2015 C7 windshield cracks
Thread Starter
5th Gear
Joined: Apr 2017
Posts: 5
Likes: 0
2015 C7 windshield cracks
Purchased 2015 C7 6/2016. Found a crack in upper left corner (drivers side) of windshield on inside glass layer. Dealer had Safelight replace, all is OK. Placed car in storage 1st of Dec '16, Just brought car out of storage, found crack in windshield in same spot. Dealer has no explanations, Safelite is "researching the problem". Is this a common occurrence to have 2 cracked windshields in less than 10 months! My old C5 convertible didn't have these issues. Any insight or help would be appreciated.
Pro
Joined: Feb 2016
Posts: 711
Likes: 200
Purchased 2015 C7 6/2016. Found a crack in upper left corner (drivers side) of windshield on inside glass layer. Dealer had Safelight replace, all is OK. Placed car in storage 1st of Dec '16, Just brought car out of storage, found crack in windshield in same spot. Dealer has no explanations, Safelite is "researching the problem". Is this a common occurrence to have 2 cracked windshields in less than 10 months! My old C5 convertible didn't have these issues. Any insight or help would be appreciated.
Le Mans Master
Joined: Apr 2015
Posts: 9,430
Likes: 124
Purchased 2015 C7 6/2016. Found a crack in upper left corner (drivers side) of windshield on inside glass layer. Dealer had Safelight replace, all is OK. Placed car in storage 1st of Dec '16, Just brought car out of storage, found crack in windshield in same spot. Dealer has no explanations, Safelite is "researching the problem". Is this a common occurrence to have 2 cracked windshields in less than 10 months! My old C5 convertible didn't have these issues. Any insight or help would be appreciated.
Racer
Joined: Jan 2016
Posts: 264
Likes: 168
From: Southern California
Purchased 2015 C7 6/2016. Found a crack in upper left corner (drivers side) of windshield on inside glass layer. Dealer had Safelight replace, all is OK. Placed car in storage 1st of Dec '16, Just brought car out of storage, found crack in windshield in same spot. Dealer has no explanations, Safelite is "researching the problem". Is this a common occurrence to have 2 cracked windshields in less than 10 months! My old C5 convertible didn't have these issues. Any insight or help would be appreciated.
I had a crack on the passenger's side upper RIGHT corner on the inside. Dealer immediately recognized the problem and replaced it under warranty. A third party contractor replaced it within a week.
The third PC also stated it was a weld not properly ground before installation at the factory.
My car was about 10 months old and I was amazed how much debris, i.e., chips, nicks, rash the car picks up in a relatively short period of time. The good thing is you're getting a new windshield and your visibility will be like new.
Semper Fi
Thread Starter
5th Gear
Joined: Apr 2017
Posts: 5
Likes: 0
Purchased 2015 C7 6/2016. Found a crack in upper left corner (drivers side) of windshield on inside glass layer. Dealer had Safelight replace, all is OK. Placed car in storage 1st of Dec '16, Just brought car out of storage, found crack in windshield in same spot. Dealer has no explanations, Safelite is "researching the problem". Is this a common occurrence to have 2 cracked windshields in less than 10 months! My old C5 convertible didn't have these issues. Any insight or help would be appreciated.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
How Much Horsepower Every Corvette Engine "LOST" in 1972
Joe Kucinski
Top 10 DOs and DON'Ts for Protecting Your Convertible Top!
Michael S. Palmer
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Top 10 Corvette Engines RANKED by Peak Torque (70+ Years of Muscle!)
Joe Kucinski
Corvette ZR1X Will Be Pacing the Indy 500, And Could Probably Race, Too!
Verdad Gallardo
Top 10 Corvettes Coming to Mecum Indy 2026!
Brett Foote
Top 10 C9 Corvette MUST-HAVES to Fix These C8 Generation Flaws!
Michael S. Palmer
Thread Starter
5th Gear
Joined: Apr 2017
Posts: 5
Likes: 0
Dealer told me glass only had a 12 month, 12k mile warranty. They also said that since my vehicle did not have the original GM windshield, it would not be cobered. They didn't care that they had the original w/s replaced by Safelite.
Melting Slicks
Joined: May 2012
Posts: 2,903
Likes: 315
From: Cedar Falls Iowa
If they don't fix the problem with the welding slag you're just gonna keep having to replace the windshield. I'm sure the dealer knows the problem problem as does Safelight, so you either pay or go squeaky wheel. Windshields are expensive. If you gotta pay, I'd take it to a mom and pop windshield place that's not big corporate where they will be willing to grind off the slag so it doesn't keep happening. Good luck.
Burning Brakes
Joined: Apr 2013
Posts: 1,035
Likes: 281
From: OH
I might ask to talk to a district rep. on this. It seems hey did not take care of the underlying problem and that is why it cracked again. There have been many reports on her about windshields cracking in the identical area as yours.This is a issue that GM is well aware of. Your dealer has to go to bat for you and get GM to warranty this.
Advanced
Joined: Aug 2014
Posts: 62
Likes: 2
From: Great Mills Maryland
My windshield has a 3 inch crack on the inner glass at the top of the driver's side. No impact marks. Called my dealer and they said it was not within warranty and would not cover it. I mentioned the numerous complaints about this issue in this location. They suggested calling customer care. Has anyone tried this and were you successful in getting it fixed?
Le Mans Master
Joined: Nov 2015
Posts: 7,382
Likes: 3,501
From: Lake Havasu City Arizona
My windshield has a 3 inch crack on the inner glass at the top of the driver's side. No impact marks. Called my dealer and they said it was not within warranty and would not cover it. I mentioned the numerous complaints about this issue in this location. They suggested calling customer care. Has anyone tried this and were you successful in getting it fixed?
Burning Brakes
Joined: Mar 2014
Posts: 838
Likes: 70
From: Loudoun County VA
The tech inspector at the NCM HPDE at VIR on 24 June told me i had a 10-inch long crack in the driver's side windshield. I had never noticed it. Since it was in the tinted area about 2 inches from and parallel to the roof line, the tech inspector told me "no problem". If it had been lower than the tinted area, I would've failed tech inspection!! I took the car to the Chevrolet dealership, who inspected it for rock strikes or some clear reason for the long crack. There was no evidence of anything striking the windshield. Since I am out of warranty, they said they'd split the cost with me.
The crack could've occurred a long time ago.
The crack could've occurred a long time ago.
Last edited by arturox2; Jul 7, 2018 at 12:15 AM.
Safety Car
Joined: Sep 2001
Posts: 4,495
Likes: 1,263
From: Jacksonville FL
My windshield has a 3 inch crack on the inner glass at the top of the driver's side. No impact marks. Called my dealer and they said it was not within warranty and would not cover it. I mentioned the numerous complaints about this issue in this location. They suggested calling customer care. Has anyone tried this and were you successful in getting it fixed?
Advanced
Joined: Aug 2014
Posts: 62
Likes: 2
From: Great Mills Maryland
Cracked interior windshield glass
My windshield has a 3 inch crack on the inner glass at the top of the driver's side. No impact marks. Called my dealer and they said it was not within warranty and would not cover it. I mentioned the numerous complaints about this issue in this location. They suggested calling customer care. Has anyone tried this and were you successful in getting it fixed?
Le Mans Master
Joined: Nov 2015
Posts: 7,382
Likes: 3,501
From: Lake Havasu City Arizona
This is a known issue. Mine has been replaced twice all under warranty. Had to do with the locator tabs that locate the windshield when it is installed on the assembly line. Recommendation from GM was to cut off the tabs when installing by hand. It has nothing to do with temps, speed or loads of any kind. Warranty job.
Le Mans Master
Joined: Nov 2015
Posts: 7,382
Likes: 3,501
From: Lake Havasu City Arizona
I don't believe there was. But they replaced mine no questions asked. By the second time around they had figured out it was the tabs creating the problem. If the tab was out of place when they inserted the windshield it could cause the issue.