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My C7 needs a new windshield. GM says unavailable till February ( no exact date ). For a model still being produced , this doesn't give a warm feeling for parts availability down the road.
My C7 needs a new windshield. GM says unavailable till February ( no exact date ). For a model still being produced , this doesn't give a warm feeling for parts availability down the road.
Let's see, probably 100,000 C7's produced and no windshields?
Great product support GM!
Hmmm, maybe due to a new design or new supplier to solve the windshields being reported on this forum of failing or delaminating across the top......pix have been posted of failures and delamination on previous threads........always the optimist !
Bro.. It's not even gonna be available in February. They will know WHEN it will be available in February. But they won't actually be available until a later date. I know this because I have been trying to get a windshield now for the past 2 months and guess what I CAN'T! It blows my mind how this car is still in production but a simple windshield isn't available to be replaced. What kinda bs is that??
I imagine GM is just like other large corporations. Spare parts supply and manufacturing supply are run by two different departments. One worries about the plant and the other worries about providing parts to dealers, etc. Contracts with suppliers are negotiated separately based on the needs of the two organizations. Manufacturing has a pretty good idea of the volumes they will need over specific time periods while spares inventory is more of a guessing game. Manufacturing knowing it's demand cycle can project needs into the future and sequence contracts to provide a continuous delivery of parts to the plant as needed. The suppliers then respond to spare parts contracts/orders based on their remaining production capacity. Spares supplies always suck off the hind teat.
Yes, logistics people can estimate the spares demand fairly accurately but surprises can destroy those estimates and they still have to fit into the supplier's capacity.
A windshield was ordered October 3, 2016 for my 2015 Coupe. It arrived January 16, 2017, and scheduled for installation Monday January 23, 2017.
I am not impressed with the amount of time it took, to get a windshield for still in production car.
if you go aftermarket you can get a quality shield from PPG and LOF,stay far away from Safevue- that's Safelites garbage brand. I worked for an automotive glass distributor in the 90s for 9 years
Last edited by BlueDevilZ51; Jan 19, 2017 at 03:28 PM.
Were you satisfied with the windshield replace.
Who performed the windshield replace?
COMPLETELY SATIFIED. I brought it to Surburban Chevrolet in Sandy Oregon, you may know them as "Trunk Monkey", a forum vendor. They have a local glass company that they've used for years that have replaced many C7 windshields. The installer really took great care removing then wrapping parts he removed to avoid any damage or scratches. He was a master at applying the adhesive too and had a special applicator that dispensed the correct amount of adhesive per GM spec.
As an side note, the reason I brought my car to the dealer instead of the glass company was if something went wrong the dealer was on the hook to fix it and that avoids a BIG PITA for me.
I had mine replaced by Safelite due to a run in with a gravel truck, and I was also outside of the two year timeframe that my insurance covers OEM glass. I had an aftermarket HUD windshield installed by a very professional, knowledgable, and thorough technician at their location. They had me personally inspect the windshield before install, and he even invited me to come watch the process (at which point I removed the roof to give him more space and helped by removing my blendmount). It was honestly a great experience and I couldn't be happier with the result. I have before and after photos of the HUD that I need to find, but suffice it to say it's perfect with zero imaging issues.
COMPLETELY SATIFIED. I brought it to Surburban Chevrolet in Sandy Oregon, you may know them as "Trunk Monkey", a forum vendor. They have a local glass company that they've used for years that have replaced many C7 windshields. The installer really took great care removing then wrapping parts he removed to avoid any damage or scratches. He was a master at applying the adhesive too and had a special applicator that dispensed the correct amount of adhesive per GM spec.
As an side note, the reason I brought my car to the dealer instead of the glass company was if something went wrong the dealer was on the hook to fix it and that avoids a BIG PITA for me.
Thank you for answering my questions.
I understand the full process in the assembly plant of windshield installation and wanted to know if you were completely satisfied with an outside repair operation.
As you know the windshield is Federal Motor Vehicle Safety Standard (FMVSS) and actually holds up the vehicle in a roll over.
Sounds like the urethane bead height/width was proper.
My C7 needs a new windshield. GM says unavailable till February ( no exact date ). For a model still being produced , this doesn't give a warm feeling for parts availability down the road.
I am in the same boat you are. My car has been without a windshield since November. I'm pushing over 2 months already while my baby sits in shop.
The fact that C7 replacement OEM windshields are so hard to find amazes me. It only took me a couple of days to have the OEM windshield pictured below shipped from Winnebago and installed. They only build about 100 of these a year, it was in stock, and this is a damned big piece of glass.
A windshield was ordered October 3, 2016 for my 2015 Coupe. It arrived January 16, 2017, and scheduled for installation Monday January 23, 2017.
I am not impressed with the amount of time it took, to get a windshield for still in production car.
Tom, that is horrible, like I stated earlier, I've been waiting 2 months already ... but what is interesting is they sent you one in January even when they say none are being made currently, so where didn't they magically get the stock for yours. Someone in higher places is not telling the whole story here.
I have a fax from gm that states mine is to arrive Jan 24th but that day has been pushed back. So you delievery date is not far off mine, except you actually received it. Where did you order from exactly?
Tom, that is horrible, like I stated earlier, I've been waiting 2 months already ... but what is interesting is they sent you one in January even when they say none are being made currently, so where didn't they magically get the stock for yours. Someone in higher places is not telling the whole story here.
I have a fax from gm that states mine is to arrive Jan 24th but that day has been pushed back. So you delievery date is not far off mine, except you actually received it. Where did you order from exactly?
My windshield is a warranty replacement. It was ordered thru my selling dealer.
My C7 needs a new windshield. GM says unavailable till February ( no exact date ). For a model still being produced , this doesn't give a warm feeling for parts availability down the road.
Had mine replaced a couple of weeks ago. Had a crack in the upper left side (passenger side)...went to dealer...dealer said one week. One week later - new windshield...GM brand.
I had my C7 for approximately 10 months...windshield pick up a lot of road rash, pits, marks, etc. Drives like a new car now...very clear vision.
I imagine GM is just like other large corporations. Spare parts supply and manufacturing supply are run by two different departments. One worries about the plant and the other worries about providing parts to dealers, etc. Contracts with suppliers are negotiated separately based on the needs of the two organizations. Manufacturing has a pretty good idea of the volumes they will need over specific time periods while spares inventory is more of a guessing game. Manufacturing knowing it's demand cycle can project needs into the future and sequence contracts to provide a continuous delivery of parts to the plant as needed. The suppliers then respond to spare parts contracts/orders based on their remaining production capacity. Spares supplies always suck off the hind teat.
Yes, logistics people can estimate the spares demand fairly accurately but surprises can destroy those estimates and they still have to fit into the supplier's capacity.
Bill
I'd hope GM has better (certified) Project Mangers in place than that.
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C7 windshield availability
