Valet Mode
Thread Starter
Burning Brakes
Joined: Jul 2007
Posts: 897
Likes: 234
From: The Villages FL
Valet Mode
So I dropped my GS off at the dealer and put it in Valet Mode before dropping off the keys. When I come back to pick up the car in the afternoon I get the keys and go out to the car. Before getting in I do a walk around to make sure there is no lift damage. I start the car and go to unlock the Valet Mode only to find out the car is no longer locked in Valet Mode!
My question is does the dealer have some means of unlocking Valet Mode? I was told don't forget the code because there is on way to unlock. Perhaps OnStar unlocked it for them?
I am curious if anyone has any answers? Yes I am sure it was in Valet Mode when I left.
Thanks
My question is does the dealer have some means of unlocking Valet Mode? I was told don't forget the code because there is on way to unlock. Perhaps OnStar unlocked it for them?
I am curious if anyone has any answers? Yes I am sure it was in Valet Mode when I left.
Thanks
Thread Starter
Burning Brakes
Joined: Jul 2007
Posts: 897
Likes: 234
From: The Villages FL
Safety Car
Joined: Jul 2011
Posts: 4,496
Likes: 1,209
From: Phoenix, Arizona
Are you sure you actually set valet mode? I ask because it prompts you to verify the code before it actually locks.
I recently got my car back from the shop where it was in there over a week - with valet mode on. When I got it the valet mode was still set.
I recently got my car back from the shop where it was in there over a week - with valet mode on. When I got it the valet mode was still set.
Thread Starter
Burning Brakes
Joined: Jul 2007
Posts: 897
Likes: 234
From: The Villages FL
Good point. I will try again tomorrow. On my 2014 you entered the code number twice and that was it. That is what I did. Maybe they now have a confirmation selection?
Burning Brakes
Joined: Nov 2011
Posts: 928
Likes: 18
From: Houston TX
St. Jude Donor '16
^^ This. It's happened to me more than once. I know better now, to double-check.
Team Owner
Joined: Apr 2013
Posts: 26,224
Likes: 4,345
From: Chirper Island
I'm pretty sure the dealers have a way to unlock valet mode, or at least I hope they do!
What would you do if you forgot your code? You'd take it to the dealer, right? They, with their tools, should be able to unscrew darn near anything, even our own mistakes.
IF, a simple battery disconnect doesn't disable it (and I hope not, because then every knowledgeable valet could do this), the thing I would be concerned about is WHY the dealer disabled it.
What would you do if you forgot your code? You'd take it to the dealer, right? They, with their tools, should be able to unscrew darn near anything, even our own mistakes.
IF, a simple battery disconnect doesn't disable it (and I hope not, because then every knowledgeable valet could do this), the thing I would be concerned about is WHY the dealer disabled it.
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I too would think that the dealer could unlock the valet mode if you forgot the code. 
My '15 Impala has a valet mode like the C7 and the owner's manual doesn't make mention of what happens should you forget the code you entered. I'm going to have to ask them the next time I'm at the dealership.
My '15 Impala has a valet mode like the C7 and the owner's manual doesn't make mention of what happens should you forget the code you entered. I'm going to have to ask them the next time I'm at the dealership.
Safety Car
Joined: Jul 2011
Posts: 4,496
Likes: 1,209
From: Phoenix, Arizona
What would you do if you forgot your code? You'd take it to the dealer, right? They, with their tools, should be able to unscrew darn near anything, even our own mistakes.
IF, a simple battery disconnect doesn't disable it (and I hope not, because then every knowledgeable valet could do this), the thing I would be concerned about is WHY the dealer disabled it.
IF, a simple battery disconnect doesn't disable it (and I hope not, because then every knowledgeable valet could do this), the thing I would be concerned about is WHY the dealer disabled it.
Drifting
Joined: Jul 2009
Posts: 1,435
Likes: 19
From: Sioux Falls South Dakota
Dealers have an over-ride feature. I know this because I took my 2017 Lincoln Navigator-L in for a scheduled 3 month service last week (bought it new in Oct) and I put it in Valet mode when I got there.
The service manager came into the waiting area about 30 minutes into the service appointment and told me there was a SW upgrade they needed to do on the vehicle and they had to take it out of Valet mode to perform the upgrade and test procedure. I was happy he at least came in and told my they did it.
I asked him if this was unique to Ford / Lincoln only and he said nope, certain level of techs at all dealerships can over ride valet mode.
The service manager came into the waiting area about 30 minutes into the service appointment and told me there was a SW upgrade they needed to do on the vehicle and they had to take it out of Valet mode to perform the upgrade and test procedure. I was happy he at least came in and told my they did it.
I asked him if this was unique to Ford / Lincoln only and he said nope, certain level of techs at all dealerships can over ride valet mode.
Last edited by IDSRVIT; Jan 24, 2017 at 06:36 AM.
Racer
Joined: Jun 2015
Posts: 361
Likes: 116
From: Kentucky
The intended use for the Valet mode was just for that "Valet attendants". When the car goes in for service I would bet that the service techs will take it out of valet mode especially if they are going to do something "stupid" with the car.
I wish we did have something that they (service) could not override so we could see exactly what they do with our cars. I had one of my Vettes wrecked while in service at the largest Chevy dealer in my area so I understand your concerns. By the way I would NEVER allow a Valet to touch any of my vehicles.
Valet Mode (If Equipped)
This will lock the infotainment
system and steering wheel controls.
It may also limit top speed, power,
and access to vehicle storage
locations (if equipped).
VH
I wish we did have something that they (service) could not override so we could see exactly what they do with our cars. I had one of my Vettes wrecked while in service at the largest Chevy dealer in my area so I understand your concerns. By the way I would NEVER allow a Valet to touch any of my vehicles.
Valet Mode (If Equipped)
This will lock the infotainment
system and steering wheel controls.
It may also limit top speed, power,
and access to vehicle storage
locations (if equipped).
VH
Le Mans Master
Joined: Dec 2013
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From: Calgary Alberta
Le Mans Master
Joined: Dec 2013
Posts: 5,887
Likes: 1,555
From: Calgary Alberta
So I dropped my GS off at the dealer and put it in Valet Mode before dropping off the keys. When I come back to pick up the car in the afternoon I get the keys and go out to the car. Before getting in I do a walk around to make sure there is no lift damage. I start the car and go to unlock the Valet Mode only to find out the car is no longer locked in Valet Mode!
My question is does the dealer have some means of unlocking Valet Mode? I was told don't forget the code because there is on way to unlock. Perhaps OnStar unlocked it for them?
I am curious if anyone has any answers? Yes I am sure it was in Valet Mode when I left.
Thanks
My question is does the dealer have some means of unlocking Valet Mode? I was told don't forget the code because there is on way to unlock. Perhaps OnStar unlocked it for them?
I am curious if anyone has any answers? Yes I am sure it was in Valet Mode when I left.
Thanks
Thread Starter
Burning Brakes
Joined: Jul 2007
Posts: 897
Likes: 234
From: The Villages FL
Just an oil change... nothing else. On my 2014 I hand something stolen from behind the screen and that is why I locked it. It was at a different dealer. Could not prove anything.
