Infotainment screen problem
Thread Starter
Melting Slicks
Joined: Sep 2009
Posts: 2,414
Likes: 214
From: Sarasota Florida
Infotainment screen problem. It's back!
Took a hard left turn and my infotainment screen started acting like an old-fashioned TV with a vertical hold problem. After I parked it for an hour, seems OK. Loose wire?
Update:
I spoke to the service manager at my dealer. He said he had heard of the problem with other Stingrays, but said he may be a one-time glitch and might not happen again. Well, from reading this forum, I was sure it would come back, It's not a one-time glitch. Yesterday, on my way home, it started rolling again, like an old TV with a bad vertical hold. I had to put the screen down because it's very distracting.
My question is: How long does it take the dealer to fix this problem? My drive to the dealer is one hour each way and so, I have to take a day off work.
Update:
I spoke to the service manager at my dealer. He said he had heard of the problem with other Stingrays, but said he may be a one-time glitch and might not happen again. Well, from reading this forum, I was sure it would come back, It's not a one-time glitch. Yesterday, on my way home, it started rolling again, like an old TV with a bad vertical hold. I had to put the screen down because it's very distracting.
My question is: How long does it take the dealer to fix this problem? My drive to the dealer is one hour each way and so, I have to take a day off work.
Last edited by SRQStingray; Oct 31, 2014 at 06:48 AM. Reason: update
Race Director
Joined: Jul 2010
Posts: 10,548
Likes: 176
From: Upstate NY
Could be a connection, or maybe something was jarred in the corner. I have seen other posts of similar problems that occurred once, then went away on the next restart. At any rate, you have a warranty. Not to worry.
Burning Brakes
Joined: May 2013
Posts: 1,059
Likes: 117
From: Pennsylvania and New Jersey Shore
I had the same thing happen. Went in for a reflash. 2 months later it came back worse than ever. They then replaced the screen with a whole new unit. Took 1 day. It's been perfect ever since. Good luck.
Race Director
Joined: Jun 2000
Posts: 13,733
Likes: 66
From: Hurst, TX USA
I've had the same symptoms a few times. Problem starts out really bad, makes the screen almost unreadable. But in the next 15-20 minutes it gets better and better until it is back to normal. I'll mention it to the dealer next oil change, but if it's not doing it then will they do anything? Or will they chalk it up to "cannot reproduce"?
Burning Brakes
Joined: Dec 2003
Posts: 974
Likes: 0
From: Boca Raton Florida
Thread Starter
Melting Slicks
Joined: Sep 2009
Posts: 2,414
Likes: 214
From: Sarasota Florida
Thanks, Marissa. I will watch it for a few days and if necessary, take it to Stingray Chevrolet. It was strange in that a sharp left turn cause the problem. Seems like a bad connector or loose wire.
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Racer
Joined: Mar 2005
Posts: 356
Likes: 1
From: Fort Myers FL
After a week of this, I waited til it started on my way home and went to dealer. Pulled in without shutting down so tech could see it.
I ended up with a new screen. Works perfect again.
Thread Starter
Melting Slicks
Joined: Sep 2009
Posts: 2,414
Likes: 214
From: Sarasota Florida
Hey Professor! I had same problem. Intermittent display issues and vertical scroll that would go dark at times. It was doing this on any page even during backup cam mode.
After a week of this, I waited til it started on my way home and went to dealer. Pulled in without shutting down so tech could see it.
I ended up with a new screen. Works perfect again.
After a week of this, I waited til it started on my way home and went to dealer. Pulled in without shutting down so tech could see it.
I ended up with a new screen. Works perfect again.
Race Director
Joined: Mar 2010
Posts: 15,986
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Thanks,
Jeff M
Chevrolet Customer Care
8th Gear
Joined: Aug 2014
Posts: 8
Likes: 1
From: Clarence NY
Took a hard left turn and my infotainment screen started acting like an old-fashioned TV with a vertical hold problem. After I parked it for an hour, seems OK. Loose wire?
Update:
I spoke to the service manager at my dealer. He said he had heard of the problem with other Stingrays, but said he may be a one-time glitch and might not happen again. Well, from reading this forum, I was sure it would come back, It's not a one-time glitch. Yesterday, on my way home, it started rolling again, like an old TV with a bad vertical hold. I had to put the screen down because it's very distracting.
My question is: How long does it take the dealer to fix this problem? My drive to the dealer is one hour each way and so, I have to take a day off work.
Update:
I spoke to the service manager at my dealer. He said he had heard of the problem with other Stingrays, but said he may be a one-time glitch and might not happen again. Well, from reading this forum, I was sure it would come back, It's not a one-time glitch. Yesterday, on my way home, it started rolling again, like an old TV with a bad vertical hold. I had to put the screen down because it's very distracting.
My question is: How long does it take the dealer to fix this problem? My drive to the dealer is one hour each way and so, I have to take a day off work.
Intermediate
Joined: May 2015
Posts: 49
Likes: 2
From: Dallas Texas
Took a hard left turn and my infotainment screen started acting like an old-fashioned TV with a vertical hold problem. After I parked it for an hour, seems OK. Loose wire?
Update:
I spoke to the service manager at my dealer. He said he had heard of the problem with other Stingrays, but said he may be a one-time glitch and might not happen again. Well, from reading this forum, I was sure it would come back, It's not a one-time glitch. Yesterday, on my way home, it started rolling again, like an old TV with a bad vertical hold. I had to put the screen down because it's very distracting.
My question is: How long does it take the dealer to fix this problem? My drive to the dealer is one hour each way and so, I have to take a day off work.
Update:
I spoke to the service manager at my dealer. He said he had heard of the problem with other Stingrays, but said he may be a one-time glitch and might not happen again. Well, from reading this forum, I was sure it would come back, It's not a one-time glitch. Yesterday, on my way home, it started rolling again, like an old TV with a bad vertical hold. I had to put the screen down because it's very distracting.
My question is: How long does it take the dealer to fix this problem? My drive to the dealer is one hour each way and so, I have to take a day off work.
Instructor
Joined: Dec 2013
Posts: 114
Likes: 14
From: SAN DIEGO CA
I'm experiencing same problem. See the video I've added in this other thread: https://www.corvetteforum.com/forums...een-issue.html
Last edited by zdr2k; Jun 3, 2015 at 09:05 AM. Reason: added picture
Intermediate
Joined: May 2015
Posts: 49
Likes: 2
From: Dallas Texas
In my case, they've attempted to do the reflash. It worked for 1 day and then issue started happening once again. They are replacing the whole navigation screen as we speak (I am at the dealer now), car should be ready by noon according to the dealer. Fingers crossed nothing else goes wrong...
CORVETTE TODAY Show Host
Joined: Oct 2013
Posts: 26,004
Likes: 7,882
From: Kansas City, Missouri
CORVETTE TODAY Host
St. Jude Donor'15
^^^^ Matt, they did the exact same thing with me. The reflash didn't help. The problem with mine is that they ordered the screen but there's a back order on them because this problem has become so prevalent. I'm not sure when my new screen will arrive.
Intermediate
Joined: May 2015
Posts: 49
Likes: 2
From: Dallas Texas
After the failed reflash attempt, I brought the car back to the dealer last Tuesday, May 26th. It took 8 days for the screen to arrive here at the dealer. They are installing it today.
