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Infotainment screen problem

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Old Jun 3, 2015 | 11:50 AM
  #21  
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Had a slightly odd hiccup with mine (14 Coupe M7) over the weekend. Went to startup in the morning and the screen was black but with the orange rear view camera lines. No camera picture but jut the backup guide bars on a black image. Put M7 into 1st gear started driving a few blocks and stayed that way until I pulled over put into R (normal camera image appeared) then back into 1st and all good. ????
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Old Jun 3, 2015 | 12:41 PM
  #22  
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Another victim here...same symptoms....new screen in today....early C7 just started doing this ..get it done
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Old Jun 3, 2015 | 01:02 PM
  #23  
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I DONT HAVE WARRENTY..
What part #'s needed?
How much does the screen cost?
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Old Jun 3, 2015 | 02:42 PM
  #24  
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Originally Posted by Q8 c7
I DONT HAVE WARRENTY..
What part #'s needed?
How much does the screen cost?
Why no warranty? Even if you bought the first C7 made it can't be more than two years old. And even if you modded the drive train, the Infotainment screen should still be covered.
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Old Jun 3, 2015 | 02:44 PM
  #25  
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Originally Posted by BigJoe
Why no warranty? Even if you bought the first C7 made it can't be more than two years old. And even if you modded the drive train, the Infotainment screen should still be covered.
The car is imported from the usa..
Im in kuwait,the dealership here doesnt warrenty it.
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Old Jun 3, 2015 | 02:49 PM
  #26  
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Yea, yesterday my screen went completely blank!

I guess they are seeing the early model C7's popping up with this issue now. They are seeing so many replacements, they screens are on back order. It's funny-I thought back order only happen with Carbon Fiber pieces.......


Anyway, it's working today, so I'll wait it out.





One other question for you guys-when they did the screen reflash, I lost the box in the upper left hand corner that shows the radio station you're listening to, title and artist. Are you having that issue too?
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Old Jun 3, 2015 | 06:15 PM
  #27  
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I have a 2015 that I received October 2014. Today my screen went blank. No radio, Bluetooth, backup camera, turn signals make no sound. I actually have to put my phone up to my ear. What is this caveman crap?
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Old Jul 15, 2015 | 11:56 AM
  #28  
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Default Continuing problem with Infotainment screen.

Originally Posted by hotwheels65
I found the attached information on ALLDATA.com when our screen started to roll.
At 13000 miles developed flickering center screen problem as per Tech Bulletin PIC5934C. While we were waiting for the replacement screen (13600 miles) we had a flex plate/torque tube failure as described in the Tech Link article dated 11-07-14. A new flex plate and torque tube were installed to correct the drive line rattle. Dealer said they also replaced the complete radio to correct the screen flicker problem. When we went to pick up the car 15 days ago the screen would came down crooked 3/8 of an inch. Took back into shop. Next day dealer called and said it was a defective radio and would have to order another radio. Still waiting?
Question: If the radio and/or screen is replaced do you lose all your radio presets and saved Nav addresses? Are they stored in the Human Interface Module? Can the dealer down load and reinstall settings in new unit?
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Old Jul 15, 2015 | 02:51 PM
  #29  
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Originally Posted by hotwheels65
At 13000 miles developed flickering center screen problem as per Tech Bulletin PIC5934C. While we were waiting for the replacement screen (13600 miles) we had a flex plate/torque tube failure as described in the Tech Link article dated 11-07-14. A new flex plate and torque tube were installed to correct the drive line rattle. Dealer said they also replaced the complete radio to correct the screen flicker problem. When we went to pick up the car 15 days ago the screen would came down crooked 3/8 of an inch. Took back into shop. Next day dealer called and said it was a defective radio and would have to order another radio. Still waiting?
Question: If the radio and/or screen is replaced do you lose all your radio presets and saved Nav addresses? Are they stored in the Human Interface Module? Can the dealer down load and reinstall settings in new unit?
When my nav screen was replaced, I didn't lose any of my presets and saved addresses. Only my nav screen was replaced, not the entire radio module.
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Old Jul 15, 2015 | 05:34 PM
  #30  
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Are these 2014s or 2015s?
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Old Jul 16, 2015 | 10:18 PM
  #31  
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Originally Posted by LIE2ME
Are these 2014s or 2015s?
Ours is a 2014 s/n7817. Took delivery 12/21/13 but did not start driving until last weekend of March 2014.
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Old Jul 16, 2015 | 10:54 PM
  #32  
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Originally Posted by LIE2ME
Are these 2014s or 2015s?
Mine is 2014
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Old Jul 16, 2015 | 11:26 PM
  #33  
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Originally Posted by RussM05
Known problem. Contact your dealer. May be software reflash will resolve or need replacement
Software update and a new LCD fixed my problem.
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Old Aug 22, 2016 | 02:52 AM
  #34  
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this may sound funny. i just had the flicking problem in my 14 z51 today. i read where i can just lightly honk the horn and it will go away. i tried it and it work right away. anyone else did this?
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Old Feb 13, 2017 | 12:32 AM
  #35  
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Had the same problem on my 2017 Z51 stingray LT2 but with navigation and digital recorder (Delivered Aug 2016). nothing works except the occassional luck with rear view camera which also doesn't fire up once i remove it from reverse.

had taken to dealership last week and they said that this is a rare instance (obviously its not as i see from the thread here) and they will call me back once the replacement screen arrives. Apparently this is VIN specific replacement. The tech changed the radio controls to my steering. Flip side, i dont have the other options on my speedo display (tire pressure, trip info, mileage etc). i haven't heard back from them yet...

waiting as of now.
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