Delivery experience
Thread Starter
Instructor
Joined: Apr 2014
Posts: 113
Likes: 8
From: Chicago, IL
Delivery experience
I'm about a month away from taking delivery of my Z51. To those of you who have received your cars, how has the delivery experience been? Did your salesperson know the car well or was he/she a complete knucklehead?
IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.
IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.
Burning Brakes
Joined: Feb 2014
Posts: 780
Likes: 4
I'm about a month away from taking delivery of my Z51. To those of you who have received your cars, how has the delivery experience been? Did your salesperson know the car well or was he/she a complete knucklehead?
IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.
IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.
To answer your question, it depends on the market. Here in Colorado it takes 3-4 weeks because the car travels via rail and that takes a long time. In other markets, it may go via truck and that's a lot quicker.
Le Mans Master
Joined: May 2005
Posts: 6,640
Likes: 279
From: Muscle Shoals, AL
Cruise-In VI Veteran
Cruise-In VII Veteran
My salesman had been to Spring Mountain, and was pretty well up on the Stingray, but admitted that I probably knew more than him when I knew how to open the rear hatchback on a model with a dead battery. I'm not even sure he knew how to get to the key.
Still, Bart was pretty informed.
Still, Bart was pretty informed.
Safety Car
Joined: Feb 2007
Posts: 4,939
Likes: 448
From: CHOCOWINITY NC
/\ THIS! Everything I needed to know I learned here. Will pick up the car later today. Courtesy delivery to a dealer who has never seen a C7. I have no expectations that they'll know anything I don't.
Thread Starter
Instructor
Joined: Apr 2014
Posts: 113
Likes: 8
From: Chicago, IL
LOL. Well, not for me. To me, if you're spending over 62K for a car, I expect as a paying customer, a level of service. If I decide to dine at a high end restaurant, I don't ask where the kitchen is so I can go cook the food myself.
Thread Starter
Instructor
Joined: Apr 2014
Posts: 113
Likes: 8
From: Chicago, IL
MSRP. Like most have. And how can I feel cheated when I haven't taken delivery yet?
Drifting
Joined: Oct 2013
Posts: 1,746
Likes: 1,300
From: Fort McMurray Alberta
2018 C7 of Year Finalist
My salesman and I already know I know much more about the stingray than him. I take delivery at the end of the month and don't expect him to do anything other than hand me the keys. I'm confident with my knowledge of the car. That's what happens in Canada when dealers get so few of these cars. No individual salesman gets much experience with them.
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Race Director
Joined: Jun 2000
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From: Hurst, TX USA
My dealer has a group of ladys (not sure why they are all women, but they are...) that perform all of the delivery briefings. They are pretty knowledgable about C7s, at least at the "What does this ***/switch/lever do?" level. But most of the hour, or so, my "girl" spent with me was trying to sell the optional parts of OnStar. There was no hint of what all the optional settings menus did or even that they existed. But all in all it was a pretty good experience.
Le Mans Master
Joined: May 2005
Posts: 6,640
Likes: 279
From: Muscle Shoals, AL
Cruise-In VI Veteran
Cruise-In VII Veteran
My dealer has a group of ladys (not sure why they are all women, but they are...) that perform all of the delivery briefings. They are pretty knowledgable about C7s, at least at the "What does this ***/switch/lever do?" level. But most of the hour, or so, my "girl" spent with me was trying to sell the optional parts of OnStar. There was no hint of what all the optional settings menus did or even that they existed. But all in all it was a pretty good experience.
Safety Car
Joined: Feb 2007
Posts: 4,939
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From: CHOCOWINITY NC
Team Owner
Joined: Aug 2007
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
I picked my new C7 up in the middle of a snow-covered parking lot, 30 miles from the dealer.
At least the delivery guy helped me tape the car up for the drive home)
At least the delivery guy helped me tape the car up for the drive home
)
Moderator
Joined: Feb 2006
Posts: 39,197
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From: DFW Area TX
I'm about a month away from taking delivery of my Z51. To those of you who have received your cars, how has the delivery experience been? Did your salesperson know the car well or was he/she a complete knucklehead?
IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.
IMO, when you buy a car such as the Stingray (really any car) you should expect a level of professionalism and knowledge from your salesperson.
It's off putting to me when they have little to zero knowledge of a car they're going to make 20-25% of $7000-$8000.00 on.
Lifetime Supporting Gold
Joined: Sep 2004
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From: Katy TX
Instructor
Joined: May 2006
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The thoroughness of the NCM introductory briefing *is* impressive; I learned stuff when picking up my C6 despite having read the Owner's Manual in advance. Anyone spending a significant time on this Forum, however, will be more concerned about checking off each and every item on the pre-delivery checklist:
http://forums.corvetteforum.com/c7-g...tion-form.html
http://forums.corvetteforum.com/c7-g...tion-form.html