Gauges not working
Thread Starter
Melting Slicks
Joined: Jan 2010
Posts: 2,205
Likes: 67
From: Cumming GA
Gauges not working
Went out to lunch this afternoon and everything was fine. Jump in the car to head back to work and only the nav screen came on, HUD, analogue gauges and LCD display were not operation as well as the steering wheels controls. Restarted the car a couple times and finally the LCD screen and steering wheel controls started to function, but the analogue gauges are still dead.
Now the question is, do I drive this thing to the dealership or is there something I can do in the parking lot at work? Has anyone had this issue?
Now the question is, do I drive this thing to the dealership or is there something I can do in the parking lot at work? Has anyone had this issue?
Thread Starter
Melting Slicks
Joined: Jan 2010
Posts: 2,205
Likes: 67
From: Cumming GA
Race Director
Joined: Mar 2010
Posts: 16,012
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Went out to lunch this afternoon and everything was fine. Jump in the car to head back to work and only the nav screen came on, HUD, analogue gauges and LCD display were not operation as well as the steering wheels controls. Restarted the car a couple times and finally the LCD screen and steering wheel controls started to function, but the analogue gauges are still dead.
Now the question is, do I drive this thing to the dealership or is there something I can do in the parking lot at work? Has anyone had this issue?
Now the question is, do I drive this thing to the dealership or is there something I can do in the parking lot at work? Has anyone had this issue?
I'm sorry to hear about your gauges not functioning properly. I understand how displeasing this would be and realize you're seeking opinions about it. However, if you'd like to consider getting an official GM diagnosis, please message me privately as I can reach out to the dealer's Customer Experience Managers (CEM) for additional assistance. If you'd like to contact us privately, we'd be happy to discuss this with you further.
William R.
Chevrolet Customer Care
Thread Starter
Melting Slicks
Joined: Jan 2010
Posts: 2,205
Likes: 67
From: Cumming GA
Well, I waited until after all my meetings and restarted the car and now everything appears to be working. Not a gremlin that I wanted to experience, but hopefully its' a one time thing.
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It's great to hear that everything appears normal now and your 'Vette is operating as designed. Moving forward, please let us know how it operates and don't hesitate to message us if any additional questions arise.
Kindly,
William R.
Chevrolet Customer Care
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Hope you're right and this was a one time incident.
Pro
Joined: Jun 2014
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Thread Starter
Melting Slicks
Joined: Jan 2010
Posts: 2,205
Likes: 67
From: Cumming GA
Well, what luck. Wife and I took a trip to Bowling Green to visit the plant and museum. On our way home, stopped to look at some restored military planes and of course the car decides to act up. No screen, gauges or steering wheel controls again. Took it to the dealership in BG and after 30 minutes it all started working again.
Pro
Joined: Nov 2012
Posts: 683
Likes: 140
From: Cookeville TN
Going on 2 weeks for me, no problems after the first time. I did remove the battery cable but it was on tight to begin with so I feel certain it will return at some point and a fix will be issued if enough complaints are heard.........I know a trip to the dealership is worthless at this point but they need to know.
Melting Slicks
Joined: Mar 2013
Posts: 3,104
Likes: 626
From: Baton Rouge LA
There's a recent software update that may address the issues described here. Last week, after two months of flawless operation, my car evoked a blank screen and shortly thereafter the screen stuck on the incoming call view after a phone call was finished. I cleared both by hitting the Menu hardware button below the center screen. Both of these symptoms are described in the software update:
Doc. ID 4104798
#IP1436
PI1375B
Fix for "Blank Display, NAV Screen Audio Content Unavailable via Speech Recognition, Display Screen Stuck on Incoming Call View After Phone Call Finished."
I have an appt. with the dealer tomorrow for this update and a first oil change. The former sometimes takes a while to complete, I'm told, as much as two hours. When I talked to the SM last week he was aware of this update.
Doc. ID 4104798
#IP1436
PI1375B
Fix for "Blank Display, NAV Screen Audio Content Unavailable via Speech Recognition, Display Screen Stuck on Incoming Call View After Phone Call Finished."
I have an appt. with the dealer tomorrow for this update and a first oil change. The former sometimes takes a while to complete, I'm told, as much as two hours. When I talked to the SM last week he was aware of this update.
Thread Starter
Melting Slicks
Joined: Jan 2010
Posts: 2,205
Likes: 67
From: Cumming GA
Thanks for the info, I do have an oil changed schedule here for tomorrow with my normal dealership. The Bowling Green dealership wrote up the paperwork and acknowledged that the issue happened and said they would help.
Thread Starter
Melting Slicks
Joined: Jan 2010
Posts: 2,205
Likes: 67
From: Cumming GA
Had the fix PI1436 done according to my documentation. Hopefully that fixes the problem for good.
They also did Mobil 1 for the oil change without hesitation. Glad it was a smooth experience.
They also did Mobil 1 for the oil change without hesitation. Glad it was a smooth experience.