mksz51

I'd cautiously try a bit of acetone on a small section. Acetone is a fantastic solvent - but you have to be careful with it. Just might take the stain out.

jcrooker

Looks like self inflicted problem. Clearly your fault. Keep in mind that the car has leather seating surfaces, not completely leather. An automotive paint store has interior paint.

thill444

^^^ It's his fault that GM designed a car where the headrest can touch the headliner and the dye can bleed?

This seems like a design flaw.

In the end I consider this one of those good faith things. GM should just make it right and everyone is happy. This is how you keep loyal customers and bring more people to the brand. Not by trying to nickel and dime warranty issues on some of their most expensive cars.

jcrooker

Is it GM,s fault if he gets into an accident? Just sayin. Had to know seat was rubbing on the headliner. Action and reaction.

2fastnow

Same old GM/Ford dealer answer 'not my problem' then they wonder why they keep loosing market share. On a 100,000 dollar car too.
When ever I had a repair problem at BMW/Audi they would treat me like a king.

bearphoto

I also had 1 corvette (2013 427 convertible) with the light tan interior. It looked great but showed every spot of grime possible. Even the dye from my levi's would show on the tan seats. After that car its black seats for me, nothing else. The brown or light tan looks great when new but it does not wear well in my opinion.

thill444

That was my point. We are not talking about a $14K Chevy Sonic.. Should the OP have noticed it was rubbing? Maybe. Should GM have designed it this way? Probably not.

Just make it right. To your point this is how you build brand loyalty. I had a good friend take his Lexus in for an expensive repair even though the car was 10K miles outside of warranty. Lexus decided to repair it for free (parts and labor) because they felt the part should not have failed this early on and he was a loyal customer. He has bought two more Lexus's since...

Corvette ED

Go to another dealer and get it replaced under warranty. I don't know why the first dealer wouldn't do it GM is going to pay them so what the big deal?

2fastnow

Thanks I was eye balling one with that tan interior...search do over

pbergmann

Like my mother would say.... well don't do that!!

DAFFYDRUNK

Not that it matters, but I think it should be a warranty item as well. Sloppy engineering. The problem is the dealer would swap out the seat cover and the new seat cover would probably have a bunch of wrinkles.

Red C8 of Jax

Find an auto upholstery shop, they can solve your problem.

jimmie jam

Sorry to hear about your issue. I have a vert and I just measured the distance from the top of the seat to the liner and there is 5". I know that the seat will not travel that high to hit the liner. I have driven Cadillac's forever and have had complete seat leather replaced under warranty (even if it "looked" like I could have caused it) UNTIL my latest CTS...it appears that GM has decided that interior related issues are not covered anymore EVEN UNDER BTB if they can say "you did it" regardless if it is a "design" issue or just bad materials. I good shop can correct this at a nominal cost I'll bet...Good luck and I would try another dealer also...

mountainears

First to the OP, thanks for posting the pic. I'll see my car today (it's in the shop) and I'll check that out. This post is a public service message for all of us who may let someone short into their car!



I put both of these posts together because I think it's essentially the two sides of the argument :-) I'm not sold 100% on either side, but thought I'd throw in my two cents.

Had GM put something in the car that was rubbing and it was not designed to do that, absolutely 100% they should adjust it and fix any damage.

In this case, it may be by design (easily confirmed if others with Comp seats can do the same thing with their seats). But just because something is "by design" doesn't mean they totally meant to do that. An engineer looking at it and seeing it may go, "oh shoot, that shouldn't do that" and introduce a change to limit the travel of the passenger seat going forward so it doesn't. That in itself may not warrant GM fixing that for everyone but this is how those TSB's and other things get started.

I personally think it is irresponsible for the dealer to stop it at their level, I think it is totally appropriate to have this issue (again, if it is reproducible in other cars) escalated to the tech line and possibly a regional service manager to make sure it has the attention it should and be looked at as a potential design flaw. I also feel that a dealer could do some good customer service here even if it's not considered a design flaw.

I would look around for a VERY LARGE Corvette dealer, even if it means going on a big drive. Maybe call them first and discuss it, or call one of the larger forum dealerships and get their take on it.

If no success there I would call the GM customer service line.

In all instances I would try to be very calm, but also upset. Not suggesting you weren't, but on escalations like this I believe strongly that patience and temperament go a very long ways towards getting a good outcome.

Please keep us informed on how it goes. In the end, you may have to go out of pocket to get it fixed, but in my mind it is worth going a little extra on this one.

Kent1999

It's a "design flaw" if the USER does something that mars a light colored leather seat? Seriously??? That's just a risk of having the light color interior -- you've got to be more careful if you want it to last.

And please stop with the mindset "GM should have designed it to prevent me from doing something dumb". YOU made a mistake-- be an adult and own it, instead of saying that GM shouldn't have 'allowed' you to do it.

There are LOTS of things we are "allowed" to do that will damage the car. Ever redline your engine immediately after startup? Is GM preventing you from doing it? Common sense right? Kinda like how you shouldn't adjust a light colored seat to an extreme position so that it rubs against a dark colored panel.

I don't know about others, but I don't WANT or NEED to be restricted like a child.

Jmcdude

As mentioned above, if all else fails here's your paint match source.

http://www.mamotorworks.com/Corvette...inish-601990-1

mountainears

I do agree with this, but if it truly is a design flaw then maybe it is one that they are not totally aware of. Is it wrong to bring it to their attention and get it in front of the right people instead of having it blocked right at the dealer? Is it not worth trying to avoid spending a few bucks by going to another dealer and calling customer service?

There is a rev limiter as you know, so GM does actually try to prevent some accidents from happening. And they even do more than I've seen other's do by dropping that rev limiter even lower during the 500 mile break in.

So while I do agree that I don't want to be controlled completely and there are definitely things that you can do to your car by not paying attention. But if there is a potential design flaw I don't think it is unreasonable to push the point a little with the dealers and GM as a design flaw and see where it takes you. But be prepared to have to eat this one as a learning / public service mistake at the same time.

theplatinumog

bleeding blue jeans onto white leather is not exactly like rubbing the roof with the headrest. One should NOT even be possible.

thirtythird

Ford is bad, also. My Fusion ate a valve due to a broken valve spring at 62500 miles, just 2500 over. I got tired of waiting weeks to see what they would do and just had a local mechanic replace the engine with a used on and moved on. Certainly did not help me think positively of Ford. I am more willing to consider other brands due to this (even though I qualify for family discount at Ford).

theplatinumog

I had to know the seat was rubbing the roof? Why? Just should not even be possible in my eyes.

I disagree. I think this is nothing like me scratching my car or getting in an accident. I was using the seat controls correctly.

Maybe a warning in the owners manual?