Mylink Problems
Thread Starter
Pro
Joined: Feb 2016
Posts: 711
Likes: 200
Mylink Problems
Having a problem with Bluetooth. 2016 corvette.. When making a call I get a voice response that says..Cannot execute phone command at this time. But call does go through on cell phone. But vehicle screen does not show call and no audio comes through the radio speakers nor can I talk into the mic. Same problem with incoming calls. If I try pairing the phone again after a few tries it may start to work again. Can we update the Mylink system without the dealer ?. Did anyone have a problem like this. I did have an update done by the dealer to stop the radio from turning on every time I start the vehicle. I am wondering if that update caused this problem.
Pro
Joined: May 2014
Posts: 740
Likes: 206
From: Poulsbo WA
I had the same problem on my 2017. Here is the temporary fix comment I have prepared for a old post. There is a software update I had done last week for the permanent fix.The GM bulletin is 17-NA-025.
"My dealership Corvette Tech cleared the problem today. GM is working on the permanent software fix but can be temporary repaired by Selecting Settings from the Radio Home Screen- Return to Factory Settings- Clear All Private Data. You will need to pair previous paired devices and update phone and audio settings. Problem is across all GM 2016 and 2017 models. My tech gave me the GM document #PIC6216C which covers the problem."
"My dealership Corvette Tech cleared the problem today. GM is working on the permanent software fix but can be temporary repaired by Selecting Settings from the Radio Home Screen- Return to Factory Settings- Clear All Private Data. You will need to pair previous paired devices and update phone and audio settings. Problem is across all GM 2016 and 2017 models. My tech gave me the GM document #PIC6216C which covers the problem."
Last edited by buckeye4; Oct 21, 2017 at 09:24 PM.
Thread Starter
Pro
Joined: Feb 2016
Posts: 711
Likes: 200
I had the same problem on my 2017. Here is the temporary fix comment I have prepared for a old post. There is a software update I had done last week for the permanent fix.The GM bulletin is 17-NA-025.
"My dealership Corvette Tech cleared the problem today. GM is working on the permanent software fix but can be temporary repaired by Selecting Settings from the Radio Home Screen- Return to Factory Settings- Clear All Private Data. You will need to pair previous paired devices and update phone and audio settings. Problem is across all GM 2016 and 2017 models. My tech gave me the GM document #PIC6216C which covers the problem."
"My dealership Corvette Tech cleared the problem today. GM is working on the permanent software fix but can be temporary repaired by Selecting Settings from the Radio Home Screen- Return to Factory Settings- Clear All Private Data. You will need to pair previous paired devices and update phone and audio settings. Problem is across all GM 2016 and 2017 models. My tech gave me the GM document #PIC6216C which covers the problem."
Racer
Joined: Dec 2006
Posts: 273
Likes: 44
From: Arnold Maryland
Had the same problem too. The temporary fix above did not solve my issue. The solution for me was to also delete the Mylink app from my phone as well and then reinstall the app then pair new device
Thread Starter
Pro
Joined: Feb 2016
Posts: 711
Likes: 200
