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So my new to me 14 has a flicker and a couple of times the screen has gone totally out, Where do I start looking for the problem.
Jack
Just a SWAG from me but that was probably the straw that broke the camel's back and got the car sold. Flickering and black screens are dealer visits and often gets the screen replaced.
If you determine that you need a new infotainment screen you might do a search of the forum. I have seen threads about folks getting the infotainment screens from the manufacturer of the screens and not from the dealer and saving $$$$.
I have a 14 that did this also. Mine is the cable that connects to the screen. On the drivers side of the co sole at the front there is a small triangle piece that snaps out. It's barley big enough to reach a couple of fingers in behind the info screen. If your screen is flickering you can move the cables and see the screen stop and start flickering with movement of the wires. I ended up pushing the wires to one side about 4 months ago and it has not flickered since. If it continues I am considering having the connection soldered to see if that would fix it.
I'm out of town this week other wise I would send a picture.. The very front of the console right in front of the leather piece that goes down the side of the console is the piece that is removable..
I just checked my car and the the little triangular plate just pops off very quickly. I inserted a small screwdriver near the top of it and it is just press fit in place.