Instrument lights - Problems
Thread Starter
Racer
Joined: Nov 2008
Posts: 310
Likes: 55
From: Brentwood CA
Instrument lights - Problems
Anyone having this problem. Driving along in broad day light and suddenly instrument lights go out. Keep driving, no change in weather, and suddendly they come on again. This has happened at night also. Not touching anything in the process. Sometimes out for 10 plus minutes. In the daytime hours I tried covering the light sensor on top of dash that controls the headlight auto illumination but no help, dash lights did not come on. The navigation screen is affected at the same time the instrument lights are going on and off. Does not happen frequently but is maddening and dangerous when occuring at night. Help????
Le Mans Master
Joined: Jun 2000
Posts: 5,555
Likes: 9
From: Indiana
Anyone having this problem. Driving along in broad day light and suddenly instrument lights go out. Keep driving, no change in weather, and suddendly they come on again. This has happened at night also. Not touching anything in the process. Sometimes out for 10 plus minutes. In the daytime hours I tried covering the light sensor on top of dash that controls the headlight auto illumination but no help, dash lights did not come on. The navigation screen is affected at the same time the instrument lights are going on and off. Does not happen frequently but is maddening and dangerous when occuring at night. Help????
Race Director
Joined: Mar 2010
Posts: 16,012
Likes: 828
Anyone having this problem. Driving along in broad day light and suddenly instrument lights go out. Keep driving, no change in weather, and suddendly they come on again. This has happened at night also. Not touching anything in the process. Sometimes out for 10 plus minutes. In the daytime hours I tried covering the light sensor on top of dash that controls the headlight auto illumination but no help, dash lights did not come on. The navigation screen is affected at the same time the instrument lights are going on and off. Does not happen frequently but is maddening and dangerous when occuring at night. Help????
We're sorry to hear your instrument lights intermittently go out on you. Have you had your local Chevy dealership take a look at this concern for you? They would be in the best position to diagnose this concern. We would be happy to get you in touch with them. Please PM us with your name, contact information, VIN, mileage and dealership name if you would like us to do so.
Thank you,
Jeff M
Chevrolet Customer Care
Safety Car
Joined: Aug 2004
Posts: 4,083
Likes: 190
From: IL / FL .
If it's a 2015 model there is a service bulletin for intermittent dash problems (a reflash). If it is not happening when you bring the car to the dealer be sure to have him check his service bulletins and PI's (preliminary information bulletins).
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Last edited by ZL-1; May 20, 2015 at 12:53 PM.
Thread Starter
Racer
Joined: Nov 2008
Posts: 310
Likes: 55
From: Brentwood CA
Instrument lights - Problem
Thanks Jeff I would appreciate any help. Car is 2014 with 12500 miles on it and trouble free in all other regards. I love it.
VIN # is 1G1YD2079E51175--. I haven't taken it to a dealer for the reason mentioned in the first response. Chances of it occuring while they test drive it are slim to none. It has only happened a couple of times until my last (2 weeks ago) cross country trip. In 30 hours of driving over 3 days it occured once on one day and twice on the second day.
I hear that there is a service notice out for 2015 models for this problem. Should I mention that to my dealer in hopes that it is a similar fix? If so, can you supply the bulletin # so that I can referrence it??
Thanks again.
Gary
VIN # is 1G1YD2079E51175--. I haven't taken it to a dealer for the reason mentioned in the first response. Chances of it occuring while they test drive it are slim to none. It has only happened a couple of times until my last (2 weeks ago) cross country trip. In 30 hours of driving over 3 days it occured once on one day and twice on the second day.
I hear that there is a service notice out for 2015 models for this problem. Should I mention that to my dealer in hopes that it is a similar fix? If so, can you supply the bulletin # so that I can referrence it??
Thanks again.
Gary
Hey c6rod,
We're sorry to hear your instrument lights intermittently go out on you. Have you had your local Chevy dealership take a look at this concern for you? They would be in the best position to diagnose this concern. We would be happy to get you in touch with them. Please PM us with your name, contact information, VIN, mileage and dealership name if you would like us to do so.
Thank you,
Jeff M
Chevrolet Customer Care
We're sorry to hear your instrument lights intermittently go out on you. Have you had your local Chevy dealership take a look at this concern for you? They would be in the best position to diagnose this concern. We would be happy to get you in touch with them. Please PM us with your name, contact information, VIN, mileage and dealership name if you would like us to do so.
Thank you,
Jeff M
Chevrolet Customer Care
Safety Car
Joined: Jan 2015
Posts: 3,941
Likes: 499
From: Northern Virginia
This happened to me twice today. Never happened before. I hope it doesn't happen today, but I probably won't be that lucky. I love the car, but I'm a bit disappointed in some of the issues that make it through Chevy QC.
Race Director
Joined: Mar 2010
Posts: 16,012
Likes: 828
Thanks Jeff I would appreciate any help. Car is 2014 with 12500 miles on it and trouble free in all other regards. I love it.
VIN # is 1G1YD2079E51175--. I haven't taken it to a dealer for the reason mentioned in the first response. Chances of it occuring while they test drive it are slim to none. It has only happened a couple of times until my last (2 weeks ago) cross country trip. In 30 hours of driving over 3 days it occured once on one day and twice on the second day.
I hear that there is a service notice out for 2015 models for this problem. Should I mention that to my dealer in hopes that it is a similar fix? If so, can you supply the bulletin # so that I can referrence it??
Thanks again.
Gary
VIN # is 1G1YD2079E51175--. I haven't taken it to a dealer for the reason mentioned in the first response. Chances of it occuring while they test drive it are slim to none. It has only happened a couple of times until my last (2 weeks ago) cross country trip. In 30 hours of driving over 3 days it occured once on one day and twice on the second day.
I hear that there is a service notice out for 2015 models for this problem. Should I mention that to my dealer in hopes that it is a similar fix? If so, can you supply the bulletin # so that I can referrence it??
Thanks again.
Gary
No problem, Gary we are here to help. I apologize for any confusion, but we work by private message to better assist our customers. In addition, we recommend that you remove your VIN for your protection. Please send us a private message with your full name, phone number, and the name of your involved dealership to better assist you. Have a great night and we will be looking for your message.
All the best,
Brandon M.
Chevrolet Customer Care
Safety Car
Joined: Jan 2015
Posts: 3,941
Likes: 499
From: Northern Virginia
No problem, Gary we are here to help. I apologize for any confusion, but we work by private message to better assist our customers. In addition, we recommend that you remove your VIN for your protection. Please send us a private message with your full name, phone number, and the name of your involved dealership to better assist you. Have a great night and we will be looking for your message.
All the best,
Brandon M.
Chevrolet Customer Care
All the best,
Brandon M.
Chevrolet Customer Care
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Thread Starter
Racer
Joined: Nov 2008
Posts: 310
Likes: 55
From: Brentwood CA
Instrument lights - Problem
Thanks for the reminder but as you can see I did not put in my complete VIN #. Enough to see where it was in build but not whole number. I assumed this was cautious enough.
1st Gear
Joined: May 2015
Posts: 1
Likes: 0
Having the issue!
Im having the same issue with mine,2015 Z51. Please advise if you get this issue resolved. I'm dealer shy without something specific to direct them to.
Thanks
Thanks
Anyone having this problem. Driving along in broad day light and suddenly instrument lights go out. Keep driving, no change in weather, and suddendly they come on again. This has happened at night also. Not touching anything in the process. Sometimes out for 10 plus minutes. In the daytime hours I tried covering the light sensor on top of dash that controls the headlight auto illumination but no help, dash lights did not come on. The navigation screen is affected at the same time the instrument lights are going on and off. Does not happen frequently but is maddening and dangerous when occuring at night. Help????