C7 eats windshields
Thread Starter
3rd Gear
Joined: Mar 2017
Posts: 3
Likes: 0
C7 eats windshields
I have a 2015 Convertible with 5000 miles on its third windshield. G.M. doesn't seem to want to do anything about it as I have getting the run around for a month now even while the local dealer admits to me that it is a frequent problem. I have taken the problem up to G.M. Customer Service but they don't appear to want to do anything about it either. How about a 'class-action' law suit. Wonder if that might get their attention. I know of at least three others in our club that have same problem. I am new to the forum so would appreciate your help.
Moderator
Joined: Feb 2006
Posts: 38,955
Likes: 17,830
From: DFW Area TX
What, exactly, do you suggest they do? The Corvette is low to the ground and is therefore more likely to take debris to the windshield. You seem to be particularly unlucky or you drive on really crappy debris filled roads. I just don't understand what your basis would be for a class-action suit.
Melting Slicks
Joined: Jan 2017
Posts: 2,982
Likes: 1,039
From: Georgetown CA
2018 Corvette of Year Finalist
2017 C7 of Year Finalist
I'm not clear from the OP how the windshields are breaking or why they were replaced. If it's from road damage, stuff hitting it while driving, etc., then I'm in the camp with the first two responses. But if there is something else going on to cause them to be replaced I think it would be good to share that level of detail.
Thread Starter
3rd Gear
Joined: Mar 2017
Posts: 3
Likes: 0
C7 eats windshields
Before I get any more crappy responses like this one, I guess I need to share more specifics. There are no chips, I don't live or drive on any crappy roads. I have owned seven others Corvettes, all about the same distance to the road. The crackes have all started from the top outside edge of the windshields, and tend to remain within the black shaded area. It is definitely a defect in either the car or the glass. (As I mentioned the dealer told me this is appearing to be a common problem).
What, exactly, do you suggest they do? The Corvette is low to the ground and is therefore more likely to take debris to the windshield. You seem to be particularly unlucky or you drive on really crappy debris filled roads. I just don't understand what your basis would be for a class-action suit.
Moderator
Joined: Feb 2006
Posts: 38,955
Likes: 17,830
From: DFW Area TX
Before I get any more crappy responses like this one, I guess I need to share more specifics. There are no chips, I don't live or drive on any crappy roads. I have owned seven others Corvettes, all about the same distance to the road. The crackes have all started from the top outside edge of the windshields, and tend to remain within the black shaded area. It is definitely a defect in either the car or the glass. (As I mentioned the dealer told me this is appearing to be a common problem).
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Melting Slicks
Joined: Jan 2017
Posts: 2,982
Likes: 1,039
From: Georgetown CA
2018 Corvette of Year Finalist
2017 C7 of Year Finalist
Thanks big den, that provides some interesting insight. Sounds almost like you're describing a stress type of fracture to the glass, if it has happened in the same place each time that is kind of suspect. I haven't been on the forums a long time but I would try a slightly different technique.
Search the forums for similar sounding stories and contact those people via PM and see if you can confirm the similarity.
I would also make a post describing the type of cracks you've been getting and ask if others have had a similar experience.
Once I had that info I'd ask to talk to a regional service tech to discuss it with them and show them the data you have so it is documented. Keep good records, photos, etc.
If they do eventually acknowledge an issue you may be able to recover your expenses.
Search the forums for similar sounding stories and contact those people via PM and see if you can confirm the similarity.
I would also make a post describing the type of cracks you've been getting and ask if others have had a similar experience.
Once I had that info I'd ask to talk to a regional service tech to discuss it with them and show them the data you have so it is documented. Keep good records, photos, etc.
If they do eventually acknowledge an issue you may be able to recover your expenses.
Safety Car
Joined: Aug 2012
Posts: 3,960
Likes: 1,106
Some of the other cracked windshield threads have noted there was a raised area (welding "slag" perhaps) on the frame causing the stress crack. When the windshield was replaced the first time the installer should have checked for this or other problems. Otherwise something else is putting stress on that area, maybe a slightly misaligned part that responds to heat/cool cycles and causes the crack under the wrong conditions. Clearly replacing a windshield repeatedly without addressing the problem is poor behavior by the dealer/installer.
Melting Slicks
Joined: Dec 2004
Posts: 3,239
Likes: 561
From: Margaritaville Daytona
I watch the forums daily and I have seen several posts about broken glass. I believe the problem most associated with this is the channel the glass sits in. It is not completely engineered smooth to accept the glass without some some metal touching the glass. I have read about cracked glass originating from inside the car on or near the edges. Happened to my brother in law also.
Give the OP a break he was simply trying to share his concerns.
Give the OP a break he was simply trying to share his concerns.
Drifting
Joined: Aug 2008
Posts: 1,257
Likes: 68
From: Rensselaer County NY
I watch the forums daily and I have seen several posts about broken glass. I believe the problem most associated with this is the channel the glass sits in. It is not completely engineered smooth to accept the glass without some some metal touching the glass. I have read about cracked glass originating from inside the car on or near the edges. Happened to my brother in law also.
Give the OP a break he was simply trying to share his concerns.
Give the OP a break he was simply trying to share his concerns.
Team Owner
Joined: Jul 2006
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From: Calgary, AB. There's a reason why white was the only color offered on every year Corvette. Proud Canadian German Jamaican!
St. Jude Donor '09, '12-'13-'14-'15-'16-'17
almost 60k kms on my '14 and still original windshield, no cracks, no chips, sand pitted but so far so good and I live in the cracked windshield capital of North America, no salt all gravel during the winter. I've had a few high speed rocks hit the shield, some that I thought ohhhhh schit that's it but it has held up fine.
Tech Contributor
Joined: Oct 1999
Posts: 41,013
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From: Charlotte, NC (formerly Endicott, NY)
almost 60k kms on my '14 and still original windshield, no cracks, no chips, sand pitted but so far so good and I live in the cracked windshield capital of North America, no salt all gravel during the winter. I've had a few high speed rocks hit the shield, some that I thought ohhhhh schit that's it but it has held up fine.
Bill
