroughness of the NCM introductory briefing *is* impressive; I learned stuff when picking up my C6 despite having read the Owner's Manual in advance. Anyone spending a significant time on this Forum, however, will be more concerned about checking off each and every item on the pre-delivery checklist:
http://forums.corvetteforum.com/c7-g...tion-form.html
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