Do you know the recall number? I can't find it SI.

 

no one has the answer. I have talked to my dealer and GM they have no ideal how long it will take to get the parts . both said it is dangerous to drive and they both said it could me mouths . mine has already been down for 1 month. I asked for a loaner corvette they both said NO . I think that is B S . GM knew about this problem two years ago . they are getting parts for for the new corvettes rolling of the line. so why cant get the parts for our cars ? or are they selling cars that they know the same bad parts ?

 

GM recall # n182182760 NHTSA recall # 19v086 the recall date is 02/07/19 the GM customer service phone number is 800 462 8782 or 800 222 1020

 

I'm curious as to what the recall is about. If one of you who got the notice could pm me your vin, i can see what is involved. The gm number posted is not valid for me to check in VIS..

 

I just got off the phone with C E O of GM Mary T. Barra's office they tell me no time frame as to how long it will take for the parts to be manufactured also they have no ideal how the car will be down. they also said no loaner car of any kind.so I thing it is time for a attorney .

 

The GM recall number is N182182760

 

Wow. No loaner?. When I was a GM service manager/director one of my directives was a loaner for as long as needed when a safety concern/problem. It did require district service manager approval, but never got denied. GM probably would be liable if there is a known safety concern, in this case loss of power steering, and there is body injury or death because of it. Just so you know, if any one decides on getting a lawyer involved, all communication at the dealership level stops.

 

That does not appear to be a valid number with GM. For example it would look like :#17287-02: Which is Product Safety Recall - Frontal Airbag and Pretensioner Non Deploy - (Feb 21, 2018) I did find find a loss of assist for 17 Camaro for not fully seated X1 and X2 connectors and/or loose/damaged. fretting terminals in the 10 pin connector, X2.

 

google 2017 corvette recall and you can find it there

 

I've done that. All it tells me is the NHTSA is issuing a recall. There is nothing I can find on GM's SI, or GMVIS about a steering recall. If you can pm me a valid vin involved in this recall or the GM letter you received, I will gladly make some inquiries.

 

^^^
All I can find from a moving ship in the South China Sea is the following in a google search:

“General Motors is recalling 26,772 cars because their electric power-steering system could fail, making it harder to steer and control the vehicle. The recall affects the 2017 Cadillac ATS, 2016-2018 Cadillac CTS, 2017 Chevrolet Camaro and 2017 Corvette.

GM says the problem stems from defective control boards for the Bosch-supplied electric power-steering system. If the system fails, GM says that drivers will get an audible and visual warning about the error in the car's instrument cluster. Sometimes the problem will go away when the car is restarted.

The good news is that even with the power-assist function down, the cars' steering will still work, so you would still be able to steer. Still, GM cautions that high steering effort could make it tougher for owners to drive the affected cars safely, especially at lower speeds, such as in urban areas and parking lots. Although in the case of a Camaro or Corvette, losing power assistance on a race track could be really problematic.”

I can add that this is not the first time it’s been reported on the Forum. It has occurred before and several times dealers did not find a tripped CEL after it corrected itself. When the failure was duplicated the solution was a new complete assembly. That includes the rack.

From forum posts and looking up a my ~May built 2017 GS it was not part of the recall. As I recall it was some cars built in the ~fourth quarter of 2016.

PS: Can only assume it’s a dispute between Bosch and GM re cause. Otherwise per typical vendor purchase contracts Bosch would send 27,000 new assemblies and pay all costs for the install. Not cheap but better than if someone is badly injured making a turn when the failure occurred. If the assembly is not repairable by a dealer as a minimum would think Bosch would have sent some new units and brought removed ones to their facility and made repairs so they could be put in stock.

I can hear the prosecuting attorney now: “Let me understand GM, you had new good units available to replace the known defective ones BUT it was more important to you to make new cars for the profit than to replace my clients steering assembly!”

 

Ok, I have yet to find a official GM recall document on this. THAT is what I am looking for. All the pages on the internet are meaningless without an official GM release. They tell me nothing as far as vin breakpoints and repairs are concerned. This is why I am asking for a vin involved in this recall. I have no dog in this fight, but I do build numerous C7 race and track day cars. I'm looking out fo my customers on track safety.

 

^^
Pure speculation as to possible cause and possible controversy between GM and Bosch, which I don’t know even exists.

But as I posted previously (see posted pic below) and since you say you are “building race/track cars,” be sure you can’t be accused of causing the issue!

When installing a “Catch Can” looked at the three ground locations GM used close to each other. The “Can” manufacturer install instructions said to remove one and put their anodized aluminum bracket on that frame location and bolt the ground back on top. Knew the electric power steering was in that area and the ground wires are large so designed to carry high current and wondered if that one could the steering ground.

Since I wired my ProStreet Rod from scratch and was carful to select the right size wires (like the one from the right rear mounted battery to the 502 cid engine starter) my solution was to put only the bracket in that location and move the ground to one located close to it so I was not adding resistance. Also makes it easier to remove the “Can” for cleaning from the stud I used to replace that bolt.

Subsequently found in a transient maneuver the electric power steering can draw over 100 amps. If the system cannot assist in a turn as quickly as commanded it may shut down! Also found our BMW SUV, which has two batteries (for energy saving reasons) puts both 12 volt batteries in series only for it’s electric steering. That means half the current draw so less likely an excess current or a poor battery cable connection could cause a tripping problem. Does it mean a weak battery could be a contributor?

As I said, not sure if grounding in this location has anything to do with the problem but if you are “messing” with anything in the electric system I would be cautious. Just saying you’re “building” cars (by modifying a stock car) could be a risk!

Reminds me of the words I use in my consulting, I only make “Recommendations” in a formal written report for which I’m paid. For all free advice I only make. “Suggestions.”

 

The last 2 times mine went out was right after i went over a bump. I really think it is a connecter issue and hate to risk the dealer screwing something else up by replacing the whole gear assembly. Especially potentially causing scratches somewhere.
But who knows.

 

What are the last 5 of your VIN # and/or assembly date?

 

Just left my dealer Reichard Chevrolet Brookville Ohio they said 60 days before the parts were built then they have to get them and put them on. so the car will be down until the end of July .so no corvette to drive . so it sits in the garage so I can look at it .don't know about you but I think that is BULL **** . I am calling my attorney and the BBB I already called my state attorney General and filed a complaint on GM .

 

I must say that GM is looking more and more like a company that once they sell you car don't expect support.

 

I have been driving GM cars all my life but this is the last one . **** on them. I knew I should have bought a Hellcat.

 

Anyone have the power steering recall work done by the dealer?
Were you satisfied with the results?

 

Mine was done. Imperceptible to me. I guess that makes me satisfied.