2015 Maintenance Plan question?
Thread Starter
Instructor
Joined: Jan 2003
Posts: 120
Likes: 0
From: Middle TN
2015 Maintenance Plan question?
My local dealer is telling me they won't change the oil/filter until 6K miles or 20% or less Engine Oil Life. They told me this is GM's policy. I was hoping to not have to wait this long for the first oil/filter change. Any recommendations other than paying for the first oil change?
Thanks in advance for your help!
Thanks in advance for your help!
Race Director
Joined: Jan 2014
Posts: 10,709
Likes: 7,102
From: Fulshear, TX
Find a different dealership. Many of the dealerships we're using have no such policy and will change your oil at any point. My dealership said they'd give me all 4 oil changes the same day if I really wanted 
Thread Starter
Instructor
Joined: Jan 2003
Posts: 120
Likes: 0
From: Middle TN
I had seen postings to that effect and was curious if I could take a GM policy to my local dealer.
Burning Brakes
Joined: Jul 2004
Posts: 1,032
Likes: 173
From: Upstate NY
From GM:
As you are aware, all 2014/2015 Corvettes come with Chevrolet Complete Care which covers 2 years/24,000 miles of select required maintenance. Previously, up to 4 service events were allowed under the program guidelines in the 2-year/24,000-mile period. With the change in the maintenance schedule being effective immediately, an additional oil change allowance will be added to 2014/2015 Z51 and Z06 Corvettes, increasing the amount of coverage to 2 years/24,000 miles, up to 5 service events.
Please make sure all dealership personnel are aware of this change.
To: Chevrolet, Buick, and GMC Dealers
The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Executive CAC at (855) 435-7284 or email helpacustomer@gm.com for reimbursement.
__________________
Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346
The notification is there under the number above. Published today, 1/13/15.
If you have any issues with your dealer call: (855) 435-7284
(855) 435-7284
(Chevrolet if any problems)
As you are aware, all 2014/2015 Corvettes come with Chevrolet Complete Care which covers 2 years/24,000 miles of select required maintenance. Previously, up to 4 service events were allowed under the program guidelines in the 2-year/24,000-mile period. With the change in the maintenance schedule being effective immediately, an additional oil change allowance will be added to 2014/2015 Z51 and Z06 Corvettes, increasing the amount of coverage to 2 years/24,000 miles, up to 5 service events.
Please make sure all dealership personnel are aware of this change.
To: Chevrolet, Buick, and GMC Dealers
The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Executive CAC at (855) 435-7284 or email helpacustomer@gm.com for reimbursement.
__________________
Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346
The notification is there under the number above. Published today, 1/13/15.
If you have any issues with your dealer call: (855) 435-7284
(855) 435-7284
(Chevrolet if any problems)
Melting Slicks
Joined: Jun 2004
Posts: 2,130
Likes: 54
From: Granbury, Pecan Plantation TX
Thread Starter
Instructor
Joined: Jan 2003
Posts: 120
Likes: 0
From: Middle TN
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Thread Starter
Instructor
Joined: Jan 2003
Posts: 120
Likes: 0
From: Middle TN
I just received a phone call from the executive division of Chevy's Customer Care Department. I was advised that due to our Premium vehicles that my inquiry went to the Executive Division. I was assured that they will contact my local dealer tomorrow and arrange for me to get an early service. Very Impressive and thanks to everyone for their advise and assistance.
