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She is in a 2014 and OP has a 2016...not the same.
OP; try swapping key fobs and try it again.
If that doesn't work, make sure the back of the seat is not touching the rear bulkhead at ANYTIME; there is a limit switch and if it gets tagged, the whole seat movement will stop.
She is in a 2014 and OP has a 2016...not the same.
OP; try swapping key fobs and try it again.
If that doesn't work, make sure the back of the seat is not touching the rear bulkhead at ANYTIME; there is a limit switch and if it gets tagged, the whole seat movement will stop.