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2015 Electrical/Problems with dispay/dash

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Old Nov 10, 2014 | 07:29 PM
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Default 2015 Electrical/Problems with dispay/dash

My week old C7 has to go back to dealership. Anyone else have this problem. Display flickers, gauges go to 0 while driving, no a/c control, passenger door needs to be slammed 3-4 times to close properly, drive mode reverts to Track mode on its own
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Old Nov 10, 2014 | 08:15 PM
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That is scary. I has been my experience that if electronics don't work initially they never will. My car just had a Chevrolet MyLink issue and I was ready to trade it in. (turned out to be an iPhone problem [pairing link got corrupted]). The system did work initially for six months before I started to lose functions. Now all is fine! I hope your electronic systems start working (they are incredible when they do). If repair starts to drag on, trade it.
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Old Nov 10, 2014 | 08:46 PM
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Sounds like a flakey connection somewhere. It may take some time, but I bet they will find it and get it corrected.

As for the door, mine was like that for the first few hundred miles. Annoying, but the seals eventually loosened up. (But I'm still waiting on the rear hatch to loosen up. )
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Old Nov 10, 2014 | 09:58 PM
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Originally Posted by Butch_N
My week old C7 has to go back to dealership. Anyone else have this problem. Display flickers, gauges go to 0 while driving, no a/c control, passenger door needs to be slammed 3-4 times to close properly, drive mode reverts to Track mode on its own
Butch_N,

My apologies regarding your various C7 concerns. Although I understand your displeasure, it's great that you've proactively reached out to your dealer for an official diagnosis. Keep us in the loop and updated on your service visit. If necessary, I can contact the dealer's Customer Experience Managers if you have additional questions. We'll look forward to your updates .

William R.
Chevrolet Customer Care
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Old Nov 10, 2014 | 11:39 PM
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About the door...

The driver's door on my '00 Silverado wouldn't close without slamming it if the windows were up when new. If the window was down only a quarter of an inch, it would close easily. Passenger side closed easily every time with windows up tight.

The dealer tried adjusting it several times over the first month, then told me to wait until the seals "settled in". Guess what....I'm still waiting.
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Old Nov 11, 2014 | 08:15 AM
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Originally Posted by Larry/car
That is scary. I has been my experience that if electronics don't work initially they never will...I hope your electronic systems start working (they are incredible when they do). If repair starts to drag on, trade it.
I purchased a 2008 Jaguar XK convertible. It was the most beautiful automobile car I had ever seen (before my C7 that is..).. Indigo blue, gray leather; I loved that car....

Then the electrical Gremlins started their cruel and evil tricks...

The LCD panels started going black, then coming back, the top would go halfway up (or down) then stop and have to be manually wrenched into the down position so I could get the back to the dealer to be reset. The car would suddenly drain the battery fully in the dead of night and I could not even pop the locks to get into the car. Talk about batteries, how about four batteries in less than 18 months, the last three I had to pay for since the dealer found "nothing wrong". In fact, the dealer never could find the problem and had me half convinced the electrical issues were all in my head...

I finally traded the car for my first Corvette (a 2012 coupe) and obviously never looked back. Oh, BTW, I recently did a CarFax on the Jag and discovered it has been through a minimum of four more owners since I got rid of it...

Moral of the story? If the electrical does not get fixed right the first time, keep bringing it back. Do what I did not and that is keep pushing until the car is either fixed correctly, or the lemon law kicks in. These C7s are amazing cars and are so far holding up really well, but they are still machines and in the end a bad one does sometimes get through...
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Old Nov 11, 2014 | 01:17 PM
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Originally Posted by Butch_N
My week old C7 has to go back to dealership. Anyone else have this problem. Display flickers, gauges go to 0 while driving, no a/c control, passenger door needs to be slammed 3-4 times to close properly, drive mode reverts to Track mode on its own
Take it to your dealer asap. You don't want to be left stranded if something else goes wrong.
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Old Nov 11, 2014 | 01:38 PM
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Are you sure it reverts to Track or do you mean Touring. Mine goes to touring sometimes. I have had the display get stuck like the car is just starting up one time (shows all the warning icons including the parking brake one). Shut the car down and restarted it. Have not seen it since. The passenger door is hard to close still but it gets better. It's air lock causing that.
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Old Nov 11, 2014 | 02:46 PM
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Yep my radio and dash were all messed up flickering for a hour.
Then stopped still doing Ok!

GM is/was out of there minds adding so much junk cheap unneeded electronic's to go wrong to the dash
system.
Then stupid features like a 3 honk that has no idea if the fob is in or out.

The multi displays Game boy style with the steering wheel buttons. The button switches be worn and toast at 50k if used a lot.
4-5 steps to look at and reset your trip meter? 1 button is better!
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Old Nov 13, 2014 | 02:03 PM
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Dealer found a laundry list of codes.
They cleared did a "Global Rest" test drove for 20 miles.
No more issues we picked up.
I have car today all seems ok .
Except my link not displaying SMS from iPhone 6 ??
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Old Nov 13, 2014 | 07:13 PM
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Originally Posted by Butch_N
Dealer found a laundry list of codes.
They cleared did a "Global Rest" test drove for 20 miles.
No more issues we picked up.
I have car today all seems ok .
Except my link not displaying SMS from iPhone 6 ??
Butch_N,

My apologies regarding your electrical dash/display concerns. Thanks for your update! It's great to hear that the dealer addressed your concerns and now service is complete. Please let us know how the vehicle operates moving forward and don't hesitate to message us if any additional questions arise. If necessary, I can contact the dealer's Customer Experience Managers if you have additional concerns.

William R.
Chevrolet Customer Care

Last edited by Chevy Cust Svc; Nov 13, 2014 at 07:15 PM.
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Old Nov 13, 2014 | 07:19 PM
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Originally Posted by Chevy Cust Svc
Butch_N,

My apologies regarding your electrical dash/display concerns. Thanks for your update! It's great to hear that the dealer addressed your concerns and now service is complete. Please let us know how the vehicle operates moving forward and don't hesitate to message us if any additional questions arise. If necessary, I can contact the dealer's Customer Experience Managers if you have additional concerns.

William R.
Chevrolet Customer Care
Will do . I also own a Mercedes and every time we visits dealership car is returned washed and clean .
My dealer had car outside for a day or so and it was not cleaned when returned is that normal for a $70k car ? PS. Merc cost much less -Just curious. My first GM product .
Thanks
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Old Nov 13, 2014 | 10:58 PM
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Originally Posted by Butch_N
Will do . I also own a Mercedes and every time we visits dealership car is returned washed and clean .
My dealer had car outside for a day or so and it was not cleaned when returned is that normal for a $70k car ? PS. Merc cost much less -Just curious. My first GM product .
Thanks
Butch_N,

We definitely want your first GM product experience to be memorable and I apologize if you were expecting a vehicle wash that never occurred. You may want to communicate this with the dealer to see what may have been the reasoning. Don't hesitate to contact us anytime with additional questions.

William R.
Chevrolet Customer Care
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Old Nov 14, 2014 | 08:33 AM
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Crapped out again
Back to dealer hope they can fix it this time .
Reset did not work
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Old Nov 14, 2014 | 06:39 PM
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My fingers are crossed for you brother, they really are...
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Old Nov 17, 2014 | 03:42 PM
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Update: Per service manager they re-flashed/programmed BCM body control module.They test drove 70 miles more miles than I did ??
apparently they have to test drive for 30 miles after flash let it sit and drive it another 30 ????.
Car will sit over night- they will start up in the morning to see if issue re occurs and drive in lot . I didn't want them putting on more miles.
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Old Nov 17, 2014 | 04:18 PM
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Do you get a warranty extension for the miles they have to drive it?
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Old Nov 17, 2014 | 04:41 PM
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I’d be careful what you ask for on the car wash. They might send it through an automatic car wash.

I know some of the dealers in my area partner with the auto car washers. I can see them sending someone to one of these with your car. Might be OK, but I don’t think I would chance it.
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Old Nov 19, 2014 | 08:45 AM
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UPDATE : Car is back no PI .they unplugged BCM connector greased and re seated. Flashed software . Seems to OK will update if not .
Car was hand washed
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Old Nov 28, 2014 | 11:11 AM
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Originally Posted by Butch_N
UPDATE : Car is back no PI .they unplugged BCM connector greased and re seated. Flashed software . Seems to OK will update if not .
Car was hand washed
Crap is back again 😞hopefully they fix
Or I'm going to file a Lemmon law
3 rd time in for same fault

Last edited by Butch_N; Nov 28, 2014 at 11:17 AM.
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