Blown up engine 5 month old Stingray
#502
Team Owner
Member Since: Mar 2012
Location: Anger Island
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St. Jude Donor '12-'13-'14-'15-'16-'17
I know, I know, facts are not welcome by many in a thread like this.
#503
Burning Brakes
Just a thought.
If your car breaks in Track Mode it won't be covered.
Track mode is only to be used on a Track. But if you were on a track it voids the warranty. So if you put it in track mode you void the warranty
I'm thinking too much. Time to go to bed
If your car breaks in Track Mode it won't be covered.
Track mode is only to be used on a Track. But if you were on a track it voids the warranty. So if you put it in track mode you void the warranty
I'm thinking too much. Time to go to bed
#505
The Consigliere
Member Since: May 2006
Location: 2023 Z06 & 2010 ZR1
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#506
Post #451:
Post #505:
GM HAS NOT INFORMED ME YET WHY THEY ARE DENYING MY CLAIM. MY ONLY CONTACT SO FAR IS A SECY IN THEIR "Complaint/ALLEGATION" DEPT. WHO INFORMED ME THEY ARE DENYING MY CLAIM B/C I was on the track racing (a bold lie) and I did not comply with some "protocol" in the owners manual (even though I had the cAr at the dealership 2 wk earlier and asked them what I needed to do). They changed the orig. oil and filter.. This was a secy type in a phone call, no formal contact or explanation from anyone of authority including the Area a Mgr Mr. Tate who refuses from day one to talk with me.
Post #505:
#507
Advanced
Member Since: Aug 2014
Location: Calgary Alberta
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We will probably never see the work order. But GM has seen it, and has acted accordingly.
Last edited by CdnVetteOwner; 09-15-2014 at 12:43 AM.
#508
Safety Car
The point is to allow everyone to flex their intellect.....or in this case, as is the case with most threads round here, their stupidity. Out of 26 pages there may be one page worth of value, the rest is garbage unfortunately.
#509
I'll add a little more first hand perspective. Snip was running in the least experienced of 4 run groups. His car was not being driven "hard" by my observation, I would comfortably say his lap times were mid thirties which is cruising at Roebling Road. He may well have been running 15W 30 and GM may void him because of it, but his motor should have been able to handle what he was doing with the factory fill. It's just the law of averages that motors will break and Snip's broke at the wrong time in the wrong place.
#510
Instructor
Member Since: Apr 2014
Location: Akron, Ohio/ Naples, Florida
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I agree and I'm only reading posts from Snip now.
#511
These types of forum threads are unfortunately more for entertainment than information. As is typical one party has yet to present a complete and concise accounting of all of the relevant particulars and the other party cannot respond at all. So a trial by "internet court" is nearly as lousy as trial by ISIS or N. Korea but at least the outcome here isn't as dire.
IF the car wasn't prepped properly for the track (i.e. improper oil) AND GM still covered the failure under warranty then they have effectively turned the track prep requirements into mere recommendations creating an opening for a wide range of future problems. Would you also want to give someone a pass for running street brake fluid on the track?
In my view the GM requirements for meeting warranty coverage requirements are pretty straightforward and it is up to the owner to make sure to stay within them. There are other threads in the tech section where GM has already covered track day failures under warranty and they have done so with prior C generations so I don't see any evidence that they are clearly refusing to cover something because it happened during a non-competition track event. If you want to see some real restrictions take a look at one of the third party warranty companies restrictions. My wife bought a Nissan which comes from the dealer with some sort of bundled extended warranty and to stay within its terms you would need a personal secretary, an attorney, and a witch doctor or two. It basically isn't worth the paper it is printed on.
IF the car wasn't prepped properly for the track (i.e. improper oil) AND GM still covered the failure under warranty then they have effectively turned the track prep requirements into mere recommendations creating an opening for a wide range of future problems. Would you also want to give someone a pass for running street brake fluid on the track?
In my view the GM requirements for meeting warranty coverage requirements are pretty straightforward and it is up to the owner to make sure to stay within them. There are other threads in the tech section where GM has already covered track day failures under warranty and they have done so with prior C generations so I don't see any evidence that they are clearly refusing to cover something because it happened during a non-competition track event. If you want to see some real restrictions take a look at one of the third party warranty companies restrictions. My wife bought a Nissan which comes from the dealer with some sort of bundled extended warranty and to stay within its terms you would need a personal secretary, an attorney, and a witch doctor or two. It basically isn't worth the paper it is printed on.
#512
Instructor
These types of forum threads are unfortunately more for entertainment than information. As is typical one party has yet to present a complete and concise accounting of all of the relevant particulars and the other party cannot respond at all. So a trial by "internet court" is nearly as lousy as trial by ISIS or N. Korea but at least the outcome here isn't as dire.
IF the car wasn't prepped properly for the track (i.e. improper oil) AND GM still covered the failure under warranty then they have effectively turned the track prep requirements into mere recommendations creating an opening for a wide range of future problems. Would you also want to give someone a pass for running street brake fluid on the track?
In my view the GM requirements for meeting warranty coverage requirements are pretty straightforward and it is up to the owner to make sure to stay within them. There are other threads in the tech section where GM has already covered track day failures under warranty and they have done so with prior C generations so I don't see any evidence that they are clearly refusing to cover something because it happened during a non-competition track event. If you want to see some real restrictions take a look at one of the third party warranty companies restrictions. My wife bought a Nissan which comes from the dealer with some sort of bundled extended warranty and to stay within its terms you would need a personal secretary, an attorney, and a witch doctor or two. It basically isn't worth the paper it is printed on.
IF the car wasn't prepped properly for the track (i.e. improper oil) AND GM still covered the failure under warranty then they have effectively turned the track prep requirements into mere recommendations creating an opening for a wide range of future problems. Would you also want to give someone a pass for running street brake fluid on the track?
In my view the GM requirements for meeting warranty coverage requirements are pretty straightforward and it is up to the owner to make sure to stay within them. There are other threads in the tech section where GM has already covered track day failures under warranty and they have done so with prior C generations so I don't see any evidence that they are clearly refusing to cover something because it happened during a non-competition track event. If you want to see some real restrictions take a look at one of the third party warranty companies restrictions. My wife bought a Nissan which comes from the dealer with some sort of bundled extended warranty and to stay within its terms you would need a personal secretary, an attorney, and a witch doctor or two. It basically isn't worth the paper it is printed on.
#513
Safety Car
If the OP took the vehicle to his dealership and informed them that he wanted to ensure that the vehicle was ready for the track, and they failed to properly prepare the vehicle (i.e. tire pressure, fluid levels, installation of rotor cooling rings) etc., or failed to mention that these steps need to be completed prior to tracking the vehicle, then its possible that they may be held liable. I would certainly pursue that option if all else fails with getting the vehicle repaired under warranty.
Also, the language in the track preparation PDF from GM states "Participating in track events or other competitive driving without following the instructions provided MAY affect the vehicle warranty." What is the definition of MAY affect the warranty? It doesn't say that these steps are mandatory furthermore, it doesn't state that failure to follow these instructions WILL void the warranty. The owner's manual does state (on page 9-42) that misuse of the vehicle is not covered by the vehicle warranty. Was the OP misusing the vehicle or was this a mechanical failure which resulted from the customer not being properly informed on how to prepare the vehicle for track use? IMO misuse could be if a driver turned off TC, without knowing how to properly handle the vehicle, which resulted in the vehicle being damaged. Or an improper shift which resulted in damage to the transmission and/or engine.
Is it the dealership duty to explain the track preparation procedure to their customers? Giving a person an owner's manual and telling them to read it may not hold up if this was to be taken to court.
Also, the language in the track preparation PDF from GM states "Participating in track events or other competitive driving without following the instructions provided MAY affect the vehicle warranty." What is the definition of MAY affect the warranty? It doesn't say that these steps are mandatory furthermore, it doesn't state that failure to follow these instructions WILL void the warranty. The owner's manual does state (on page 9-42) that misuse of the vehicle is not covered by the vehicle warranty. Was the OP misusing the vehicle or was this a mechanical failure which resulted from the customer not being properly informed on how to prepare the vehicle for track use? IMO misuse could be if a driver turned off TC, without knowing how to properly handle the vehicle, which resulted in the vehicle being damaged. Or an improper shift which resulted in damage to the transmission and/or engine.
Is it the dealership duty to explain the track preparation procedure to their customers? Giving a person an owner's manual and telling them to read it may not hold up if this was to be taken to court.
Last edited by Mfserge; 09-15-2014 at 10:22 AM.
#514
OP,
Unfortunately this is all your fault. It's very simple. I don't own a vette, but even after staying on these forums long enough I probably know more about this than you do which means you should have done your homework a little bit.
- Owners manual gives very VERY specific instructions on what you need to do when it comes to tracking this car. They even give you specific adjustments for wheel alignments for front and rear. You should have followed those instructions to the letter.
Unfortunately this is all your fault. It's very simple. I don't own a vette, but even after staying on these forums long enough I probably know more about this than you do which means you should have done your homework a little bit.
- Owners manual gives very VERY specific instructions on what you need to do when it comes to tracking this car. They even give you specific adjustments for wheel alignments for front and rear. You should have followed those instructions to the letter.
#515
Melting Slicks
It's the inconsistency of the owner's manual where it applies to track use and prep. On one hand it tells you how to prep for track use and on the other hand, it implies that if you do track your car, your warranty may be void.
Looks like GM invites you to use this "sports car" on the track - can't see where this would hold up in court.
Personally, I would litigate this one.
BTW, I WAS considering a Z06, but I think I'm going to wait a couple of years - my ZR1 is looking very comfortable at this point.
Looks like GM invites you to use this "sports car" on the track - can't see where this would hold up in court.
Personally, I would litigate this one.
BTW, I WAS considering a Z06, but I think I'm going to wait a couple of years - my ZR1 is looking very comfortable at this point.
#516
Drifting
Member Since: Mar 2004
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Senior Member
Cruise-In V Veteran
I do agree that what we have witnessed here is the inability to read.
Many people have a bias against a large corporation. Just a fact of life.
When anyone wishes to assert a claim for anything there is usually a process for doing so.
It might not be a car warranty either.
There will always be two sides. Sometimes there is concurrence (agreement). Then again there can be disagreement.
There is a process for handling such disputes and a resolution as well.
Bystanders here have no facts, understanding of the law or what is in the Warranty. That does not stop them from believing that they do. So they opine.
The fact is that 99.99 % of all of the C7s out there are sound. Some want you to believe to the contrary. Their motives are only known to themselves.
So this is about over now.
Many people have a bias against a large corporation. Just a fact of life.
When anyone wishes to assert a claim for anything there is usually a process for doing so.
It might not be a car warranty either.
There will always be two sides. Sometimes there is concurrence (agreement). Then again there can be disagreement.
There is a process for handling such disputes and a resolution as well.
Bystanders here have no facts, understanding of the law or what is in the Warranty. That does not stop them from believing that they do. So they opine.
The fact is that 99.99 % of all of the C7s out there are sound. Some want you to believe to the contrary. Their motives are only known to themselves.
So this is about over now.
#517
Le Mans Master
OP,
Unfortunately this is all your fault. It's very simple. I don't own a vette, but even after staying on these forums long enough I probably know more about this than you do which means you should have done your homework a little bit.
- Owners manual gives very VERY specific instructions on what you need to do when it comes to tracking this car. They even give you specific adjustments for wheel alignments for front and rear. You should have followed those instructions to the letter.
Unfortunately this is all your fault. It's very simple. I don't own a vette, but even after staying on these forums long enough I probably know more about this than you do which means you should have done your homework a little bit.
- Owners manual gives very VERY specific instructions on what you need to do when it comes to tracking this car. They even give you specific adjustments for wheel alignments for front and rear. You should have followed those instructions to the letter.
#518
Safety Car
On page 9-5 of the owner's manual it states "Be sure to follow all service procedures before driving the vehicle at track events or competitively." If the OP did in fact take the vehicle to his local dealer, prior to racing at a track, and asked his dealer what was necessary in order to track the vehicle, then it is reasonable to assume that the OP did in fact follow appropriate service procedures because he took it a certified GM dealership and the dealer said "Go Have Fun."
Since the OP was participating in driver education program at the track, did he sign a hold harmless agreement with the track or were there signs that the track that they are not be responsible for any damage to the vehicle in the course of operating the vehicle on their premises? Does the track have any responsibility for ensuring that the vehicle is properly prepared for the course? Name them in the suit as well....sue everyone until you get your engine replaced!
Since the OP was participating in driver education program at the track, did he sign a hold harmless agreement with the track or were there signs that the track that they are not be responsible for any damage to the vehicle in the course of operating the vehicle on their premises? Does the track have any responsibility for ensuring that the vehicle is properly prepared for the course? Name them in the suit as well....sue everyone until you get your engine replaced!
#519
Instructor
Wow...I've been following this thread since it started. It's making me very nervous. About placing my order for my 2015.
I sold my 2014 Torch Red to my neighbor 3 weeks ago because I wanted a 2015 Orange with the camera.
I sold my 2014 Torch Red to my neighbor 3 weeks ago because I wanted a 2015 Orange with the camera.
#520
Scraping the splitter.
Since the OP was participating in driver education program at the track, did he sign a hold harmless agreement with the track or were there signs that the track that they are not be responsible for any damage to the vehicle in the course of operating the vehicle on their premises? Does the track have any responsibility for ensuring that the vehicle is properly prepared for the course? Name them in the suit as well....sue everyone until you get your engine replaced!